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Ulasan untuk The Westin Pushkar Resort & Spa

5 out of 5
The Westin Pushkar Resort & Spa
Khasra No. 1242, 1243, 1196/1726, Village Surajkund, Motisar Road, Pushkar, Rajasthan

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 33 dari 61 ulasan" "
Penilaian 8 - Bagus. 13 dari 61 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 61 ulasan" "
Penilaian 4 - Buruk. 7 dari 61 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 61 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

9,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Jean-Christophe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Complexe assez éloigné du centre ville mais de très bon standing - sans charme particulier il permet cependant de profiter pour une étape de tout le confort moderne avec une qualité d'accueil et de service de très bon niveau.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Meenakshi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Relaxing vibes
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Hardik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room pool should have warm water! Overall amazing experience! Staff was super friendly and helpful!
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Vijay

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

girish

Bepergian bersama keluarga
Over priced property..
Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

SEEMA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Experience
Really beautiful property! The staff is warm and welcoming, definitely a huge plus. The property is lavishly green and spread over a large area. We stayed in the Luxury Villa w a pvt pool, the room was clean and pretty, though the outside sitting area with the room has space for improvement. Breakfast was an amazing experience, with great variety. Even in desserts they had a number of eggless and vegetarian options. The resort also offers manyy activities (sports, dining experiences, adventure activities, movie theatre etc.). The polite staff definitely made our stay better and a special thanks to Mr. Avnish, at the reception and Mr. Pushpendar, one of the serving staff at their restaurant. Definitely a place to visit again!
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Abhinav, New Delhi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It's was a beautiful trip. Westin always gives us amazing experience. They provided us a upgrade room and staff was super supportive. Specially Driver Mr Saleem..🙂
Menginap 1 malam pada bulan Januari 2020

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2020
Tanggapan dari Pankaj Jha pada tanggal 1 Des 2020
Dear Guest, Greetings!!! Thank you for choosing to stay with us on your recent visit to pushkar. The rating however shows that the service provided was not up to your expectation. Do let us know the specific reasons so that we can work upon the same and prevent such issues from happening in future. Regards Pankaj

10/10 Sangat Bagus

Sourabh

Menginap 3 malam pada bulan Juni 2020

10/10 Sangat Bagus

AshishGupta, Delhi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was really nice. The staff was courtious. Special thanks to Ms. Urmila (Reception) for giving a wonderful experience.
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Pankaj Jha pada tanggal 10 Mar 2020
Dear Mr. Gupta, Greetings!!! Thank you for staying with us. we are delighted to know you had a great stay with us. Urmila joins me in thanking you for such a lovely feedback. We hope to serve you again should your travel needs bring you back to Pushkar.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Pankaj Jha pada tanggal 4 Mar 2020
Thank you for staying with us. We look forward to serve you again.

10/10 Sangat Bagus

Florence, toronto

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We got upgraded to the deluxe room which was appreciated
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Pankaj Jha. pada tanggal 8 Feb 2020
Dear Ms. Au, Greetings!!! We are delighted to know you had a great stay with us. we hope to serve you again should your travel needs bring you back to Pushkar.

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Pankaj Jha. pada tanggal 4 Feb 2020
Dear Guest, Greetings!!! Thank you for choosing to stay with us on your recent visit to pushkar. The rating however shows that the service provided was not up to your expectation. Do let us know the specific reasons so that we can work upon the same and prevent such issues from happening in future. Regards,

10/10 Sangat Bagus

SameerM

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I think it’s a great place to spend time in a group. I think the place will be amazing in summer months too. The staff is exceptionally warm and helpful.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Pankaj Jha. pada tanggal 26 Jan 2020
Dear Mr. Matai, We are delighted to know our staff could make your stay comfortable. We look forward to host you in summer months too.

4/10 Buruk

SAMARNATH

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Disappointing Experience
It was quite terrible from start. 1. F&b - Made us wait for 45mnts for breakfast and then gave us a very dirty tables, no napkins or cutlery provided until reminded serveral times. Place was badly managed with respect to ambience and behaviour of staff. 2. Their highest end room had a distinct smell of cigarette & Alcohol. We had to request for change of bedsheets and covers along with deep cleaning. 3. In room dinning was equally terrible. They sent us food without any plates and cutlery. 4. We had specifically asked for sight seeing guidance which was completely misinformed and we had to spend 3 hrs extra at one of the sites waiting.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Vikas Kumar pada tanggal 30 Des 2019
Dear Mr Samarnath, Thank you choosing to share your experiences of stay at The Westin Pushkar Resort & Spa. As a valued Marriott guest, I was disappointed to hear about your inexperience. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas for improvement that I have made a note off and since then shared with my team who join me in offering their apologies for their team’s shortcomings. Once again, thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Pushkar so that we can provide you with a better stay experience that not only meets, but exceeds your expectations. Warm regards, Vikas Kumar Hotel Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel of Pushkar - Lovely Birthday Celebration
It was my mother's 50th birthday for which we went to stay at the hotel. The arrangements done by the hotel were very good and way beyond expectation. Also, the hospitality was very warm and humble. Loved ur stay at the hotel and will recommend others to also have an experience there for sure.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Pankaj jha pada tanggal 16 Des 2019
Dear Guest , Me and my entire team is thrilled to know that you had a wonderful time with us. We look forward to welcome you back should your travel needs bring you back to Pushkar.

