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Ulasan untuk Villa del Lago

5 out of 5
Villa del Lago
249 Frankton Road, Queenstown

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 258 dari 325 ulasan" "
Penilaian 8 - Bagus. 52 dari 325 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 325 ulasan" "
Penilaian 4 - Buruk. 2 dari 325 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 325 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,6/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Samantha

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This property is fantastic, lovely property and superb view. We will only be staying here when we are in Queenstown.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Villa del Lago pada tanggal 16 Apr 2024
Dear Samantha, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 Sangat Bagus

Chung Wen

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
我入住的是Lake front suites,景色實在美呆了！！ 房子內一應俱全，什麼設備都有，無論是廚具、鍋碗瓢盆刀叉…非常齊全，洗衣、烘衣機都有，值得大家選擇入住的好Villa,實在讚👍！！！
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Villa del Lago pada tanggal 18 Mar 2024
Hello Chung Wen, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Absolutely beautiful view and very quiet. There is a wonderful path along the lake that you can walk to Queenstown on. It's about a 3 mile walk but is absolutely gorgeous next to the lake and partly through Queenstown park. The bedrooms were roomy and it had 2 bathrooms which was great. UBER was easy to use to get to town fairly inexpensively.
Menginap 11 malam pada bulan Maret 2024
Tanggapan dari Villa del Lago pada tanggal 19 Mar 2024
Hello Robert,Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 Sangat Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great view overlooking the lake. Spacious apartment with all amenities.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Villa del Lago pada tanggal 6 Mar 2024
Hello Jeffrey, Thank you for staying with us during your time in Queenstown. We appreciate your feedback. We look forward to hosting you again one day. Have a great day. Regars, Villa del Lago

6/10 Cukup Baik

James

Disukai: Kebersihan, kondisi & fasilitas properti
Expensive for accommodations
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Villa del Lago pada tanggal 21 Feb 2024
Dear James, Thank you for staying with us in Queenstown. We appreciate your feedback.Regards,The team @Villa del Lago

10/10 Sangat Bagus

CheYu

Disukai: Kebersihan, kondisi & fasilitas properti
It’s beautiful.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Hi CheYu, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

10/10 Sangat Bagus

Shenai

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The view was amazing and the property was great for an easy and quiet getaway. Very warm and cozy.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Hi Shenai, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

8/10 Bagus

ELISABETH

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
New Years Week at Villa del Lago
The location is terrific if you don't want to be in the inner city. (We did not.) The apartment itself was spacious and clean. Only negatives: Comm with office personnel was cool not warm. Dishwasher did not work. There is not a safe to secure laptops, jewelry, etc. Minor inconvenience in that dishes were split between 4 different cupboards even though there was plenty of room in any one cupboard for all dishes. Last-- the in room literature made a big deal about separating your own recycling and then we found that all the bins were locked and everyone had to just DUMP their bags on the ground. Pretty awful.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Hi there,Dear Elisabeth, Thank you for choosing to stay with us in Queenstown. We appreciate your feedback. Regarding the rubbish bins with the lockers you mentioned, please note they are not intended for our guests' use; they belong to the property next to us. Our recycling bins are indeed located opposite the car park! It's unfortunate we weren't notified about the dishwasher during your stay as we would have taken immediate steps to address it. Thank you once again for sharing your thoughts with us. Have a wonderful day.Best regards,Villa del Lago

10/10 Sangat Bagus

Manoj

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great view from both bed rooms and living room. Well maintained and stocked. Loved the stay!!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Manoj, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We loved sitting in the shade in the evening with a spectacular view of the lake. Quiet and perfect if you enjoy a 30 minute walk outside the bustle of the city centre. The rooms are spacious and clean. We enjoyed our stay and would recommend.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Donald, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Beautiful, well maintained property with amazing views
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Julie, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Bev

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Had a fabulous stay here. The outside stairs were a bit a challenge, especially with the suitcases. Apartment was delightful and the servicing of apartment on day 2 of our 3 day stay was top class. Staff have also been very helpful as we left a road book behind. Thanks Villa del Largo.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Bev, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

8/10 Bagus

Laura

Disukai: Kebersihan, kondisi & fasilitas properti
We enjoyed the lovely view, and the room was comfortable. Self check in worked out great once we found the room. It was a longish walk to downtown due to the location, but the walk was pleasant and doable, no complaints there. We did not love the powerful air freshener that was plugged in when we arrived in our room, so we unplugged it for the duration of our stay.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Laura, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Kunthida

