6/10 Cukup Baik
shiau ling
Bepergian bersama keluarga
15 Jan 2026
Disukai: Kebersihan
Our first check-in was quite stressful. We arrived around 3:00 pm but couldn’t get into the hotel because there was no reception and we never received check-in instructions. Luckily, someone who was inside helped us open the door and called the hotel for assistance.
The room itself was nice and clean. However, for travelers without a car, be aware that the hotel is a long walk from most major sightseeing areas.
Breakfast was another issue. We were not given a breakfast voucher, and the next morning there was no breakfast set up in the breakfast room. We went up and down several times trying to figure out what was happening. Around 7:40 am, we finally saw a staff member who informed us that breakfast was served at a different location. We had to rush, as our tour started at 8:30 am.
The room was comfortable, but the toilet was not well connected to the wall so everytime you sat down on it, the whole thing would move and would make a loud clanking sound once you got off.
During our second check in, we still had not received check in information and there was nobody there to assist us so it was a hassle to get our luggage that we had stored as well as get the key to our room. They had originally placed us in a very small room but was able to change us to a different room after request.
Overall, the lack of clear communication regarding check-in and breakfast made the experience frustrating
shiau ling
Menginap 1 malam pada bulan Januari 2026
