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Reviews of Reidsville Inn & Suites

3 out of 5
Reidsville Inn & Suites
2100 Barnes St., Reidsville, NC

Reviews

6.8
Rating 10 - Excellent. 67 out of 264 reviews" "
Rating 8 - Good. 75 out of 264 reviews" "
Rating 6 - Okay. 48 out of 264 reviews" "
Rating 4 - Poor. 34 out of 264 reviews" "
Rating 2 - Terrible. 40 out of 264 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Tanitsha

Business traveller
Everything was clean
Stayed 1 night in May 2024

2/10 Terrible

Clarissa

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Stephone

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in May 2024

6/10 Okay

Thomas

good location and away from the truck stop
Stayed 1 night in Apr 2024

4/10 Poor

David, Greenwich

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initial room assigned had not been cleaned. Beds unmade, bags of garbage on dresser. We were immediately assigned a different room, which was OK. Clean and relatively comfortable, but not great. No wifi. Although room was clean, outside areas not so much. Stairs and hallways were filthy. Most concerning were some of the other residents. While for us, this was only an overnight on a long road trip, it was obvious many rooms are occupied by long term residents. Some seemed a bit sketchy. We were concerned about having our car and belongings parked there, but we had no issues. But we were glad to leave. Would not stay here again. I cannot imagine how this property is well reviewed on Expedia.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

Sean

Travelled with partner
Disliked: Cleanliness
Nothing
Stayed 3 nights in Apr 2024

8/10 Good

John, charlotte

Business traveller
Liked: Property conditions & facilities
The room was clean, the bed was comfortable, the area was quiet, and the staff members were accommodating. The only issue was the wifi kept cutting out the night I was there, so I wasn't able to fully get my work done. Solid place.
Stayed 1 night in Apr 2024

6/10 Okay

Tim

Liked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

FRANK

Disliked: Staff & service, property conditions & facilities
had to change room two times tv did not work the place is under construction by the three stooges.
Stayed 2 nights in Apr 2024

2/10 Terrible

Susie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no heat went to the office 3 times to complain they finally switched our room. We had roaches the bathroom door handle fell off. The desk clerk said to call but the phone in room was not connected worst place i ever been. Also waited for blanket that never came.DO NOT STAY HERE!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Quite comfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 2 nights in Feb 2024

10/10 Excellent

p

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Clarissa

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Susan

Stayed 1 night in Nov 2023

4/10 Poor

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
When i booked it said 69.00 for 1 night i was charged 80. When i got to my room the shower was clogged and was half filled with dirty water i went donw to tell thr desk and then had to wait over an hour for them to come fix it. It was after 10pm, there were tampon wrapers in the trash and clumps of hair on the floor. the room was a non smoking due to major asthma issues and it reaked of smoke. Messing with my breathing even more
Stayed 1 night in Nov 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service
Had a little trouble getting the right key card, microwave worked when it wanted to and no anti slip mat or treads to keep from falling in tub. Other than that, not too bad a stay. Room was clean as well as linens. Person at front desk was friendly enough. Fairly quiet for a motel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Lelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse experience ever
well they don't care about there customers or their cleanliness of their rooms it looks like the sheets haven't been changed in months I did not stay and will not ever go back if they are the last availability around I'd rather sleep in my vehicle much cleaner
Stayed 1 night in Nov 2023

6/10 Okay

Jayme

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Office staff is always pleasant and happy to help if your key doesn't work or something goes wrong with the reservation. Housekeeping leaves a lot to be desired when drains are clogged with hair, the bathroom floor and tub are covered in hair from the last occupant, there's trash from the last occupants on the floor, ashes on the TV stand/toilet seat/sink, and the band they put around the toilet seat says "sanitized" but is stuck to the seat with dried urine. You get what you pay for with hotels but 90 bucks was way overpriced for such conditions.
Stayed 1 night in Nov 2023

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Clerks were way too new
When I checked in the representative was brand new. I then met another clerk… Who gave me an attitude! The room they gave me the heater crapped out immediately. So moving to another room ended up being all the way on the other side of the hotel And upstairs I am disabled, and had to carry all of my luggage up three flights that are uneven as well. The new night clerk was extremely nice and very supportive and helpful. But she had only been working there for three days as well. The room that I was given upstairs in the back of the hotel was horrible! It reeked of cigarettes, most likely because the rooms below were smoking rooms. The bed was extremely uncomfortable and the shower/bath tub was so old and the showerhead was so wide and light that I could not take a shower.
Stayed 1 night in Oct 2023

10/10 Excellent

STEPHEN, Mount Olive

Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Roaches, a definite turn off, left a day early because of that
Stayed 2 nights in Oct 2023

2/10 Terrible

Anne

Disliked: Property conditions & facilities
not recommended
TV did not work lamp did not work cockroaches bed was not king sized, as requested breakfast was sparse barbed wire around the hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed in worse, sadly
Service was great, pleasant and very accommodating. However, the bathroom had hair all over the floor, the tub was quite scary, and there were roaches. We didn’t unpack anything in fear of leaving with a few extra travelers.
Stayed 1 night in Sep 2023
Response from PK on 14 Sep 2023
Thank you for your reviewed apologize that our service did not satisfy your expectations

