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Ulasan untuk Riad Kalaa

4 out of 5
Riad Kalaa
3-5 Rue Zebdi, Medina, Rabat

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 79 dari 142 ulasan" "
Penilaian 8 - Bagus. 45 dari 142 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 142 ulasan" "
Penilaian 4 - Buruk. 2 dari 142 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 142 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Nathalie

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari s pada tanggal 17 Des 2023
Merci d'avoir choisi RIAD KALAA et pour cette bonne note. Nus espérons vous recevoir à nouveau. Tous nos voeux pour 2024

10/10 Sangat Bagus

Paul Samuel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff are wonderful.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Solange pada tanggal 21 Nov 2023
What a good comment ! Many thanks for choosing RIAD KALAA - We hope to welcome you another.Best regards,

10/10 Sangat Bagus

Leonardo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El trato del personal excelente.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Solange pada tanggal 2 Nov 2023
Many thanks for this good comment.

10/10 Sangat Bagus

Marya

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely Riad
The staff was friendly and helpful. The hotel was clean and beautiful
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Solange pada tanggal 2 Nov 2023
We thank you for choosing RIAD KALAA and we hope to welcome you another time.

10/10 Sangat Bagus

Lesley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely riad
Beautiful riad, helpful and friendly staff.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Solange pada tanggal 20 Sep 2023
What a nice comment ! We hope to welcome you again.

10/10 Sangat Bagus

Maryse

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Très beau Riad agréable et calme, le personnel est très accueillant et sympathique. Excellent séjour dans ce Riad
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Solange pada tanggal 11 Jul 2023
Merci infiniment pour ce gentil commentaire. Nous vous souhaitons un bel été en espérant vous recevoir à nouveau. Bien cordialement,

10/10 Sangat Bagus

Maryse

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Personnel très accueillant et sympathique, et dans un endroit calme et reposant très typique
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Solange pada tanggal 31 Jul 2023
Heureux de vous avoir reçus et mercu pour cet excellent comentaire. Bel été 2023.

10/10 Sangat Bagus

Fatia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Séjour Riad kalaa top : allez y les yeux fermés
Personnel aux petits soins Disponible Accueil très chaleureux Raina et Marouane Syem ont été adorables et au top Sans oublier les dames de services qui nous ont témoigné de leur gentillesse par de sympathiques attentions. ( Fleurs sur les lits ) Riad nickel Bravo à toute l équipe
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Solange pada tanggal 11 Jul 2023
Quel gentil commentaire! Nous somes heureux de vous avoir été agréables et espérons vous recdevoir à nouveau. Bel été 2023

10/10 Sangat Bagus

MAUREEN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely, in the Medina, close to river and ocean. Very walkable. Bank and restaurants are close. Very quiet. Staff very helpful and gracious.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Solange pada tanggal 17 Mei 2023
What a good comment. Thanks for choosing RIAD KALAA . We hope to welcome you again.Best regards

6/10 Cukup Baik

Rashida

Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Good public areas but rooms are unsatisfactory
The staff at this Riyad are very friendly and helpful, especially Rania. Alas, the room, itself was not so great, both in design/location, and in the level of upkeep. We stayed in an "oriental suite", of which there are 4 in the property. Each one is just off the main courtyard and the shortcomings were (i) There are no windows in the bedroom which makes it very dark and stuffy, (ii) the bathroom could do with a good renovation -- there is mold/damp on the walls and (iii) while there are small windows in the bathroom these open directly onto the courtyard which is not great for privacy and (iv) the furnishings are of lower quality than a Riad of this rating/price should have. On the positive side the courtyard is beautiful and the breakfast was substantial and tasty. And the staff was friendly as mentioned.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Sherri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari Solange pada tanggal 10 Des 2022
Many thanks for the good note. We hope to welcome you again. Happy winter

8/10 Bagus

Sergey, Washington

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Very nice building and friendly staff. Rooms are a little bit small for two. Poor breakfast
Menginap 1 malam pada bulan November 2022
Tanggapan dari Solange pada tanggal 10 Des 2022
Many thanks for choosing RIAD KALAA and we are sorry for the breakfast which is appreciated normaly. Best regards

