2/10 Sangat Buruk
Olga
1 Mar 2026
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wednesday 2/25, after checking in, I saw water coming down heavy from the ceiling in the bathroom. I called front office and was told someone would take care of it immediately. No one came. After driving 7 hours, I could not sleep listening to this water pouring down from the ceiling and extremely loud noises. I complained on Thursday morning & was again promised that no used and water issue would be fixed. Thursday night, upon returning to room and hearing this water and loud banging noises, I called front desk again and was told someone was on the way to the room to check the leakage, and to give me a key for a new room. I waited, called, waited more and no one came. I was later told that the room they were moving me to also had some issues so it was blocked. The water issue was not addressed until Friday afternoon. The person who checked me in was kind and the lobby appeared clean so I thought I would have a good experience but it was awful. I told the Manager I would be requesting reimbursement.
Olga
Menginap 3 malam pada bulan Februari 2026