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice house, Excellent view, Clean and quite. Ideal kitchen.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Kunthida, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Stacey

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Absolutely beautiful & convenient location & tastefully put together nicest place that we’ve ever stayed made our visit to Queenstown so memorable!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Stacey, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Dmitry

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Dmitry, Thank you for staying with us in Queenstown. We look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Long

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great place with excellent lake view. Only negative - parking was a little challenging with small spaces and on a slope.
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Long, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Lewis

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Hi Lewis, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

10/10 Sangat Bagus

Anna

Disukai: Kebersihan, kondisi & fasilitas properti
Private with an amazing view. Apartment had everything we needed.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Anna, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

2/10 Sangat Buruk

Hwang

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Hwang, Thank you for staying with us in Queenstown. We look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Tetsuhiro

Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Villa del Lago pada tanggal 14 Feb 2024
Dear Tetsuhiro, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 Sangat Bagus

Jill

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
great view. Quiet and lovely bird life outside during the day.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Villa del Lago pada tanggal 5 Des 2023
Dear Jill, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

Nahyun

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
경치가 좋고 조용함
Menginap 4 malam pada bulan November 2023
Tanggapan dari Villa del Lago pada tanggal 28 Nov 2023
Dear Nahyun, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

Tsukasa

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan November 2023
Tanggapan dari Villa del Lago pada tanggal 24 Nov 2023
Dear Tsukasa,Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

HUI-SHAN

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Villa del Lago pada tanggal 20 Nov 2023
Dear Hui-Shan, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

Margaret

Menginap 3 malam pada bulan November 2023
Tanggapan dari Villa del Lago pada tanggal 10 Nov 2023
Hello Margaret, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

Elizabeth

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful unit, amazing views of the lake, great place to stay.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Villa del Lago pada tanggal 8 Nov 2023
Dear Elizabeth, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
We enjoyed our stay it was great to have an apartment. Nice amenities in the kitchen. The dryer took a long time to dry the clothes,but so nice to have one! Location was perfect! So beautiful right on the lake and easy to walk to downtown. We hated to leave. Parking was available but a very steep drive in area.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Villa del Lago pada tanggal 23 Okt 2023
Dear Daniel, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your lovely feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

PEI

Menginap 3 malam pada bulan September 2023
Tanggapan dari Villa del Lago pada tanggal 11 Okt 2023
Hi, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bagus

Rachael

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Family holiday for 5 nights in Queenstown. Accomodation was comfortable but no one was ever at reception when we went to get coffee etc..
Menginap 5 malam pada bulan September 2023
Tanggapan dari Villa del Lago pada tanggal 11 Okt 2023
Dear Rachael, Thank you for choosing to spend your family holiday in Queenstown with us. We appreciate your feedback, and we are delighted to hear that you had a wonderful stay with us, finding our property comfortable and welcoming. We apologize for the inconvenience you experienced with the reception not being staffed when you needed coffee or other assistance. Our reception operates on limited hours, but our team is available on-site daily performing other tasks. We provide several contact details, including phone and email. Have a great day! Regards, Villa del Lago

8/10 Bagus

Gertrud

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Villa del Lago pada tanggal 17 Sep 2023
Dear Gertrud, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future. Kind regards, Villa del Lago

10/10 Sangat Bagus

Ashoor

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Villa del Lago pada tanggal 5 Sep 2023
Dear Ashoot, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bagus

Christine

Disukai: Kebersihan, kenyamanan kamar
Rough start, but then perfection!
It was a rough start with no one there to speak with and help get settled, but after we figured it all out it was perfect. Would definitely recommend it!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Villa del Lago pada tanggal 1 Sep 2023
Hello Christine, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we apologize for any inconvenience during the check-in process. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, kondisi & fasilitas properti
Fantastic view on the lake walkable to the center
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Villa del Lago pada tanggal 28 Agu 2023
Dear Paul, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bagus

Tammie

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Villa del Lago pada tanggal 31 Jul 2023
Dear Tammie, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bagus

yang

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good
Menginap 8 malam pada bulan Juni 2023
Tanggapan dari Villa del Lago pada tanggal 10 Jul 2023
Dear Yang, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and we look forward to seeing you again someday. Kind regards, Villa del Lago