6/10 Cukup Baik

Rye

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Juni 2022

10/10 Sangat Bagus

Tracy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous staff
Menginap 2 malam pada bulan Mei 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stunning Riad - go stay there.
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Solange pada tanggal 17 Mar 2022
Thank you very much

8/10 Bagus

Yvan, Montréal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Situé au coeur de la Médina. Accès doit se faire à pieds. Suis allé en janvier donc frais le soir et pas de chauffage.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Solange pada tanggal 12 Feb 2020
Cher Client, Merci de cette bonne note. Avez vous demandé au personnel de régler le problème de chauffage? Nous avons pourtant une installation de qualité. Bien cordialement

4/10 Buruk

meng, California

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
Advantages: The room contains beautiful designs and huge. The ceiling is high and fancy. The cleaning products are in good conditions. The people who worked at Jan 2nd - great. Disadvantages: We waited over 10 minutes to check in - we had to make self check in, because workers were busy with their business, such as cleaning wine cups and hosting some else. Our room located in the first floor, which means people who had lunch or dinner were able to see us easily to walk in ( feel like we are living at a Zoo). Moreover, many sensitive holes next to the windows and doors at room, you were able to see someone who was drinking and laughing outside throughout those lines and holes. One of hole was not fully covered in our shower room’ window when we checked in, which obviously ruined the privacy. We requested a worker to fix the opened line in our shower window, a lady who wore glasses frame acted unhappy and unwilling attitude, then she managed another worker to fix our room with a poor tape... yes, TAPE.... covered the window.... otherwise, musics displayed until 11pm, please do not book if you like to sleep early or you plan to wake up early at morning. Finally , No enough hot water to take shower for two people........ Overall, the worse living experience ever .......
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Solange pada tanggal 14 Jan 2020
Bonjour, Nous sommes désolés de vous avoir déçus et allons vérifier auprès du personnel. Cordialement,

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were friendly and helpful, the property was elegant and well maintained, the location superb, and the dinner we had there was the best so far in Morocco!
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Solange pada tanggal 13 Jan 2020
What a good comment ! Many thanks for choosing Riad Kalaa

8/10 Bagus

raphaelle

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
à améliorer
quelques petits couacs: des fourmis dans la chambre. réaction du réceptionniste: "avez vous apporté de la nourriture?" alors que nous n'y avons passé qu'une nuit. nous avons diné sur place, à la fin du repas nous sommes remontés dans la chambre. 15 minutes plus tard le serveur tape à notre porte (nous étions avec un bébé et donc le réveille) car il était en stress que nous partions sans payer, comprenez qu'on soit passablement énervés.au moment du départ on ne nous propose ni de nous orienter, ni d'organiser un taxi avec nos sacs, bébé etc. a contratio, très bon petit déjeuner. bon diner mais à 300dh on hallucine un peu car rien d’exceptionnel. bref. c'est joli mais le rapport qualité du service et prix n'est génial pour le maroc
Menginap 1 malam pada bulan November 2019
Tanggapan dari Solange pada tanggal 22 Nov 2019
Madame, Nous sommes désolés d'apprendre les problèmes que vous avez rencontrés. Nous allons revoir la formation du personnel du Week-end. Bien cordialement,

10/10 Sangat Bagus

Christophe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
beau séjour à Rabat
Joli riad au calme dans la médina rabatye, qui , rare !, propose une petite piscine en terrasse ! La décoration est sobre mais le riad est confortable, et le petit déjeuner délicieux.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Solange pada tanggal 21 Nov 2019
Quel gentil commentaire ! Nous vous en remercions chaleureusement et espérons vous recevoir à nouveau. Cordialement

