Search Hotels Near Regal Southpark Mall, Richmond

"Rooms were clean. Staff was pretty decent unaware of certain things that’s happening on their property like the parking handicap especially not knowing certain criteria of charging people’s card on multiple occasions. Staff needs a lot of training. Moving forward to stay was nice. The rooms are comfortable safe place for family, but surrounded up the staff needs to be a little more attentive to the people that are parking where their parking and their guest that’s there."

"The place is brand new and clean."

"le petit déjeuner était correct mais il manquait des items dans les plats chauds."

"Beautiful property, with an amazing, friendly, helpful staff."

"Overnight stay was good"

"We were on the first floor, very noisy from the outside and distracting."

"The third floor smells like urine, broken light on bed ,when there where pubes on the shampoo bottles I requested someone clean it or a new room - I was told no one was working but them so they can’t come clean it - so got a new room fifth floor - smelled a lot better - trundle bed mattress was dirty and socks under bed couch - if air was set to 72 a musty smell was as in the room but still better then the 3rd floor smells - went to use the pool and water was all mucky and smelled like dead fish so could not use that at all - I did not get to experience some of the good part that other may have because after the overnight staff member was rude I didn’t bother asking anyone else what the heck was up with the pool and the smell and the musty air "

"Clean room except for the sofa mattress, was dirty. The bananas for breakfast were green ( no edible) other than that ok."

"The sink was clogged and the iron was missing in the room. It was a pet room that smelled like a dirty pet the whole time. The staff was the greatest!"