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Ulasan untuk Quincy Inn and Suites

2 out of 5
Quincy Inn and Suites
224 N 36th Street, Quincy, IL

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 219 dari 855 ulasan" "
Penilaian 8 - Bagus. 260 dari 855 ulasan" "
Penilaian 6 - Cukup Baik. 166 dari 855 ulasan" "
Penilaian 4 - Buruk. 118 dari 855 ulasan" "
Penilaian 2 - Sangat Buruk. 92 dari 855 ulasan" "

7,4/10

Kebersihan

7,8/10

Staf & layanan

6,0/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Emir

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Rooms need update, it’s states non smoking but when we entered our room it reeked of cannabis, our sink facet didn’t work it was just leaking constant light steel of water, second room was worst, carpet had burns in it when you turn on AC it smelled like it was million years old and newer had maintenance an it was dirty….. I guess you get what you pay. Would not stay here again.
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Miya

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We checked in and the room we were originally given was dirty beds not clean food out etc. they changed our room and it was ok and a weird smell the towels smelled weird as well.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Rebecca

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Smelled really bad, room was dirty, the place seemed very run down. Someone’s dog kept barking and the place smelled strongly of cigarettes.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Julia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Need a swimming pool and need to sever breakfast and the worker were not nice to customers
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Thank you for your review!

6/10 Cukup Baik

Roger Cindy

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It was just ok...
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Thank you for your feedback

6/10 Cukup Baik

Bill

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 15 Apr 2024
Thank you for your review. However, we would love to know what we could improve on to change your 3 star to a 5. It was a pleasure having you as a guest and we hope to see you again in the future!

10/10 Sangat Bagus

Mckenzie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Thank you for your review!

4/10 Buruk

Benjamin

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hotel is literally falling apart. Many of the windows were shattered making parking spots a careful choice. They had lost all reservations a month ago so had to take the closest available room. Seemed as though many people were living in the hotel. Cheap, but not worth it.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Thank you for your feedback. We apologize for the issue on reservations during our switch to a new system. However, I’m more concerned on the shattered windows you’re speaking of. We have one that is broken on the inside up on 3rd floor from moving furniture, but no others. And it especially doesn’t pose a safety threat to anyone or cars.

8/10 Bagus

Crystal

Bepergian bersama keluarga
It was fine
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Thank you for your feedback

2/10 Sangat Buruk

Amanda

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
We had no heat.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Thank you for your feedback. We are sorry to hear of the issue you encountered during your stay. Please rest assured that the issue has been addressed and corrected.

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Been here before. Convenient for our purposes.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 22 Feb 2024
Thank you for your review!

6/10 Cukup Baik

Tom

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 7 Jan 2024
Thank you for your review!

4/10 Buruk

S minnie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The staff was very nice and the beds were comfy, but we didn’t get maid service. We had to ask for extra towels. Also the TV never worked. We asked several times about the tv and the front desks person said it was the weather. Nope that wasn’t it. We didn’t have any weather. I will not stay at this play again.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 7 Jan 2024
Thank you for your feedback. We apologize with the issue regarding your TV. We will take a look into this to ensure there are no future occurrences.

10/10 Sangat Bagus

Eric M

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay!!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 7 Jan 2024
Thank you for your feedback! We are glad to see you enjoyed your stay.

10/10 Sangat Bagus

Connie

Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 7 Jan 2024
Thank you for your review!

2/10 Sangat Buruk

Red cross

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bxndn
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 7 Jan 2024
Hi Destiney, we are sorry to see that you did not enjoy your stay. We would love to know how we could improve our rating and ensure a better stay.

2/10 Sangat Buruk

kiera

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was the worst hotel I've ever stayed in. The floors and comforter were dirty. There was no battery in the smoke detector. I was gaging on cigarette smoke all evening. As soon as I opened the door from inside the room, all I smelled was smoke from the room right across the hall. I'm guessing that was the reason the smoke alarm battery was removed. Do not stay at this hotel. Spend a few extra bucks and stay somewhere else. I chose the cheapest place because I was only staying a few hours but I regret that choice immensely.
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 7 Jan 2024
Hi Kiera, we apologize for the issues you encountered during your stay. Rest assured, we have dealt with the issues noted to prevent future occurrences. We hope you give us another chance if you ever find yourself back in Quincy.

