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Excelsior Palace Portofino Coast

5.0 star property
Luxury hotel with 2 restaurants and private beach

Choose dates to view prices

Photo gallery for Excelsior Palace Portofino Coast

Outdoor pool, pool umbrellas, pool loungers
Creator video
Private beach, black sand, sun-loungers, beach umbrellas
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Excelsior Palace Portofino Coast is a waterfront retreat with Mediterranean cuisine at two restaurants, yoga/Pilates classes, a private beach, and a rooftop terrace. Enjoy two bars, helpful staff, and in-room WiFi for convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Double Room

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive Double Room, Sea View

Exclusive Double Room, Sea View | Down duvets, minibar, in-room safe, individually furnished

Exclusive Double Room, Sea View

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite

Classic Suite | Room amenity

Classic Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Down duvets, minibar, in-room safe, individually furnished

Exclusive Double Room

  • Sleeps 2

View all photos for Classic Queen

Down duvets, minibar, in-room safe, individually furnished

Classic Queen

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

Down duvets, minibar, in-room safe, individually furnished

Superior Queen

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

  • Sleeps 3

View all photos for Classic Suite

Down duvets, minibar, in-room safe, individually furnished

Classic Suite

  • Sleeps 3

View all photos for Junior Suite

Dining | 2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Junior Suite

  • Sleeps 3

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

View all photos for Deluxe Suite

Living area | LCD TV

Deluxe Suite

  • Sleeps 2
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About the area

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

What's nearby

  • Marina di Rapallo - 3 min walk - 0.3 km
  • San Michele di Pagana Beach - 6 min walk - 0.6 km
  • Spiaggia pubblica Travello - 10 min walk - 0.8 km
  • Rapallo Castle - 14 min walk - 1.2 km
  • Paraggi Beach - 11 min drive - 5.3 km

Getting around

  • Rapallo Station - 15 min walk
  • Genoa (GOA-Cristoforo Colombo) - 33 min drive

Restaurants

  • ‪Ristorante Pizzeria Nettuno - ‬11 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Gran Caffè Rapallo - ‬12 min walk
  • ‪La Carapina - ‬11 min walk
  • ‪Hostaria Vecchia Rapallo - ‬11 min walk

About this property

Excelsior Palace Portofino Coast

Luxury boutique hotel remodelled in 2023 and located near Portofino Marina
Consider a stay at Excelsior Palace Portofino Coast and take advantage of a free breakfast buffet, an adjacent golf course and a poolside bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Treat yourself to spa services, such as a hot stone massage, aromatherapy or reflexology. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Pilates classes and yoga classes are offered at the gym; Excelsior Palace Portofino Coast also has a rooftop terrace, a hair salon and dry cleaning/laundry services. In addition to 2 bars and a conference centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Limo/town car service, valet parking (surcharge) and a free beach club on-site
  • An electric car charging station, access to a nearby indoor pool and babysitting (surcharge)
  • Multilingual staff, massage treatment rooms and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 119 individually furnished rooms boast thoughtful touches such as air conditioning and bathrobes, as well as amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, childcare services and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • EdenRoc Lounge&Restaurant
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Built in 1901
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 24 April:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night.
Cots (infant beds) are available for EUR 120.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 120.0 per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number IT010046A17PKKRS3I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
A car is recommended for transport to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from January 1 until April 24.

Is Excelsior Palace Portofino Coast pet-friendly?

Yes, Excelsior Palace Portofino Coast allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Excelsior Palace Portofino Coast?

Valet parking is available for EUR 20 per night.

What time is check-in at Excelsior Palace Portofino Coast?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Excelsior Palace Portofino Coast?

Checkout is at noon.

Where is Excelsior Palace Portofino Coast located?

Located in Rapallo, this beachfront hotel is next to a golf course and within a 10-minute walk of Marina di Rapallo, San Michele di Pagana Beach and Lungomare Vittorio Veneto. Spiaggia pubblica Travello and Spiaggetta di Prelo are also within 15 minutes. Rapallo Station is 15 minutes by foot and Santa Margherita Ligure Portofino Station is 19 minutes.

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Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1003 reviews
Rating 8 - Good. 176 out of 1003 reviews
Rating 6 - Okay. 37 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in terms of property, staff, and service is truly 5 star. A very special place to enjoy a holiday!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this hotel are beautiful and our corner room was amazing. The staff and food options were also great
Stayed 2 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite facilities and service. Thank you
Stayed 5 nights in Sep 2025

8/10 Good

Gennaro

Liked: Amenities
Beautiful property walking distance to the town. Lack of a usb outlet in the room. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Top!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and well appointed rooms with many amenities on site for relaxation. Views are incredible. Best gym, sauna and pool we saw while in Italy. Go into town for food though; it very very pricey at the hotel compared to local restaurants. Ride up the coast to Recco for uncrowded beaches and the best street food and gelato. Be prepared to walk as in any place in Italy, but especially at the coast it is not flat!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So rarely do you actually get a 5 start hotel that actually lives up to that accolade, but this one does. Room and property was beautiful, breakfast and bar lovely but the staff throughout excelled and actually made the 5 star service you would expect. From check in, to bar staff, restaurant and room maids everyone made you feel welcomed with so many little extras to spoil you and make your stay that little bit more special. Truly an excellent stay. Thank you so much.
Stayed 2 nights in Oct 2025

10/10 Excellent

megan

Liked: Cleanliness, property conditions & facilities
Great spa and pool
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great service
Stayed 3 nights in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful special place
Stayed 1 night in May 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is a true five star hotel. It is excellent, we had a very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful classic stay. Nothing modern. The beach was fantastic. Very nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel 5*****

Best place to stay in the Portofino Coast, great service, great views , great food, absolutely a 5++ star
Stayed 1 night in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Everett J Giliam

Liked: Cleanliness, amenities, property conditions & facilities
amazing location and i would definitely recommend. Great history on the property. Ask about the Cadillac in front...great story. Front desk people are amazing as well ' all
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the traditional Italian Riviera style. Staff could not have been more helpful. Food and service were excellent. Only criticism was the lack of a shuttle service to the centre of town which, given the position of the hotel on top of a hill, the high cost of local taxis and the high temperatures, made it difficult for older customers or those with mobility difficulties.
Stayed 10 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a beautiful infinity pool and hot tub overlooking the ocean.
Stayed 1 night in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season amazing place to stay. Lovely relaxing swims with views of the Italian Riviera. Lovely breakfast buffet looking out over the sea and port.
Stayed 1 night in Jan 2025

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was amazing …water access, gym , easy access to cinque Terra…. great reastaurants and no crowds in rapallo …. and play tennis no english needed ! the breakfast was the big disappointment! we stayed at all 5 stars in Rome, Florence, Asissi and rapallo… all had amazing breakfast except this hotel ….its older , but no excuse to be the best … you must look what other hotels serve …. canned fruit is not acceptable
Stayed 2 nights in Aug 2025

8/10 Good

maria

Liked: Amenities
location was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Exceptional service and very comfortable rooms
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, with a great beach club. The staff goes out of their way to ensure a perfect stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beautiful views great service great restaurants best hotel I’ve been too in Italy
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. A very beautiful location with a view. Loved our terrace view. Dinner was exceptional as well as our Martinis in the bar !
Stayed 2 nights in Feb 2025

10/10 Excellent

Judeh

Liked: Cleanliness, staff & service, property conditions & facilities
We come every year during the summer and it is a truly special place for us. The staff are all great and very warm and welcoming.
Stayed 2 nights in Aug 2024