"Unfortunately, our experience did not match the photos or descriptions shown on the website. The room we were assigned looked significantly different from the online images and appeared to be in poor condition.
Upon arrival, we found several cleanliness and maintenance issues, including what appeared to be pet waste embedded in the carpet (partially hidden by a chair), pet urine stains along the baseboards, and what appeared to be blood on a shelf in the bathroom. The bathroom trim was deteriorating and crumbling away from the wall, and many of the doors and trim throughout the room were covered in scuff marks and stains. There was also a strong, unpleasant odor in the room.
We requested a room change, but were told that no other rooms were available.
Throughout the night, the refrigerator cycled on and off loudly, making it difficult to sleep. In addition, neighboring guests were extremely noisy and appeared to be partying until well after 2:00 a.m.
Overall, we were very disappointed with the condition of the room and the quality of our stay. Based on our experience, I would not recommend this property."
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