Fasilitas properti

Ulasan untuk Americas Best Value Inn Red Bluff

2.5 out of 5
Americas Best Value Inn Red Bluff
210 S Main Street, Red Bluff, CA

Ulasan

5,6
Penilaian 10 - Sangat Bagus. 45 dari 411 ulasan" "
Penilaian 8 - Bagus. 94 dari 411 ulasan" "
Penilaian 6 - Cukup Baik. 92 dari 411 ulasan" "
Penilaian 4 - Buruk. 84 dari 411 ulasan" "
Penilaian 2 - Sangat Buruk. 96 dari 411 ulasan" "

5,8/10

Kebersihan

6,6/10

Staf & layanan

4,4/10

Fasilitas

5,2/10

Kondisi & fasilitas properti

5,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Charles

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
There is not a single thing in the like column!! The place should not even be in business
Menginap 2 malam pada bulan April 2024
Tanggapan dari Guest Relations pada tanggal 25 Apr 2024
Dear Charles,We appreciate you sharing your thoughts regarding your recent visit. It greatly saddens us to hear we were unable to meet your expectations, and that you found your visit unsatisfactory. Our front desk team is always available and happy to help with any issues that may arise, and to ensure you have an enjoyable experience. We consider all feedback an opportunity to address where we could be making improvements. Thank you for your valuable input.

2/10 Sangat Buruk

David

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Douglas, Vancouver

Disukai: Staf & layanan
Good Value for what I paid.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Anna

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We reserved a room with 3 beds, entering the room the bathroom was flooded. Went to reception, they offered to put me in a room with 2queens and wanted to charge me for another room with one bed. She then said there was another room with 3 beds but the heater/AC wasnt working. We took it and the heater did work. I think they just wanted me to pay for another room as she made comments saying that i already paid a very low price through expedia. She was upset i reserved through expedia. Never staying there again! Also there was dry blood on pillow cases, the room smelled like smoke, and the sink in bathroom was leaking.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations pada tanggal 18 Apr 2024
Dear Anna,Thank you for sharing your concerns. We strive to provide comfortable and well-maintained accommodations, and we did not meet those standards during your visit. We value your feedback and are addressing the issues you've mentioned, including the cleanliness and maintenance problems, to ensure they are not repeated. We hope to have another opportunity to demonstrate our commitment to guest satisfaction and provide you with a better experience.

2/10 Sangat Buruk

Dakota

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awful. Check in took forever. I was asked to "go look at the room" before checking in. On first glance, the property is outdated and as expected for the price. I returned to check in and said it was fine. I never signed any paperwork checking in, they could not get their machines to work and after waiting around for almost 30 minutes they said that's fine, I could go. Getting into room I used the restroom to discover the toilet doesn't flush. I attempted to lock the door and the door jam was situated in a way that prevented the dead bolt from locking. Sketch much? Big red flag. After taking off my shoes, discover the floor in the room is wet, gross. After 20 minutes it turns from an outdated room into an unclean, malfunctioning and unsafe property to stay in. I packed myself and my family up immediately and we found somewhere else to stay for the night. I did not check out with the property as I never signed anything officially to check in (should have been my first red flag) and when I contacted Expedia to refund my trip that I purchased trip protection for they did nothing! Awful, terrible.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations pada tanggal 7 Mar 2024
Dear Dakota,We value your feedback and are concerned about the issues you encountered during your stay. Ensuring a seamless check-in process and maintaining our rooms to the highest standards are priorities for us. Your insights are appreciated, we will promptly address these concerns to improve our guest experience.

2/10 Sangat Buruk

kayla

Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

David

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Got to the motel, they said i didnt have a room, even though i had a confirmation number!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Relations pada tanggal 2 Feb 2024
Dear David,Thank you for your feedback. Please know that our systems sometimes have issues syncing with third-party sites, resulting in such situations. That said, we sincerely apologize for the inconvenience, and we hope that our team was able to accommodate you in some way. We wish you well as your travels continue.

2/10 Sangat Buruk

lilliam

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I got there with my family after I already paid for the room and they did not take the expedia reservation, I had to pay again. Rooms didn't have shower towels, pillows, soap and no toilet paper. It was really bad.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Relations pada tanggal 27 Jan 2024
Dear Lilliam,We regret any confusion and inconvenience caused during your time with us. Rest assured, your feedback is vital and will be shared with the respective teams as we constantly aim to make the appropriate changes and improvements, especially regarding our service and accommodations. We encourage you to reach out to the third-party service you booked with if you have any further questions regarding billing on that end, and we hope to welcome you back in the future for a better visit.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The place is a dump . Can not recommend
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest Relations pada tanggal 12 Jan 2024
We are saddened to learn you had a poor experience with us, and we apologize for falling short of your expectations. If you have any suggestions on where we can improve, please feel free to reach out to us at your earliest convenience. Thank you for taking a moment to share your thoughts, and we wish you well.

