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"Yes the hotel may be a little worse for wear but it is very clean. The best feature by far is the friendly staff. So helpful. Same in the city, so friendly. Literally 5 minute walk from the train station to reception. "

" Staff can't do enough for you. Called midnight for somesnd they were very quick. Lovely variety for breakfast & a la carte Rooms amazing space underpriced we feel Thank you "

"Super clean hotel and room- excellent bed! Very comfortable- early check in ( though 3pm is late for standard). Plenty of hot water - tea and biscuits in room! Plenty of space to sit and do work in the room also"

"Check in and out was fine. Breakfast was plentiful. Very central hotel and next door to the car park. Have stayed here a few times. Still a great hotel. "

"The service levels in this hotel are so good! Everyone goes out their way for you. "

"The room was in the roof space - good overall but only two tiny windows and a skylight. Staff are excellent and very welcoming. Restaurant manager is super hospitable! Cooked breakfast was good but a little overcooked Excellent location right next to Lime St station and 10 mins from loads of restaurant choices"

"Really nice place to stay , close to everything, shops and tourist attractions. Summer was an absolute pleasure, always welcoming at dinner time. Beds were very comfortable also . 10 out of 10 : hight recommended hotel "

"Lorraine was brilliant, she gave us a lift into town in her own car when we were let down by taxis"

"Amazing stay and the best where huge and right in the city centre "