8/10 Bagus

Durjay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Pankaj Jha. pada tanggal 9 Des 2019
Dear Sir, Thank you for choosing to stay with us on recent trip to Pushkar and sharing your feedback. We look forward to welcome you back.

6/10 Cukup Baik

Ajay

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2019
Tanggapan dari Pankaj Jha pada tanggal 13 Nov 2019
Dear Ajay, Thank you for sharing your review. We can see from your review that your experience was not perfect. kindly share your feedback so that we can improve on the same. we look forward to welcome you again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice place....................................
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Pankaj Jha pada tanggal 5 Nov 2019
Dear Guest, We are pleased to know that you had a great stay with us. We look forward to host you again should your travel need bring you back to Pushkar.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Pankaj Jha pada tanggal 5 Nov 2019
Dear Guest, Thank you for choosing to stay with us. We are glad to know that you had a pleasant stay. Do let us know if you have any particular feedback where we could improve. We look forward to host you again should your travel needs bring you back to Pushkar.

10/10 Sangat Bagus

Hodaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great hotel for families
we stayed at the hotel for 4 nights. the kids loved the poll, the service was good and the overall experience was great.
Menginap 4 malam pada bulan September 2019
Tanggapan dari Pankaj Jha pada tanggal 3 Okt 2019
Dear Guest, Thank you for staying with us and we are glad we could provide you with true Marriott experience. We look forward to welcome you back should your travel needs bring you back to Pushkar.

10/10 Sangat Bagus

Shash

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel
Amazing place. We enjoyed every moment of our stay. The front desk and the entire staff were excellent. We would recommend this place friends and family.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Pankaj Kumar Jha pada tanggal 16 Sep 2019
Dear Guest, Thank you for sharing such a lovely feedback. we look forward to welcome you back.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Over all it is a good resort with all facilities..momarable trip
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari pankaj jha pada tanggal 14 Agu 2019
Dear Guest, Thank you for staying with us. We appreciate your feedback and look forward to welcome you back again.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Most disappointing stay. Not the standard I thought I had booked and paid for. Had booked packege with dinner, was a total ripoff :( Hotel had two different menus for dinner, a very limited one for those that have already paid in advance to another al acarte one. Restuarant staff put out their hands and just grab stuff off a bowl/basket while another is going past them and put it into their mouths. They have no problem tasting food in front of guests. Also there seems to be only chaos with the staff in the restuarant. No organisational skills whatsoever. Too many flies around, and they sampled the breakfast before you did. Waited for an hour before a finally received the bathmat I requested. Staff have a problem communicating in English. Even the complimentary English speaking guide that they had provided when I booked the hotel car, did not speak a word . We just had to rush behind so as not to get lost in the crowd. We was so disappointed and miserable ( and hungry) that we checked out a day earlier than intended.
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari Pankaj Jha pada tanggal 18 Agu 2019
Dear Guest, Thank you for choosing to stay with us on your recent trip to Pushkar. We are sorry to hear that you did not have a perfect stay with us. I have shared your feedback with relevant team members and they join me in assuring you a flawless stay in future. We do understand you have multiple options to stay while travelling to pushkar and choosing us shows your trust in our brand. Entire hotel team is committed to uphold that trust and we request you to treat these incidents as an isolations to the standards we are committed to. Do let me know if your travel needs brings you back to pushkar and I would personally look into making your stay a memorable one. Regards, Pankaj.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
location of property I don't find good and their are no signage.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Pankaj Jha pada tanggal 18 Agu 2019
Dear Guest, Greetings!!! Thank you for choosing to stay with us. We are sorry to know that you were not happy with the location and absence of signage. We have already put up signage at multiple locations. We look forward to welcome you back should your travel needs bring you back to Pushkar.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good property, very good room, good food, Swimming pool is good
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Pankaj Jha pada tanggal 18 Agu 2019
Dear Guest, Thank you for staying with us. We appreciate your feedback and look forward to welcome you back again.

