"I rarely leave negative reviews, but this stay was extremely disappointing.
We arrived around 10 p.m. after a long day of traveling. When I asked about the hotel's laundry facilities, I was informed that they were out of order. The front desk employee did mention that there was a laundromat two minutes away, but it had closed at 8 p.m., making it unavailable by the time we arrived. Since the hotel advertises laundry facilities, it would have been helpful to know beforehand that they were not operational.
The room itself was in poor condition. There were dark stains throughout the carpet, strange tar-like marks on the walls, and large spider webs hanging above the beds. The room was also incredibly small, with barely any space between the two beds, both of which were pushed directly against the walls.
Had it not been so late and had we not already paid, we would have found another hotel. After a full day of driving, we were simply too exhausted to leave and continue searching for accommodations.
The only positive was that the staff member at check-in was polite. Unfortunately, the condition of the room and the unavailable amenities made this one of the least enjoyable hotel stays we've experienced. I would not choose to stay here again."
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