Hotel Keluarga di Rancho Cerro Colorado

"Un kaos total desde la llegada, la llave no funcionó bajé a recepción 3 veces que no abría la llave, la de recepción mal encarada fue conmigo y abrió el cuarto, quedaro de repararlo, salí a comer y quedaron en hacerlo, llegué y seguía igual bajé a recepción a decirle y la srita con la misma actitud grosera, fue el de mantenimiento a abrir y loas 30 min lo repararon, el baño tenía fuga de agua, ahora estoy pidiendo mi factura y es la hora que no me la hacen "

"it was amazing great service"

"Such a great experience overall. The staff are fantastic, the location is unbeatable, and the views are absolutely stunning. The food was also amazing and exceeded expectations. The only thing to be mindful of is booking lounge chairs or a bed at the beach club or rooftop pool, make sure to reserve directly through the hotel. Booking through OpenTable will likely leave you with just a table instead. Other than that, highly recommend!”"

"This resort was honestly everything you can think of when you say ALL INCLUSIVE, staff was extremely friendly, polite, and respectful. All amenities were great and all restaurants were delicious specially ROSATO. Great resort, thank you so much! "

"The food was good just like every other resort, I did have issues checking in they made me pay even though I booked on Expedia so I had check in a hour later after my group did trying to sort that out. Other than that beautiful resort, but if you’re looking for a party that’s not it, families and couples everywhere but I do recommend "

"Limpio, personal amable, lo recomiendo bastante , hotel para llegar a dormir . "

"Absolutely love it here amazing property "