Cari Hotel di Otago

"Great views of mountains and lake, with small view obstruction from main lobby. Front desk personnel were very helpful and kind. Breakfast was delicious. Rooms were spacious with decent amenities provided."

"Great Hotel, Good staff."

"Our stay was incredibly disappointing due to the poor customer service. We arrived to find that the heating/air conditioning in our room wasn’t working, and with outside temperatures below freezing, the room was extremely cold. The only solution offered was a small fan heater, which barely warmed the room. When we asked if anything else could be done, we were simply told the technicians had gone home and there was nothing they could do. There was no effort to move us to another room, offer...

"This hotel was just okay, not great, but not bad either. The location was good for us as it was super close to the airport and we had a very early morning flight out of ZQN. We had a couple of rooms booked for our family but ended up having to ask reception to switch one of the rooms because it smelled really funky. Otherwise the stay was just fine. VIP rewards perk was a cookie and a drink from the little market in the lobby. Nice receptionist!"

"My sister and I shared Spike 1 and 2, which was perfect for being in Queenstown for 4 nights. It's a really nice unit, and it had everything we needed, and it was easy enough to keep the place warm (which is not a given in NZ in July). It was close enough to downtown that we just walked there. We really loved our time there. The only downside is that the WiFi kept dropping, and there was a morning where it just wasn't working, so this might not be the best option for someone who needs a reliable...

"Clean rolm and good breakfast"

"The hotels sits within a busy shopping area of five mile area. Parking was easy. Checking in was easy. They do keep $100 when you check in and it is returned to you at checkout. Overall it was a nice place to stay. New and modern"

"Spur of the moment booking. Absolutely made the best choice! Location is a short and fairly easy walk to town. Slight hill but nothing too major. Check in was amazing, we were so well looked after by the lovely lady at reception, top notch service. Room was huge! Had every heating amenity you could think of! Beautiful view from the room. They have a spa that overlooks the lake and Remarkables that you can book at the front desk, ask for extra towels. Only slight downsides, sink in bathroom...

"Room was clean and amenities were good. It was nice that the hotel was adjacent to the bus stop for an easy commute to the airport or Queenstown shops."

"All good"

"the hotel is in a prime location, yet it is in a terrible condition, ripped carpet in hallways, cracked bathroom sink, tap filter blew out as hadnt been cleaned, toilet roll holder falling off the wall, rip in curtain. I would suggest being more mindful of what the visitors want to do. Like i spent the same amount as others to have the room but i wanted to sleep and rest, I was put in the middle of families with little kids who screamed in the rooms and ran up and down the hall way from 6.30am...

"We stayed in a 2 bedroom unit. It was clean and comfortable. Loved the shower."

"Overall, our stay was outstanding. The staff were exceptional—friendly, accommodating, and genuinely helpful throughout our visit. They held our bags and food leftovers for us, helped me figure out the hot drink vending machine, and were very sympathetic when I had an issue with the room lighting, even though they weren’t able to resolve it. The complimentary hot chocolate and lattes were fantastic and ended up being one of the highlights of our stay. I’m glad I saw them mentioned in previous...

"Great ambiance & fantastic restaurant."

"Wonderful staff. "

"Great location, close to everything. Staff were friendly and helpful. Breakfast buffet was very good with strong coffee. Highly recommend."

"The toilet paper was like sandpaper, the towels were so small. The TV was in a smart TV a small TV under the room that could be improved.. the Internet was terrible"

"Very good"

"Our stay was spectacular! This place is beautiful! Super friendly staff. Great location! We did not want to leave. The views were the best! Perfection!"