6/10 Cukup Baik

paul

Bepergian dalam rombongan
Tidak Disukai: Fasilitas
no room service on second day of the stay. we had to get towels from front desk to shower.
Menginap 3 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Thank you for your feedback. We apologize for the issues you encountered with room service. I will speak with my housekeeping staff to ensure this doesn't persist.

4/10 Buruk

Ryan

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Smelled horrible both in the elevator and in the room. Had to go buy air freshener in order to be able to stand to be in the room. Halls were dirty with trash bags sitting around at all hours, not just while room service was cleaning. There were hairs in the sheets and in the bathroom. Bathroom sink did not drain. Fridge in the room did not work. Office chair at the desk in the room and the chair in the room had rips and tears in them. Ratty looking.
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Hi Ryan, I apologize for the issues you encountered during your stay. I will speak with my staff to ensure the issues get corrected and don't persist.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was very clean and pleasant. The negative was that the refrigerator made annoying noises all night. The sink drain was slow draining. The shower water temperature was impossible to regulate; it was extremely hot or cold.
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Thank you for your feedback! We will address the issues noted. We hope to see you again in the future if you ever find your way back to Quincy.

6/10 Cukup Baik

Manuel

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Thank you for your review

4/10 Buruk

Patricia

People smoking in rooms, smelling it in halls and ac didn’t work properly.
Menginap 6 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Hi Patricia, we apologize for the issues you encountered during your stay. Please rest assured that we have addressed the issues noted to ensure they don't persist and are corrected.

6/10 Cukup Baik

Kristy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property was dirty, smelled horrible.
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Hi Kristy, we apologize for the issues you encountered during your stay. Please rest assured that we have addressed the issues noted.

8/10 Bagus

Michael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Thank you for your review!

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The shower didn’t work well
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manger pada tanggal 21 Nov 2023
Thank you for your review. We apologize with your issue with the shower.

8/10 Bagus

Matthew

Traveler bisnis
Disukai: Kebersihan, staf & layanan
No frills, basic hotel. Little noisy but staff are super nice and rooms are clean.
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Thank you for your feedback! It was a pleasure having you as a guest.

4/10 Buruk

Gene

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Noise
Was very noisy inside and outside making it difficult to sleep.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Hi Gene, we apologize for the issues you encountered with noise. If issues like that arise, please reach out to our front desk staff so they can assist the best way they can to ensure you enjoy your stay.

10/10 Sangat Bagus

Veronica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place to rest and recharge
Clean grounds nice accommodations Central located easy check-in quiet spot.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Thank you for your review! It was a pleasure having you as a guest.

8/10 Bagus

Colton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 21 Nov 2023
Thank you for your review!

6/10 Cukup Baik

DENNIS

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 29 Okt 2023
Thank you for your review

6/10 Cukup Baik

Darryl Keith

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location and friendly staff
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 29 Okt 2023
Thank you for your feedback!

10/10 Sangat Bagus

Kara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very reliable safe place to have a small child’s birthday party. I will recommend
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 29 Okt 2023
Thank you for your feedback!

6/10 Cukup Baik

Sean, Ankeny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
I'd stay again as one of the affordable hotels in Quincy, but it's definitely a disappointing experience to stay here. Marijuana and cigarettes smells abound in hallways, and pet urine smell in the room. The room is reasonably clean yet worn and stains can be found. Quiet enough though there are sounds of traffic from the street. Several restaurants and Hy-Vee nearby, literally next door. No breakfast included. Shower is good and bed is comfortable.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 17 Okt 2023
Thank you for your feedback. We have addressed the smells noted to ensure future occurrences are not a problem.

8/10 Bagus

Troy

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Easy in and out. Room was adequate, nothing fancy.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 17 Okt 2023
Thank you for your feedback!

8/10 Bagus

Leonard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 17 Okt 2023
Thank you for your review!

4/10 Buruk

Kathy

Bepergian bersama teman
Tidak Disukai: Fasilitas
The refrigerator didn't work and we had no towels in the room.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 17 Okt 2023
We apologize for the issues you encountered in your room. Rest assured, we have spoken to our housekeeping staff about properly stocking rooms as well as replacing the fridge.