10/10 Sangat Bagus

DGilpin, Oakville, Ontario

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Incredibly beautiful, welcoming and friendly staff, we were met with tea and after our long travel day this was amazing. The Riad was clean, and we booked a last minute dinner which was one of the best meals we had. Incredible breakfast as well.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Solange pada tanggal 21 Nov 2019
Nous vous remercions d'avoir choisi RIAD KALAA pour votre séjour. Merci également pour cet excellent commentaire. Bien cordialement

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Solange pada tanggal 9 Okt 2019
Merci pour cette excellente note

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lindo, limpo e Otima comics
Menginap 1 malam pada bulan September 2019
Tanggapan dari Solange pada tanggal 2 Okt 2019
Bonjour, Nous vous remercions d'avoir choisi le Riad Kalaa et pour cette excellente note. nous espérons vous recevoir à nouveau. Très cordialement,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Centrally located in the medina. Walking distance to the landmarks. The property is sparkling clean. Staff was friendly. The rooftop terrasse is nice with a swimming pool. I recommend this place.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Solange pada tanggal 2 Okt 2019
Un grand merci pour ce gentil commentaire.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todella sympaattinen ja rauhallinen hotelli. Yksityiskohtia myöten ajateltu sisustus viritti hienosti marokkolaiseen tunnelmaan.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Solange pada tanggal 12 Jun 2019
Hello, We thank you warmly for this nice comment? Best regards

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay! Food and service excellent. Lovely little place in the Medina.
Menginap 1 malam pada bulan April 2019
Tanggapan dari Solange pada tanggal 30 Apr 2019
Dear guest, Many thanks for this excellent note & comment. Looking forward to welcome you again. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan April 2019
Tanggapan dari Solange pada tanggal 23 Apr 2019
Many thanks for all

6/10 Cukup Baik

lihi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
All hotel rooms have no windows. Our room had a moldy bad smell to it also the room is very dark .single bed in oriental suit is very small not standard bed . Check in was very bad staff forgot to show us the room and we waited for them 45 min . Breakfast is nice but simple . Restaurant is vert expensive we didn’t try you cant sit in the lobby at night since this is where the restaurant operates Staff really nice and tried to help us Also not suitable for babies no baby proof very dangerous steps and other dangerous areas.
Menginap 2 malam pada bulan April 2019
Tanggapan dari Solange pada tanggal 16 Apr 2019
Dear guest, We are sorry to have disappointed you. We think you would have preferred a normal hotel rather than a traditional riad. even well renovated. indeed, we are convinced that riads are not really suitable for children. With best regards,

6/10 Cukup Baik

YC, NYC

Bepergian bersama teman
Disukai: Staf & layanan
Great people and service made up for a lot but can’t make up for everything! Whoever said this was the best riad in Morocco have not been to the riads in Marrakech or Fes. Property was just ok. Location was just ok. Room was also just ok. Price was a bit high given all that.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Solange pada tanggal 30 Apr 2019
Cher client, Nous vous remercions pour ce commentaire qui fait éloge du personnel. Nous allons tâcher de tenir compte de vos observations en espérant vous recevoir à nouveau. bien cordialement

10/10 Sangat Bagus

Bailey

Disukai: Kebersihan, staf & layanan
Stayed here for 4 nights in Rabat as a relaxing getaway with a bit of a cultural aspect. This hotel is a gem! They looked after our every need from helping book a tour to Fez and food and wine during our stay. Bottled water was always available. They went above and beyond in everyway. They had a staff member meet us at the parking lot and guide us to the location in the medina which meant we had no trouble finding it. Only thing to note is that being close to many mosques, you will be awoken @ 6-7 for the call to prayer. So bring earplugs!
Menginap 4 malam pada bulan Maret 2019
Tanggapan dari Solange pada tanggal 30 Apr 2019
Cher client, Nous vous remercions pour cet excellent commentaire et srions heureux de vous recevoir à nouveau. Chaleureusement

10/10 Sangat Bagus

Jean-Philippe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
MERVEILLEUX .....tout simplement.
FABULEUX !!!! Personnel d'une grande gentillesse et très attentionné. Excellente cuisine. Chambre impeccable.Magnifique riad, calme, très beau patio. On se sent chez soi.
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Solange pada tanggal 17 Feb 2019
Bonjour, Nous vous remercions chaleureusement pour cet excellent commentaire et serions heureux de vous recevoir à nouveau. bien cordialement

