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Ulasan untuk Aloft by Marriott Reno-Tahoe International Airport

3 out of 5
Aloft by Marriott Reno-Tahoe International Airport
2015 TERMINAL WAY, Reno, NV

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 496 dari 745 ulasan" "
Penilaian 8 - Bagus. 141 dari 745 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 745 ulasan" "
Penilaian 4 - Buruk. 30 dari 745 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 745 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

celia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was great!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel staff pada tanggal 8 Mei 2024
Thank you for your feedback

10/10 Sangat Bagus

Joan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved being so close to the airport and the gym has what I need and coffee and tea always avsilable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel staff pada tanggal 6 Mei 2024
We appreciate your feedback

8/10 Bagus

Terri, Minden

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Our room was very noisy - there was a huge gap between the bottom of the door and the floor. We heard everyone getting ice/vending and using the stairs all night long.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel staff pada tanggal 8 Mei 2024
Thank you so much for your feedback

10/10 Sangat Bagus

Juan, Fallon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Todo esta excelente en el hotel excepto que hay algunas manchas profundasen la alfombra en algunas partes del pasillo que le dan mala imagen al hotel. Pero si eso no lo hubiéramos visto estaría excelente.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel staff pada tanggal 5 Mei 2024
We truly appreciate your feedback

6/10 Cukup Baik

Douglas

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The smoke detector made a loud clicking noise all night
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Staff pada tanggal 27 Apr 2024
Thank you so much for your feedback. we will be looking into it

8/10 Bagus

Brent

Disukai: Kebersihan
Tidak Disukai: Fasilitas
Hotel is clean, but basic, no breakfast, and you’ll need a car to go anywhere.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Morvin pada tanggal 19 Apr 2024
Dear Brent , The hotel has a breakfast menu available in refuel from 6am - 10amAlot of options available on UberEats and door dash as well. We have a shuttle than can drop you in 3 mile radius Kindly let us know if you need anything

10/10 Sangat Bagus

Scotty

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Staff pada tanggal 19 Apr 2024
Thank you so much for your feedback

4/10 Buruk

Sean

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Staff pada tanggal 8 Mei 2024
Thank you so much for your feedback. Can we kindly get some more details

10/10 Sangat Bagus

Marci

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property. Easy and clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel staff pada tanggal 19 Apr 2024
We truly appreciate your feedback

8/10 Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel staff pada tanggal 19 Apr 2024
Thank you

8/10 Bagus

diana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice new place convenient to the airport. Room was comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Morvin pada tanggal 19 Apr 2024
Thank you so much for your feedback

10/10 Sangat Bagus

Mollie

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel staff pada tanggal 5 Mei 2024
Thank you for your feedback

8/10 Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
hipster but a smell in lobby. bathroom issue?
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Staff pada tanggal 12 Apr 2024
Dear Guest, Thank you so much for your feedback. We will definitely check this.

10/10 Sangat Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was close to the airport. It was quiet and clean. Our room faced the runway and you could watch the planes taking off while lying in bed.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jose pada tanggal 8 Apr 2024
Thank you for sharing positive feedback about your recent stay with us. We hope to see you again next time you are in the Reno/Sparks area.

10/10 Sangat Bagus

Staci

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Aloft is one of my favorite hotels! Staff is super nice and the rooms are cute! Always clean. I look for these wherever I travel to!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jose pada tanggal 6 Apr 2024
Thank you for sharing your feedback. We hope to see you next time you come to Reno/Sparks.

10/10 Sangat Bagus

Michelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Located directly across the street from the Reno airport - perfect when your flight leaves at 5:40 am the next day!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jose pada tanggal 6 Apr 2024
Thank you for your feedback. We truly appreciate your time.We hope to see you next time you are in the Reno/Sparks area.

10/10 Sangat Bagus

Maria G

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

10/10 Sangat Bagus

Michael, Fairbanks

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very conveniently located next to RNO without the noise.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

4/10 Buruk

Bryan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Was not informed on the master switch light switch in the room. No bathroom or toilet area lights switches work unless the master light switch was on. Bathroom and toilet area are dark not acceptable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

8/10 Bagus

Ciarra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location to airport late arrivals. Pleasant staff. Random throw rugs make luggage wheels tough at times.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

8/10 Bagus

ted

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Close to the airport for a quick check in after a long flight
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

10/10 Sangat Bagus

Heather

Disukai: Kebersihan
It was clean and workers were friendly.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

4/10 Buruk

sola

Disukai: Kebersihan, kondisi & fasilitas properti
It's very unusual you can't order breakfast room service via phone. Have to go downstairs. Also no freebreakfast for all.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 4 Mar 2024
Hello Sola, thank you for your review.

10/10 Sangat Bagus

Katy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was so pleased with my stay! It felt clean and updated.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 1 Mar 2024
Hello Katy, thank you very much for your review! We appreciate the feedback and are so glad you enjoyed your stay at the Aloft Marriott Reno-Tahoe International Airport Hotel. See you again soon!

2/10 Sangat Buruk

steven

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Training goes a long way
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 26 Feb 2024
Hello Steven, we are sorry to hear that your stay wasn't exceptional. We will ensure that our staff is aware of your review. Please give us another try when you are in the Reno area.

8/10 Bagus

melinda, south lake tahoe

Bepergian bersama teman
Need better towels and pillows.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 16 Feb 2024
Thank you for your comments Melinda. We look forward to seeing you back at the Aloft by Marriott!