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the rooms are immaculate. It was one of the best rooms I stayed in
Stayed 1 night in Sep 2023
Response from PK on 13 Sep 2023
We’re so happy to hear from you! Thank you for your valuable feedback.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold.
Stayed 3 nights in Sep 2023

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not worth the money
The toilet didn’t flush. There was something slick on the bathroom floor. There needs to be more or bigger pillows on the bed. We only had two flat pillows on a king size bed. Was totally disappointed in the room for the amount of money we paid.
Stayed 1 night in Sep 2023
Response from PK on 13 Sep 2023
Thank you for your reviewed apologize that our service did not satisfy your expectations

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fairly average, had a slight smokey smell to it, but not overly harsh like some other hotels. I was overall happy with my stay as it was a very last minute booking because of unforeseen circumstances with a certain festival. The staff was very helpful and got me into my room and checked out super quick.
Stayed 2 nights in Sep 2023
Response from PK on 13 Sep 2023
Thank you so much for your rating.

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was a pretty decent place. I was worried based on other reviews but I had none of the issues that others have had.
Stayed 5 nights in Sep 2023
Response from PK on 13 Sep 2023
Thank you so much for your positive rating.

8/10 Good

Jason

Liked: Staff & service
Decent place
Stayed 2 nights in Sep 2023
Response from PK on 10 Sep 2023
Thank you so much for your positive rating.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from PK on 4 Sep 2023
Thank you so much for taking the time to leave us feedback

2/10 Terrible

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. The floors and bathroom were disgusting. If it hadn’t been so late I would have left and found another place to stay!
Stayed 1 night in Aug 2023

2/10 Terrible

Wei, Lakeland

Business traveller
Disliked: Staff & service, property conditions & facilities
Phone broken, obviously leftover from certain Holiday Inn. TV remote missing front piece infrared. Pool is obviously missing, replaced by an ugly garden. No tissue in room. Manager said they never provided tissue box. No elevator. Chair is very old. Just wonder how they got three star status. This hotel is worse than many local two star hotels
Stayed 1 night in Jul 2023

10/10 Excellent

Virginia

Stayed 1 night in Jun 2023

2/10 Terrible

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel stay I've ever had in my life. I got bitten by bed bugs, there were noises coming from the walls, the remote didn't work, a bunch of sketchy people gilling out back. On top of all that the managers gave me the run around on getting one night of my room comped saying to talk to this guy or talk to that guy or we will call you back and wasted even more of my time. They even tried to tell me that the welts all over me were some other bugs, not bed bugs, like that mattered. I'd rather sleep in my car than go back there.

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

4/10 Poor

Venay

Travelled with family and small children, Business traveller
The room was clean but had roaches crawling around every where couldn't leave my clothes or snacks in the room l had to leave in the car roaches was also crawling in the tub. Place would be acceptable if not for that. linens was clean and white. I did advise staff of the problem. For that reason l wouldn't stay there again.
Stayed 2 nights in May 2023
Response from PK on 31 May 2023
Thank you for your review.We apologize that our service did not satisfy your expectations

4/10 Poor

Monique

Stayed 2 nights in May 2023

10/10 Excellent

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here...
The room smelled of mildew and cheap perfume... there were no trash cans in the room...and would not advise walking on the floor without some sort of footwear.and the breakfast was toast or bagles with coffee that looked like it been ran through multiple times... and milk.
Stayed 1 night in May 2023
Response from Pk on 26 May 2023
Thank you for your reviewWe would like the opportunity to investigate your feedback further.

10/10 Excellent

Stacie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t sure what to expect when I booked my first night here. I just needed an inexpensive room to get a few hours of sleep. I was surprised at how spacious the rooms were and had zero issues with noise from other hotel guests. I had the option (employer paying) to move to another nearby much more expensive hotel for the remaining five nights I needed a room to stay in. I opted to remain at Reidsville Inn and Suites instead. Location is fantastic, easy access to the highway. Hosts have been extremely accommodating as I’ve had to extend my stay last minute. Value, comfy, and good location are pluses.
Stayed 1 night in Apr 2023
Response from PK on 3 May 2023
We’re so happy to hear from you! Thank you for your valuable feedback.

10/10 Excellent

Niaz

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent services for the money. Room was clean enough. The staffs are friendly too. Overall, nicest stay for the cost.
Stayed 1 night in Apr 2023
Response from Pk on 30 Apr 2023
Thank you Sir

10/10 Excellent

Kifayat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.
Stayed 1 night in Apr 2023
Response from Pk on 26 Apr 2023
Thank you Kifayat for your positive feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Pk on 10 Jun 2023
Thank you

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities
Non-Smoking Room smelled like cigarettes
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Not great
The hotel room was clean. I didnt feel real safe with the condition of door. Quite flimsy compared to other hotels. Glad I sleep during the day because night would have been rough. Garbage was piled quite high near dumpsters. I would not stay here again.
Stayed 2 nights in Apr 2023
Response from PK on 18 Apr 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2023
Response from Pk on 10 Jun 2023
Thanks for your stay and positive reviews