2/10 Sangat Buruk

Tracy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terrible service and shady hotel
Menginap 1 malam pada bulan November 2023
Tanggapan dari Guest Relations pada tanggal 8 Des 2023
Dear Tracy,We are disappointed that we did not meet your expectations. Our team will ensure the high standards of hospitality we aim to deliver are provided on all occasions. If you wish to share more specific details about your stay, we would be grateful for the opportunity to use that feedback to improve. Our guests are the best part of what we do, and we will work diligently to ensure our accommodation and services are top-notch. Thank you, and we hope to hear from you.

2/10 Sangat Buruk

Amanda J

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Holes in the walls, dead cockroach in the bathroom, crack in the mirror, dirty/dusty. Felt like I couldn’t sleep under the covers. People are loud, but the only somewhat okay thing is the staff they were very nice.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Guest Relations pada tanggal 15 Nov 2023
Dear Amanda,Though we are glad you enjoyed our friendly staff, we regret that other aspects of your stay fell below your expectations. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to rectify the issues you've mentioned and give our rooms the extra attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 Sangat Buruk

Faris

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Joe

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan
Tv didn't work, but everything else was spot on.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Dean

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pool was closed. Barely functioning air conditoner. No cable/TV. Door to room barely closed and locked.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Relations pada tanggal 14 Okt 2023
Dear Dean,Thank you for leaving us a review. We are disappointed that we were not able to meet the expectations that you had for us. It is our hope that you were able to contact the front desk for any assistance and concerns during your visit. This is not usual for a stay with us. Our team is dedicated to providing the highest quality experience for our guests, and we will be sure to share your comments as feedback for improvement.

6/10 Cukup Baik

Rick

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Mark

Menginap 1 malam pada bulan September 2023

4/10 Buruk

John

Tidak Disukai: Kondisi & fasilitas properti
Hoping for a pool, it was a mess, locked up, and should be removed from the property’s description. Rooms need attention, but are clean.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Relations pada tanggal 16 Sep 2023
Dear John,We're glad you found our housekeeping efforts satisfactory. It is unfortunate, however, that you had some concerns regarding the condition of your room. Our team will conduct an evaluation and make improvements where necessary. Overall, we hope you had a pleasant trip.

4/10 Buruk

Deby

Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Dino

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will never stay there again the room smelled like cat urine; mold all over the ceiling dirty and not worth it
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Relations pada tanggal 4 Sep 2023
Dear Dino,This is not indicative of the quality experience we aim to provide our guests, and we hope that you brought these concerns to our staff's attention while still at the property. Nonetheless, we will address your concerns about cleanliness and odor in your room. All opportunities to improve will be seized, and it is feedback like yours that allows us to focus our attention on the areas that need to be improved. Thank you, and we wish you safe travels ahead.

2/10 Sangat Buruk

Sara, Fallon

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I found someone elses hair on the bathroom floor. The room is really dark. The wall are very dirty, had only 2 towels and the shower nobbs leaked a constant drip when on. The pool was so dirty my kids didnt wven want to get in it.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 30 Agu 2023
Dear Sara,Your comments are much appreciated. We apologize for any cleanliness concerns during your visit and our housekeeping team will be sure to look into your comments further. Thank you, and we hope you'll give us another chance soon.

4/10 Buruk

jeffrey

Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Daniel

Disukai: Fasilitas
Ok
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Thomas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Misty

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Zero stars
It was so bad we left. We spent the money we had on this room, it was 110° out that day we got checked into our room and the air conditioner was broken and the front of it was hanging halfway off. The fridge was broken pulled out from the wall and had a puddle of brown water in the bottom and the carpet was wet, I couldn’t get the TV to turn on and while I was trying to turn it on I felt the cable box and it was burning hot even though it wasn’t on seems very unsafe. We went to the front desk and asked if we could get a different room. We could overlook some things but not no air conditioning when it’s 110°. The lady said they’re full even though there was barely any cars in the parking lot. I had my eight-year-old son with me and I was not gonna make him stay in this hot room. I contacted Hotels.com they tried to call her and she wouldn’t answer the phone thank goodness hotels.com has such great customer service they sent me a voucher so that we can go somewhere else to get a room. I will never stay here again. I had stayed here a couple times before and it was rundown but the people were nice and It was affordable. But after this time, never again.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Guest Relations pada tanggal 10 Jul 2023
Dear Misty,We regret that this visit did not meet your previous expectations. Please know that we will address each of your concerns, especially with our level of hospitality at the front desk. This is not the lasting impression we want you to have. Should your travels bring you back this way, we hope you will consider staying with us again. We would be grateful for the opportunity to exceed your expectations.

2/10 Sangat Buruk

Romeelynn

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Peg

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Luis

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not good attention by clerk Garbage all over outside Door not secure
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jean

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient, quiet and well maintained, and a short drive to the beautiful Victorian historic district in Red Bluff.
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

luogeng

Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

Kyoko

Menginap 2 malam pada bulan Mei 2023

2/10 Sangat Buruk

sean

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Never again
Drove all evening 4:30-5 hours just to get there and someone in corporate canceled my reservation so spent an extra 1/2 hour fighting that, got to the room and was completely disappointed stunk like old sweat and cigarettes, AC didn’t work woke at 3:00 am and left.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Guest Relations pada tanggal 26 Mei 2023
Dear Sean,Thank you for taking the time to share your feedback. We are disappointed to know that we were unable to meet your expectations. We apologize for the inconvenience you faced during your stay. Your concerns are important to us, and we will be sharing your comments with our team so we can further improve our rooms and service. Thank you for choosing to stay with us. We hope that you will return in the future so we can exceed your expectations.

