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Ulasan untuk Scenic Suites Queenstown

4 out of 5
Scenic Suites Queenstown
27 Stanley Street, Queenstown

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 488 dari 1002 ulasan" "
Penilaian 8 - Bagus. 375 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 97 dari 1002 ulasan" "
Penilaian 4 - Buruk. 32 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 1002 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Kendall

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They have a dozen parking spots and hundreds of rooms. Room I paid for was a king but it was two twin beds pushed together making it not comfortable to sleep in the middle with spouse.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Beverley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Barrie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location for our use was ideal. View was very nice. Apartment was very spacious and well equipped.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Amanda H pada tanggal 3 Apr 2024
Good Afternoon,Thank you so much for choosing to stay with us! We are so pleased you njoyed our location and you enjoyed the apartments! We look forward to seeing you again!

6/10 Cukup Baik

Daniel

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Check in was poor. Room was not ready and I had even through it was after the check in time. Poor communication also as I was asked to take a seat in another area and they would update me in a few mins. 20mins later I was still waiting and had to follow up. Room was nice but there was a lot of noise which made the stay less than ideal.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amanda H pada tanggal 3 Apr 2024
Good Afternoon,Thanky ou so much for taking the time to leave us a review! We are so sorry for the delay of having your room ready and for making you wait! We have passed this on to our management! We do look forward to seeing you again to show you our improvements!

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amanda H pada tanggal 26 Mar 2024
Good Morning,Thank you so much for choosing to stay with us! We are so pleased you found us a great place to stay and we look forward to welcoming you back!

8/10 Bagus

Sandra

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amanda H pada tanggal 26 Mar 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! It is greatly appreciated.

10/10 Sangat Bagus

mary ann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amanda H pada tanggal 26 Mar 2024
Good Afternoon,Thank you so much for taking the time to leave us a review!

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amanda H pada tanggal 26 Mar 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! It is appreciated!

4/10 Buruk

Tracy

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Our room was not ready We arrived at 1.45pm a little early. Got our key at 2.45pm. Staff were pleasant but offered nothing I asked that our check out be pushed back the next morning. Gave me an extra half an hour. We had a unit It was great. The entryway had 2 room doors off it, not a great first impression needed a clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Amanda H pada tanggal 3 Feb 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do thank you for the feedback and we do look forward to welcoming you back to show you our improvements!Kind Regards

6/10 Cukup Baik

Shahid

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Property is newer room are large enough , has a nice balcony but I had a street view which was of no use . Check in was quick but took 2 hours to find the parking, manager was not concerned. His attitude was parking is first come basis and suggested to go down hill about two block to find. Hotel lay out is extremely confusing and not a senior friendly hotel at all . Area was very nice and in the heart of night district and there are much more better properties available Bathroom shower was bro
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 28 Jan 2024
Good Morning,Thank you so much for taking the time to leave us a review! We do Appreciate the feedback and look forward to welcoming you back to show you our improvements!Kind Regards

8/10 Bagus

Abby

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This spot was just outside of the main downtown and served us well for one night. Our room was nicely laid out. There were a few stray hairs in our bathroom but otherwise very clean. Only downside was the on-site breakfast was steep at $30NZD per person which felt a tad high considering the price did not include barista coffee or freshly prepped items like eggs, pancakes or waffles. It was fine, just overpriced.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 28 Jan 2024
Good Morning,Thank you so much for taking the time to leave us a review! Thank you for the feedback regarding breakfast and the stray hairs! This has been passed on and we look forward to welcoming you back to shoe you our improvements!Kind Regards

10/10 Sangat Bagus

Sam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access to city center and restaurants
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 28 Jan 2024
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the hotels location and we look forward to seeing you again!Kind Regards

10/10 Sangat Bagus

Richard, Victoria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well appointed. Nice view from lakeside units.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 28 Jan 2024
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the view from you room and we look forward to welcoming you back!Kind Regards

8/10 Bagus

Candice

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Spacious rooms at affordable price. Perfect for family. However the mattress has seen better days or maybe it’s time to change to a firmer mattress and pillows. Sags and triggered my backache slightly again. Other than that this is a nice hotel.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 23 Jan 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do appreciate the feedback for the beds and this has been passed on. We look forward to seeing you again!Kind Regards

10/10 Sangat Bagus

Wayne, New Plymouth

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 23 Jan 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! It is greatly appreciated.Kind Regards

10/10 Sangat Bagus

Corey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place clean and tidyv
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 17 Jan 2024
Good Afternoon,Thank you so much for choosing to stay with us! We are so pleased you found us a great place! We look forward to welcoming you back!

6/10 Cukup Baik

sonal

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
lovely property, very convenient.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 17 Jan 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the property.We look forward to seeing you again!