8/10 Bagus

jason, san antonio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place outside airport.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 16 Feb 2024
Thank you Jason! We look forward to seeing you next time at the Aloft by Marriott!

10/10 Sangat Bagus

Alice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel
This was an unexpected perfect little stay over for us. The customer service was excellent and the rooms were nice and clean. There is no continental breakfast but a nice restaurant. It turned out to be a perfect stay for us
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 16 Feb 2024
Thank you, Alice, for letting us know that you had a great stay! See you next time at the Aloft by Marriott!

10/10 Sangat Bagus

James

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quiet comfortable rooms located close to airport.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 9 Feb 2024
Hello James, thank you for your positive review! We look forward to seeing you again at the Aloft by Marriott Reno-Tahoe International Airport Hotel!

10/10 Sangat Bagus

Donna

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 9 Feb 2024
Thank you, Donna! We look forward to seeing you soon!

10/10 Sangat Bagus

Whitney

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 6 Feb 2024
Hello Whitney, thank you very much for the perfect score! We look forward to seeing you the next time you are in Reno.

10/10 Sangat Bagus

Justine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Great hotel right next to the airport. Clean and nice facilities. Would recommend
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 5 Feb 2024
Hello Justine,Thank you for your positive review. We look forward to seeing you the next time you are in the Reno area!

10/10 Sangat Bagus

jason, san antonio

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Right outside the airport
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 5 Feb 2024
Thank you, Jason, for your positive review! We will see you next time!

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 5 Feb 2024
Thank you, John, for the positive review. We will see you next time!

10/10 Sangat Bagus

Brian, Roswell

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

10/10 Sangat Bagus

Twila

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Morvin pada tanggal 30 Mar 2024
Thank you so much for your feedback. We truly appreciate your business

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We enjoyed our brief stay at the hotel. The staff were all incredibly friendly. We appreciated the fact that they were dog friendly!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 26 Jan 2024
Hello! Thank you for the positive review! We are so excited that you enjoyed your stay at the Aloft Marriott Reno-Tahoe Int'l Airport Hotel. We look forward to see you soon!

10/10 Sangat Bagus

Ai

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 16 Feb 2024
Thank you Ai for the "5"! We look forward to seeing you the next time you are in the Reno area!

10/10 Sangat Bagus

Sonya

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 1 Feb 2024
Hello Sonya, Thank you for your score of 5! We appreciate your feedback and look forward to seeing you soon!

10/10 Sangat Bagus

Morced

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 1 Feb 2024
Hello Morced, Thank you for your score of 5! We appreciate your feedback and look forward to seeing you soon!

6/10 Cukup Baik

maggie

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
When we arrived, our room was dusty and the cushions stained and the toilet was not flushed. No bottles of water in the room. they moved us to another room very far away from the elevator. thats it.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Hello Maggie, Thank you for voicing your concerns. Please know that at the Aloft Marriott Hotel, your comfort is our priority. We would like to apologize for not exceeding your expectations. We will be using your feedback to implement improvements to ensure a better experience in the future.

6/10 Cukup Baik

Kimberly

Disukai: Kebersihan, kenyamanan kamar
Nice room, fee for parking
Very nice room but was very surprised to be charged for parking at box hotel of this style. Was not notified that I would be charged for parking. Also heads up there is no door to close for privacy for shower! Would avoid if traveling with your kids, friends or others you don't wanna be naked in front of :)
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Thank you for voicing your concerns about the Aloft Marriott Hotel's unique design. Recently, we have installed privacy curtains in all of our Double Queen Rooms! We look forward to seeing you on your next trip to Reno!

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Decent airport stay
Needed a place to stay after late night flight. V close to the airport. Charge for parking seemed a bit ridiculous. Rooms were nice, updated showers. No hand soaps provided (I'm guessing this was a mistake) so had to use the shower soaps.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Hello Robert, Thank you for voicing your concerns. Please know that at the Aloft Marriott Hotel, your comfort is our priority. We would like to apologize for not exceeding your expectations. We will be using your feedback to implement improvements to ensure a better experience in the future.

10/10 Sangat Bagus

Siyao

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Thank you for your score,Siyao. We hope to see you back at the Aloft Marriott Reno-Tahoe Int'l Airport Hotel in the future!

10/10 Sangat Bagus

Clint

Disukai: Kondisi & fasilitas properti
Great hotel
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Thank you for the "5", Clint. We hope to see you back at the Aloft Marriott Reno-Tahoe Int'l Airport Hotel in the future!

2/10 Sangat Buruk

Michael

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 26 Jan 2024
Hello Michael,We are sorry that we did not exceed your expectations. Your satisfaction is our priority. We will use your score to continue to improve and ensure a better experience in the future.

10/10 Sangat Bagus

Leslee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Thank you for the "10", Leslee. We hope to see you back at the Aloft Marriott Reno-Tahoe Int'l Airport Hotel in the future!

6/10 Cukup Baik

Joana

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Hello Joana,Thank you for staying with us!

8/10 Bagus

Richard

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Hello Richard,Thank you for staying with us. We love having space for our guests to be able to relax and enjoy their stays. We hope to have you stay with us again in the future.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stylish lodging near everything
Comfortable stylish lodging near everything
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 24 Jan 2024
Thank you for the "10", James. We hope to see you back at the Aloft Marriott Reno-Tahoe Int'l Airport Hotel in the future!