10/10 Sangat Bagus

Donna

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Villa del Lago pada tanggal 24 Jun 2023
Dear Donna, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 Bagus

Graham

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
The view from the hotel was beautiful and it was a spacious and comfortable room. My only complaints are that the parking was a bit tricky and the washer and dryer didn't work very well.
Menginap 7 malam pada bulan Mei 2023
Tanggapan dari Villa del Lago pada tanggal 7 Jun 2023
Dear Graham, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. Kind regards, Villa del Lago

8/10 Bagus

Simon

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great views with all of the amenities you need. Comfortable beds, clean and quiet. About a 25 minute walk into town but access to the electric scooters can make for a speedier trip.
Menginap 5 malam pada bulan April 2023
Tanggapan dari Villa del Lago pada tanggal 8 Mei 2023
Dear Simon, Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear that you had a wonderful stay with us. We wish you all the best in your future travels.

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice, clean and convenience
Menginap 2 malam pada bulan April 2023
Tanggapan dari Veronika pada tanggal 21 Apr 2023
Dear Michael, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, kenyamanan kamar
Perfect weekend
Such a lovely, quiet and peaceful place to stay. Its approx 20 mins walk from the centre of Queenstown, but there are bus routes which make the journey quick and easy. The views from the property are amazing! We loved our stay!
Menginap 4 malam pada bulan April 2023
Tanggapan dari Veronika pada tanggal 13 Apr 2023
Dear Michael,Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Sangat Bagus

DAVID, EASTLEIGH

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Villa del Lago pada tanggal 25 Apr 2023
Dear David,Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

8/10 Bagus

dan

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Would be 3.5 if possible so giving them benefitofthedoubt. Very nice view and nice but quirky place. 40 or more steps to apartment. Heat was from gas fireplace that was very hard to work. Have to take care of trash at checkout but all bins were locked down. So go to the front desk you say. Well the reception never had anone there during our five night stay. You ate on your on at the Villa.
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Veronika pada tanggal 28 Mar 2023
Dear Dan, Thank you for sharing your feedback about your recent stay with us. We appreciate your comments and will take them into consideration. We apologize for any inconvenience caused by the stairs. Villa is located on the side of a steep hill, and we do state this clearly in our description to ensure that our guests are aware of the terrain. Our 1 Bedroom Suites are situated on the ground floor and can only be accessed via stairs. We also apologize for missing you during your stay. Our reception does have limited hours of operation, which we also state on our website. Our team is at the office daily in the mornings from 9-10 am and then from 2-5 pm. In the meantime, we carry out other tasks on the property but are always reachable by phone or through the Expedia messaging portal. Thank you for choosing to stay with us during your time in Queenstown. Regards, Villa del Lago

6/10 Cukup Baik

Laura Chiara

Tidak Disukai: Kebersihan
Smelly and old
Menginap 8 malam pada bulan Maret 2023
Tanggapan dari Veronika pada tanggal 27 Mar 2023
Dear Laura,Thank you for taking the time to share your feedback regarding your recent stay with us. While we acknowledge that our property is not a brand-new building, we take pride in the constant renovation work that has been carried out to ensure that it remains in excellent condition. We respectfully disagree with your review and believe that it does not accurately reflect the high standards that we strive to maintain. Thank you for choosing to stay with us. Regard, Villa del Lago

8/10 Bagus

Betty

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Veronika pada tanggal 19 Mar 2023
Hi Betty, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Sangat Bagus

Eunhee

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
뷰가 너무 환상이고 방 컨디션도 너무 좋습니다.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Veronika pada tanggal 19 Mar 2023
Dear Eunhee, Thank you for choosing to stay with us during your time in Queenstown. We are happy to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Sangat Bagus

Janet

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Lovely view over the lake, so peaceful but still walking distance into Queenstown.
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Veronika pada tanggal 19 Mar 2023
Dear Janet, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We wish you all the best in your future travels.CheersVeronikaVilla del Lago

8/10 Bagus

Adriana

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Spacious, clean and with a great view over the lake and the mountains. 15-20 min walk to Queenstown central by the lake.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Veronika pada tanggal 13 Mar 2023
Dear Adriana, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, kenyamanan kamar
great location, very clean and well maintained, excellent stay!
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Veronika pada tanggal 8 Mar 2023
Dear Robert, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 Sangat Bagus

YUICHI

Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Veronika pada tanggal 3 Mar 2023
Dear Yuichi, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.Cheers,Villa del Lago