8/10 Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 17 Jan 2024
Good Afternoon,Thank you for taking the time to leave us a review! We greatly appreciate it!Kind Regards

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bring earplugs, you'll need them for road/people noise if in room close to road
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 17 Jan 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do appreciate the feedback and we look forward to welcoming you back!Kind Regards

8/10 Bagus

Melissa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
We really liked the location of this hotel, walking distance to the town of Queenstown. A great kitchen in the room but could do with a frying pan we were wanting to cook up some fresh salmon but couldnt. The parking was a nightmare for us there wasnt enough parks in the carpark so we were forced to park in the wheel chair parking or else we might have got a ticket on the road. Our last night we got blocked in by a bus and had to leave really early for the airport so a little bit stressful sorting that out. Hot water was cold early in the motel for our showers and the double bed was actually 2 singles they put together and chucked a duvet over the top so was uncomfortable. It was clean and tidy i liked that there was a washing machine and drier which was very handy for us.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Amanda H pada tanggal 17 Jan 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do thank you for the feedback and it has been passed on! We do look forward to welcoming you back!Kind Regards

10/10 Sangat Bagus

Rob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
These suites are exceptional, though not exactly quiet, being where they are.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 17 Jan 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We are so pleased you found the suites exceptional and thank you for the feedback regarding noise. We look forward to seeing you again!Kind Regards

8/10 Bagus

Amelia

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 10 Jan 2024
Good Evening,Thank you so much for taking the time to leave us a review. It is greatly appreciated.

10/10 Sangat Bagus

Lyle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place has everything a traveller could want. Rooms were clean and spacious. They offered all the amenities you need, comfy beds, hand held shower, free bath supplies. The staff was so friendly and helpful. This was our best place to stay in Queenstown. Highly recommend this place.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 22 Des 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you had an enjoyable stay with us and we look forward to welcoming you back!

8/10 Bagus

Widiawati

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 17 Jan 2024
Good Afternoon,Thank you so much for taking the time to leave us a review! We do appreciate it!Kind Regards

10/10 Sangat Bagus

James Steyaert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice big clean condo. Very close to everything. Did have a big hill but liked exercise.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 14 Des 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed the apartments and the closeness to town. We look forward to welcoming you back!

10/10 Sangat Bagus

Jhenica

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 14 Des 2023
Good Morning,Thank you so much for taking the time to leave us a review! It is greatly appreciated. We look forward to seeing you again.

10/10 Sangat Bagus

Theresa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room, good restaurant on property, walkable to shops, dining, etc.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 14 Des 2023
Good Morning,Thank you so much for choosing to stay with us! We are so pleased you enjoyed your room and the restaurant. We look forward to welcoming you back!

10/10 Sangat Bagus

Tracey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, super clean & tidy. Good restaurant, enjoyed our dining experience, yummy food. Lovely friendly staff, had exceptional service from Sai, Crystal & lovely Scottish Bar Maid (forgot to get her name), who made me a delicious cocktail. Highly recommend
Menginap 3 malam pada bulan November 2023
Tanggapan dari Amanda H pada tanggal 14 Des 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you received such excellent service, we shall definitely pass the appreciation on to the staff. We look forward to welcoming you back!

10/10 Sangat Bagus

John

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great two bedroom suite with plenty of room. Even though we didn’t select a lake view room it was still a great view. Nice staff.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amanda H pada tanggal 14 Des 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your rooms and their views! We look forward to welcoming you back!

8/10 Bagus

Peishih

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is very comfortable and walkable to all the main attractions. Parking is also available. The minor thing is that some of amenities are getting old and can be replaced or updated. Overall, quite satisfied with my stay.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Amanda H pada tanggal 23 Nov 2023
Good Morning,Thank you for taking the time to leave us a review! We are so pleased you had an enjoyable stay and we do thank you for the feedback!

8/10 Bagus

Yvonne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Scenic suites is a very comfortable place to stay which we have enjoyed on many occasions and never lets us down .Staff are also very friendly and most helpful .The unfortunate things that let Queenstown down are out of the hotels control unfortunately such as the amount of continuing roadworks around the town and the boil water notice that you have to constantly remind yourself of .
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amanda H pada tanggal 16 Nov 2023
Good Morning,Thank you so much for choosing to stay with us! We do share the frustration of the road works and boil water notice but still hope you had an enjoyable stay.

10/10 Sangat Bagus

Sangeetha

Menginap 2 malam pada bulan September 2023
Tanggapan dari Amanda H pada tanggal 16 Nov 2023
Good Morning,Thank you so much for taking the time to leave us a review! It is greatly appreciated.

10/10 Sangat Bagus

Sui Chun

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and tidy, spacious room, beds are comfortable, friendly staff. Very convenient location, walking distance to downtown
Menginap 3 malam pada bulan November 2023
Tanggapan dari Amanda H pada tanggal 9 Nov 2023
Good Evening,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Sangat Bagus

Wendy, Lacombe County

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The suite has lots of room, it is great to have space to leave suitcase open, to be up if my husband wants to sleep or other way around. When travelling for a 1 1/2 months it almost felt like home with room to move around!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Amanda H pada tanggal 3 Nov 2023
Good Morning,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay with us and we look forward to welcoming you back!

10/10 Sangat Bagus

Stacey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff and great views
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Amanda H pada tanggal 3 Nov 2023
Good Morning Stacey,Thank you so much for choosing to stay with us! We are so pleased you enjoyed your stay with us and found our staff friendly. We look forward to seeing you again!