2/10 Sangat Buruk

Justin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overcharged
When I booked it said I was gonna have a rate of $79 and when I got here they charged me $150. Tv didn't work AC was junk This place was in no way worth $150
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 17 Okt 2023
We apologize for the issue you encountered with your reservation. I have issued a refund for the extra amount charged.

6/10 Cukup Baik

Donna

Tidak Disukai: Fasilitas
I was thankful for an inexpensive place to stay. There seemed to be some intimidating people hanging around outside that concerned me a little.
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 11 Okt 2023
Thank you for your feedback

2/10 Sangat Buruk

Kirsten

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was disgusting. There were cigarette burn holes in the comforters and the room smelt like a dirty fish bowl. When we advised the hotel staff of the condition of the room, they simply replied “ok”. Would not recommend.
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 5 Okt 2023
We are sorry to hear that you did not enjoy your stay. We will address the issues noted.

4/10 Buruk

crystal

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Staff was nice but did not have the breakfast and did not look like on the pictures we saw
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 5 Okt 2023
Thank you for your feedback

6/10 Cukup Baik

Kimber

Disukai: Kebersihan
Tidak Disukai: Fasilitas
Nothing
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 5 Okt 2023
Thank you for your feedback

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
My room had no light bulbs and the refrigerator did not work. Towels had streaks of dirt in them. Bathroom floor was very sticky. Window did not have a screen.
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 26 Sep 2023
Thank you for your feedback. We apologize for the issues you encountered. Rest assured, our maintenance crew has been working diligently to correct the issues noted.

2/10 Sangat Buruk

Kanisha

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's was very dirty n unsafe windows broken no smoke detectors working all missing n broken blood n hair n smoke holes on all linen n chairs are broken wit wood n medal exposed hair n sink n toilets linking water n the whole hotel has mold n mildew n smells horrible n hard to breathe n sleep n owner Shi Patels knows bout all these issues he offered a credit n I paid for king size room it was very unsafe for anyone
Tanggapan dari General Manager pada tanggal 26 Sep 2023
Thank you for your feedback. We apologize for the issues you encountered during your stay. Rest assured, our maintenance crew has been working diligently to fix the issues noted.

8/10 Bagus

jo ann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 26 Sep 2023
Thank you for your review!

4/10 Buruk

Alicia Alexis

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel hallways reaps of cigarette smoke, not good for someone with allergies, staff was sampling vapor behind the front desk. In a good nite, Staff was polite. The Hotel looks like a fancy motel. It definitely should not be call Quincy Inn and Suites. Quincy Motel is more fitting. Disappointing stay, glad it was only one night
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 29 Agu 2023
We are sorry to hear of the problems you encountered during your stay. Rest assured, we are taking the steps to ensure this doesn't occur in the future.

8/10 Bagus

James

Bepergian bersama keluarga
Was a decent place to stay for the night. It was supposed to be non smoking and you could smell cigarette smoke in the hallways. But other than that, I'd recommend staying there.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 29 Agu 2023
Thank you for your feedback. We are sorry you encountered a bad smell. Rest assured we are taking the steps to ensure this doesn't occur again in the future.

6/10 Cukup Baik

Shannon

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was told breakfast was included when I booked. When I arrived they said that it was no longer served.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 29 Agu 2023
Thank you for your feedback. Breakfast has not been offered at our hotel since 2020. I'm not sure who would stated we had breakfast, but we haven't advertised for it in a while.

6/10 Cukup Baik

Robert

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we arrived, we had absolutely no hassle in terms of our reservation!! The clerk wes kind and professional. It took literally five minutes and we had our key to the room!! The thing that I noticed when I walked in the door was the clerks very large, bright smile! The room was clean and up to date. The other members of the staff did not disappoint either!! They were all friendly and helpful! I would choose this hotel when I return to Quincy. I have family there and I am four hours away. So it's a very good chance that I will be a repeat customer!! And I will promote your hotel to all of my friends and family!!!
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 29 Agu 2023
Thank you for your feedback! It's always a pleasure to receive positive feedback. We look forward to seeing you again in the future!

6/10 Cukup Baik

margaret

Tidak Disukai: Kondisi & fasilitas properti
People out back of building all hours of the day
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 29 Agu 2023
Thank you for your feedback. We will address the issue.