8/10 Bagus

Paula

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Luxurious Hotel in Rabat's Medina
The hotel is beautiful and elegant. Our room had a large, comfortable bathroom and the room itself was nicely decorated and welcoming, although we didn't always have heat and WiFi was sometimes spotty in the rooms. We were welcomed upon arrival by a traditional tea and had Moroccan breakfast, included with the room rate, each morning in the lovely courtyard. The location is excellent, right in Rabat's exotic medina and we could hear the muezzin's call to prayer every morning.
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Solange pada tanggal 18 Jan 2019
Cher client, Nous vous remercions de ce gentil commentaire et sommes heureux de vous avoir donné satisfaction. Nous espérons vous recevoir à nouveau. bien cordialement.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property and staff were very good. The only negative was that diners were in the courtyard (having dinner) until 23:30 and our room was right off the court yard so it was difficult to go to sleep until midnight.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Solange pada tanggal 10 Jan 2019
Cher client, Nous vous remercions de cette appréciation et ce bon commentaire. Nous sommes désolés du dérangement causé par le bruit du restaurant et allons essayer d'y remédier. Bien cordialement,

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Public areas are beautiful. Location is nice in the Médina but near the entrance. Great food had both dinner and breakfast both were great. Roof top view was nice.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Solange pada tanggal 11 Jan 2019
Cher client, Nous vous remercions chaleureusement pour ce bon commentaire. Dans l'espoir de vous accueillir à nouveau. Bien cordialement,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really hard to find, but very nice once you do. Rooms very nice and food excellent.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Solange pada tanggal 4 Des 2018
Dear guest, We thank you for your comment and are happy to send your stay pleasant in our Riad Kalaa. However, all our guest from 10 year find the location of the hotel easily… With best regards,

8/10 Bagus

TERESA, MEXICO

Disukai: Staf & layanan, kenyamanan kamar
Nice hotel, but in a place not too easy to get there. The staff is very good, but the access to the bathroom it was not good. there was an arch that was to low so you can easily hit your head every time you use de bathroom.
Menginap 3 malam pada bulan September 2018
Tanggapan dari Solange pada tanggal 10 Okt 2018
Dear guest, Many thanks for this good comment. You are right for the arch in the bathroom and we will remove it in the next renovation. We hope to welcome you another time. Best regards

8/10 Bagus

Jean Marie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nuit sous les étoiles
Riad au style soigné en plein cœur de la Médina. Service impeccable.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Solange pada tanggal 29 Sep 2018
Cher client Nous vous remercions de ce bon commentaire et espérons vous recevoir à nouveau. Meilleures salutations

6/10 Cukup Baik

Elizabeth

A tale of two riads
Reserved a room at Riad Kalaa. Check in was nice, but when we entered the room and turned on the TV, the top of the TV was wet. Upon further inspection, it turned out that the air conditioning unit was dripping in 5 places. It was dripping all over the tile stairs, creating a hazard. Management quickly and professionally attempted to solve the problem, but as it was 8:45 p.m., it was necessary to change rooms. The plop-plop-plopping of the water would negate any type of restful sleep. Thus, we were moved to Riad Kalaa 2, a sister property. Riad Kalaa 2 had less amenities (i.e., no restaurant) but still did have breakfast service. Disappointing, as we purposely selected Riad Kalaa for that reason
Menginap 2 malam pada bulan September 2018
Tanggapan dari Solange pada tanggal 27 Sep 2018
Dear guest, we are absolutely sorry for the inconvenience you have encountered and we will take advantage of your comment to improve our services. Best regards,