8/10 Bagus

Gary

Bepergian bersama keluarga
Disukai: Fasilitas
Very comfortable self-contained apartment walking distance to the lake, lots of restaurants and shops. Staff were very helpful.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Amanda H pada tanggal 27 Okt 2023
Good Morning,Thank you so much for choosing to stay with us! We are so pleased you enjoyed the rooms and the walking distance to town! We are also pleased you found our staff helpful and we look forward to welcoming you back!

8/10 Bagus

Sylvester

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Amanda H pada tanggal 16 Okt 2023
Good Afternoon,Thank you so much for taking the time to leave us a review! We look forward to seeing you again!

10/10 Sangat Bagus

Cesar Fernández

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Amanda H pada tanggal 12 Okt 2023
Good Afternoon,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay and we look forward to welcoming you back!

10/10 Sangat Bagus

Naomi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this property. Having a gym, room service and buffet breakfast was great. Wish we could of stayed longer
Menginap 1 malam pada bulan September 2023
Tanggapan dari Amanda H pada tanggal 21 Sep 2023
Kia Ora Naomi,Thank you so much for choosing to stay with us! We are so pleased you enjoyed your stay and enjoyed the hotels facilities! We look forward to welcoming you back!Kind Regards

10/10 Sangat Bagus

Heather

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was great. Very comfortable bed and a roomy apartment. Plush seating. Lots of natural light, very clean and modern. Looking forward to staying again and totally recommend to others. . Thank you Scenic Views.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Amanda H pada tanggal 6 Sep 2023
Kia Ora Heather,We are so pleased you enjoyed your stay with us! We are pleased you enjoyed your room and we look forward to welcoming you back!Kind Regards

10/10 Sangat Bagus

Dayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Amanda H pada tanggal 22 Agu 2023
Kia Ora Dayne,Thank you so much for taking the time to leave us a review! We are so pleased you enjoyed your stay with us and we look forward to welcoming you back!

8/10 Bagus

Donald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just to say, we stayed here last year and our room was very substandard and I would never have booked again but by mistake I rebooked in same place again this year and was so pleasantly surprised at how much better our room was. So it was purely by chance we stayed again and gave the hotel a second chance which I'm happy we did.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Amanda H pada tanggal 16 Agu 2023
Kia Ora Donald,Thank you so much for choosing to stay with us! We are so pleased you gave our hotel and second chance to prove we can better ourselves. We look forward to welcoming you back!

8/10 Bagus

zac

Menginap 7 malam pada bulan Juni 2023
Tanggapan dari Amanda pada tanggal 6 Jul 2023
Good Morning,Thank you so much for taking the time to leave us a review! We look forward to welcoming you back!Kind Regards

10/10 Sangat Bagus

Anne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Amanda pada tanggal 6 Jul 2023
Good Morning,Thank you so much for choosing to stay with us and leave us a lovely review!Kind Regards

6/10 Cukup Baik

Ken

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff at the hotel were very good. Room very comfortable. Unfortunately they are still doing renovations, which sometimes make it very nosily. When finished this hotel will be very good.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Amanda pada tanggal 6 Jul 2023
Kia Ora Ken,Thank you so much for choosing to stay with us! We do apologise for the noise of the renovations, but we look forward to welcoming you back to show you our improvements!Kind Regards

10/10 Sangat Bagus

Susan

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Amanda pada tanggal 6 Jul 2023
Good Morning,Thank you so much for taking the time to leave us a review!We look forward to welcoming you back!

10/10 Sangat Bagus

Nic

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Cozy, comfortable rooms and wonderful staff.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Heartland Hotel/Scenic Suites Team pada tanggal 28 Apr 2023
Good Afternoon,Thank you for taking the time to leave us a review. We are pleased you found our rooms to be comfortable and cosy and that our staff were wonderful.

6/10 Cukup Baik

Samantha

Bepergian bersama keluarga
Disukai: Kebersihan
After being out in the wrong room and then moved the staff had a very hard time understanding they had made a mistake. The following day we received two visits from staff and 3 phone calls to ask which room we were in, who we were and how to spell out names. Not major but all together it irritated me. The breakfast was good. They provided gluten free and dairy free options for me.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Heartland Hotel/Scenic Suites Queenstown pada tanggal 28 Apr 2023
Good Afternoon,Thank you for the feedback. We do apologize for the inconvenience you have been caused but are pleased you enjoyed the breakfast options.

4/10 Buruk

Kevin

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Place was like a rabbit warren,
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Heartland Hotel/Scenic Suites Queenstown pada tanggal 28 Apr 2023
Good Afternoon,Thank you for taking the time to leave us a review. Your feedback is important to us.

8/10 Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Some of the staff didn’t put the guest first and lacked friendliness. Most staff however were fantastic!
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Amanda H pada tanggal 25 Jul 2023
Kia Ora David,Thank you so much for choosing to stay with us! We apologize for the staffs lack of friendliness and this has been addressed. We look forward to welcoming you back to show you our improvements!Kind Regards