10/10 Sangat Bagus

Mohit

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
To start with the
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Stay and beautiful property..............
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Pankaj jha. pada tanggal 18 Agu 2019
Dear Guest, Thank you for staying with us. We appreciate your feedback and look forward to welcome you back again

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Aloft Aerocity pada tanggal 2 Apr 2019
Dear Guest, Thank you for your wonderful feedback. Look forward to welcoming you back soon again. Regards, Team Aloft Aerocity

10/10 Sangat Bagus

Sandeep

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a short trip but we are looking forward to the next one. Its a great property!
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Westin Pushkar pada tanggal 26 Feb 2019
Dear Sandeep, Thank you for posting your valuable feedback and look forward to welcoming you back again soon. Regards, Westin Pushkar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Aloft Aerocity pada tanggal 2 Apr 2019
Dear Guest, Thank you for the feedback and look forward to welcoming you back again soon. Regards, Team Aloft Aerocity

4/10 Buruk

Sophy, New York NY

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Although the Westin in pushkar is supposed to be the nicest in the area, i was disappointed by the customer service and attention to detail at the property. The room was freezing. So cold they had to bring in a small space heater (two as the first didn’t work and the second was so poor that i had to put it next to my bed and sleep clothed under two duvets. after a long journey i wanted to take a bath but as the hotel was solar panel powered the hot water did not get hot enough and the water pressure was poor. They charge for a menu of baths to come and be run for you which is a great idea but in practice very poor as they were not prepared nor were the staff good enough at preparing. They were constantly running back and forth from the room to get more things and in the end boiling my kettle for hot water. It was a disaster, one that i paid 2500 rupees for the pleasure of having. The towels were not soft nor fluffy, and the room was very stark and sterile. I was deeply underwhelmed. I shall not stay here again.
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Westin Pushkar pada tanggal 13 Feb 2019
Dear Sophy, Sincere apologies on this experience but please be rest assured that corrective measures have been taken in this regard to welcome you back again. Regards, Westin Pushkar

10/10 Sangat Bagus

ANKIT

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful Experience !!
We stayed in Royal Villa with outdoor Pool. Room was really vibrant and spacious . However I feel the services could have been better .
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Westin Pushkar pada tanggal 13 Feb 2019
Dear Ankit, Thank you for choosing to stay at The Westin Pushkar Resort & Spa and posting your kind feedback.We hope that you will give us another chance to welcome you back in the not too distant future and assure you of our best of attention and services at all times. Regards, Team Westin Pushkar

8/10 Bagus

Manish

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Westin Pushkar pada tanggal 13 Feb 2019
Dear Manish, Thank you for choosing to stay at The Westin Pushkar Resort & Spa and posting your kind feedback.We hope that you will give us another chance to welcome you back in the not too distant future and assure you of our best of attention and services at all times. Regards, Team Westin Pushkar

4/10 Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Westin Pushkar pada tanggal 13 Feb 2019
Dear Guest, Sincere apologies on this experience but please be rest assured that corrective measures have been taken in this regard to welcome you back again. Regards, Westin Pushkar

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Food was very poor. Taste and offerings were not upto the mark... Not as per 5 star standards...
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Westin Pushkar pada tanggal 13 Feb 2019
Dear Guest, Dear Sophy, Sincere apologies on this experience but please be rest assured that corrective measures have been taken in this regard to welcome you back again. Regards, Westin Pushkar

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan November 2018

8/10 Bagus

Ankit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Resort & Nice Service
Resort is excellent.
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Traveler terverifikasi

Amazing hotel, breathtaking views and service was like being in paradise.
Menginap 4 malam pada bulan November 2018

8/10 Bagus

Suelen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel bom.
Menginap 1 malam pada bulan November 2018

8/10 Bagus

Jai, Gurgaon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a very good experience overall. Staff was courteous. We had lunch at seasonal tastes and It was awesome. Buffet Breakfast was too good for the variety and taste.
Menginap 1 malam pada bulan November 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2018

10/10 Sangat Bagus

oleg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Amit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2018

10/10 Sangat Bagus

Traveler terverifikasi

Nice Location
Nice Location
Menginap 2 malam pada bulan September 2018

6/10 Cukup Baik

Matteo

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

RAJESH, new delhi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice property in desert
Excellent property,nice food ,excellent service, it was a good experience value for money. Quality of food is par excellence we had dinner at the property Thai Curry was out of the world. I will recommend the property to anybody who wants to relax for few days. Staff is responsive easy to deal with, very helpful. Property is one year old does very fresh sports facilities are available in property. The experiences unwinding it is far away from the madness of city in between forms in hills on one side.
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Sooraj Narayanan pada tanggal 30 Jul 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Dhaval

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Its was amazing experience staying at this place. Service is good so does the staff communication.
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari Sooraj Narayanan pada tanggal 30 Jul 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleased in Pushkar
We stayed at the Westin in Pushkar for one night. The staff was terrific, location great, and the bed up to Westin’s high standards.
Tanggapan dari Front Office Manager pada tanggal 4 Mei 2018
Dear Mark, Renewed Greetings! Thank you for choosing to stay with us. We are pleased to know that you have thoroughly enjoyed your stay with us. Thank you so much for appreciating the team members as well. Looking forward to your next visit with us. Regards, Prerna Sachdeva

10/10 Sangat Bagus

Shailendra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Prerna pada tanggal 9 Apr 2018
Dear Guest, Thank you for reviewing us. Looking forward to your next visit. Regards, Prerna Sachdeva Front Office Manager