10/10 Sangat Bagus

Karen, Abu Dhabi, UAE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was such a beautiful riad! Very authentic looking with the open roof in the centre courtyard. I loved my beautiful room! Breakfast each morning was included, though it could have used some protein. But when I asked for eggs, they made them for me. They don't have an a la carte menu, but I did enjoy their evening 3-course menu. They did their best to guide us to other places to eat, but these are lacking in Rabat and one must be very careful what one eats there, definitely not street food. But the Riad Kalaa is so charming with wonderful employees who even spoke English to us!
Menginap 7 malam pada bulan Agustus 2018
Tanggapan dari Solange pada tanggal 24 Agu 2018
Chère Karen, Nous sommes extrêmement touchés de cette bonne appréciation et vous remercions chaleureusement. Nous espérons vous recevoir à nouveau dans un des établissements du groupe. cordiales salutations

8/10 Bagus

Andrea, Rabat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice Riad. Wi fi worked very well in our room. The entrance to the riad is a little alarming but once you are inside it is beautiful. I would stay here again.
Menginap 2 malam pada bulan Juni 2018
Tanggapan dari Solange pada tanggal 21 Jun 2018
Dear guest, Many thanks for this good comment. We hope that the municipality will complete the work of the alley very quickly. Best regards

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Uninspiring
Not sure how much was related to Ramadan-timing, but service was very slow and female-staff relatively dis-engaged...pool area was uninviting with lots of bird-poo, and in hindsight I would recommend accommodation closer to RabatVille train station
Menginap 2 malam pada bulan Mei 2018
Tanggapan dari Solange pada tanggal 28 Mei 2018
Cher Client, Nous sommes désolés de n'avoir pu vous satisfaire et allons remédier à cette situation. Bien cordialement,

8/10 Bagus

Maite, Marruecos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lindo Riad pero mal lugar
Nos costo mucho trabajo llegar. La calle donde esta el Riad ni siquiera esta pavimentada por poco se rompen las maletas. El servicio muy bueno y la cena rica
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Solange pada tanggal 28 Mei 2018
Cher Client, Merci de votre bon commentaire malgré les problèmes de l'accès dont ne sommes pas responsables. nous espérons que la municipalité va rapidement finir les travaux et que vous pourrez revenir dans de bonnes conditions.

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Ne mangez que si vous avez beaucoup de temps
Service au restaurant beaucoup trop long, il fait vraiment être très patient pour avoir son dessert et la commande n'a pas été respectée.
Tanggapan dari Solange pada tanggal 11 Mei 2018
Cher Client, Nous sommes désolés d'apprendre votre insatisfaction mais c'était un soir particulier et nous avons fait part de ce problème au responsable de la restauration afin d'améliorer le service. Bien cordialement,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Schöne Unterkunft in der Medina! Geräumige Zimmer, schönes großes Bad. Das Highlight ist die dachterasse mit Pool!
Menginap 1 malam pada bulan April 2018
Tanggapan dari Solange pada tanggal 2 Mei 2018
Thank you very much for this excellent comment. We hope to receive you another time. Best regards,

8/10 Bagus

Betsy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely Gem in the Medina
We really enjoyed our stay. The service was outstanding. The property is a gem located deep in the Medina. Our family and guide stayed together there in three rooms for one night. We wish we had had more time. Beautiful breakfast. Don’t miss it if you get the chance to stay there.
Tanggapan dari Solange pada tanggal 10 Apr 2018
Dear Guest, it was a pleasure to welcome you. Looking forward to welcoming you another time. Best regards

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
観光するにはベストな立地です。従業員にサービス、対応もすばらしかった。 ただ部屋はやや狭く床が汚れているが、コストパフォーマンスを考えれば納得。
Tanggapan dari Solange pada tanggal 10 Apr 2018
Dear Guest, many thanks for this good comment. We are looking forward to welcoming you another time. Best regards,

10/10 Sangat Bagus

Corinne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari Solange pada tanggal 15 Apr 2018
Chère cliente, Nous vous remercions pour cette bonne note et espérons vous acueillir une autre fois dans un de nos établissements. bien cordialement,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Nice decorations and comfortable lobby. Parking nearby. Breakfast was good
Menginap 1 malam pada bulan Desember 2017