2/10 Sangat Buruk

Krystian Wojnar

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Filthy, that’s how I would describe it. I don’t ask a lot when I stop by at a motel but, at least I want to be able to sleep without thinking I al going to be eaten alive by some bugs. They were all over the room and even in bed. Room smelled like cigarettes. I slept there because it was late and I was so tired but as soon as I woke up I left from that disgusting place. The owners seemed nice but this is not an excuse to have a place in this conditions.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Guest Relations pada tanggal 26 Mei 2023
Dear Krystian,It is disheartening to know that we did not meet your expectations. The comfort of our guests is very important to us. We take your concerns very seriously and will bring the matters up to housekeeping. Thank you for taking the time to review us and choosing to stay with us during your visit.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very Poor
There was no COLD water in the room … only hot water came out of both sink and shower. Room was not cleaned very well. A stained towel was in the bathroom. The clerk was not responsive.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari General Manager pada tanggal 17 Mei 2023
What you have described is not indicative of the quality stay our guests have come to expect from us, and for that, we apologize. We hope you will allow us to host you again to show you our true dedication to hospitality and overall stellar experience. Thank you, and safe travels.

6/10 Cukup Baik

Liem

Ok
Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

omar

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nothing
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari General Manager pada tanggal 28 Feb 2023
Dear Omar,We're sorry to hear that you didn't enjoy your experience with us. Please do not hesitate to let us know what more we could have done to have improved your visit. Thank you, and we hope to see you again soon.

10/10 Sangat Bagus

Scuba

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Very helpful and friendly s Front desk staff.
Menginap 3 malam pada bulan Januari 2023

2/10 Sangat Buruk

dan

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Mike

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was the filthiest motel i have ever seen i was a an interstate heavy hauler and stayed in motels 300 days a year for30 yrs and never seen the like. There is lice moving under the painted bathroom vanity.i could go on but i sure you get the gist. Americas Best franchise should be ashamed.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Guest Relations pada tanggal 10 Okt 2022
Dear Mike,Your experience is upsetting to read about, as we work hard to provide clean and comfortable lodging for our guests. Nonetheless, we value your feedback and every opportunity given to improve. We wish you all the best as your journey continues.

4/10 Buruk

Jose R

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Pues la habitación no era lo que reserve pues solo tenía dos camas matrimoniales y un sofá y yo reservé 3 camas matrimoniales y la habitación tenía varias partes en mal estado cortinas rotas y camas la verdad no fue una buena experiencia además se percibía un olor desagradable en la parte de atras
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Guest Relations pada tanggal 21 Agu 2022
Dear Jose,We're so sorry to hear that you didn't have a great time with us and we apologize for any disappointment in the accommodations received. Please know that when booking via a third-party site, specific room requests are subject to availability. Despite this, we hope you'll consider coming back to stay with us again later down the road.

10/10 Sangat Bagus

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Kristy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fun weekend away
Was a good stay for the money. Pool was nice, AC worked great, ice machine seemed clean and functioning, good assortment of tv channels, fridge/freezer worked, and management was friendly. A couple negatives but nothing that would keep me from returning. Shower hot water leaked which made me have to clean up water mess after showers. Not enough towels for the weekend to shower and swim.
Menginap 2 malam pada bulan Juli 2022

8/10 Bagus

Deadra

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A comfy place to stay.
I enjoyed my stay and the staff was very friendly and accomodating. I'd recently stayed at motel 6 a few times here in town, and it was noisy and drab with small rooms. America's best value inn in Red Bluff was roomy and far more homey. While the hotel is starting to show its age, I like the nostalgia in the original metal work and the grass and bbq areas around the pool. Decently priced, i really enjoyed my stay here.
Menginap 4 malam pada bulan Juli 2022

8/10 Bagus

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We knew we'd be having a very late arrival (1am). The guy working the front desk wasted absolutely no time getting us checked in. We were in our room within 10 minutes of arriving at the property. This was fantastic service, as so many places will make you wait and take their time even late at night.
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Judy

Menginap 3 malam pada bulan Mei 2022

2/10 Sangat Buruk

Melisa

Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2022

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good bargain hotel for 1-night stay
Good for a one night stay. Only problem was people BBQ'd late into the night. Not sure if they actually were staying there.
Menginap 1 malam pada bulan Mei 2022

4/10 Buruk

Jesus

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Smoking smile so strong
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari General Manager pada tanggal 13 Jun 2022
Dear Jesus, The account from your recent stay has been helpful to us. It is our top priority to provide all the comforts of home for our guests, and it saddens us greatly that you felt dissatisfied during your visit. Our housekeeping team has been made aware of your concerns regarding odor so that they can address this promptly. We ask that you give us another chance to change your perceptions with a stay that is nothing short of stellar.