Cari Kastel di Quetzaltenango

"Las atenciones del personal"

"Everything was good."

"The included breakfast was well prepared every morning. Staff was extremely friendly and helpful. There was always someone at the front desk, even during late night hours such as 1:30 am. Just be mindful that at those hours, you must ring the doorbell. Room and bathroom was clean. Would definitely recommend, even for solo travelers."

"This place was amazing. They treated us like family and were attentive. Anything we needed, especially the older gentlemen that work there, I think he worked there in the evenings. I forgot his name, but I just wanted saw him. We appreciate all the help you gave us. I was there for my father being very sick, then within the days I was there, I lost my father. He did everything to keep us comfort and I wanna tell him thank you very much from the bottom of my heart. I would definitely recommend...

"Andrea was helpful, Luis was always there available to help as well. And security is high."

"La verdad no lo recomiendo la razón es como es posible. Que uno no pueda tener horario libre para llegar si no regresaba a las 11 de la noche me quedaba fuera entonses que chiste tiene rentar un hotel y si uno quiere salir a bailar o alguna fiesta ellos te ponen horario de entrada sin o estoy en casa de papá la verdad jamás volvería a rentar ahí"

"Agradable clima"

"Es un lugar horrible hice mi reservación, cuando llegue al lugar nunca me atendieron estuve esperando y tocando el timbre y también llame simplemente no hay atención. Solo espero que me reembolsen la reservación "

"It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. "

"Nice and very helpful staff "

"The hostess was excellent, beautiful room, overall a very good experience "