Verified
10/10 Excellent
Gregory
15 Feb 2026
Liked: Cleanliness, staff & service, amenities
Gregory
Stayed 2 nights in Feb 2026
Best Western Premier Richmond City Gateway
3.0 star property
Airport-adjacent comfort awaits at this welcoming hotel where travelers can enjoy American cuisine on-site and relax by a seasonal outdoor pool with loungers
Choose dates to view prices
Photo gallery for Best Western Premier Richmond City Gateway
Best Western Premier Richmond City Gateway is minutes from the airport, offering convenience and comfort. Enjoy American cuisine at The Victor Bar & Grill, swim in the seasonal outdoor pool, or work out in the gym. Free in-room WiFi and helpful staff complete the experience.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
The current price is Rp2.012.448
Rp2.012.448
Rp2.340.075 total
includes taxes & fees
2 Jun - 3 Jun
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Policies
Check-in
Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 29 August to 30 May:
- Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
- Bar/lounge
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 50 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from 25 May to 07 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Best Western Premier Richmond City Gateway have a pool?
Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from August 29 until May 30.
How much does it cost to stay at Best Western Premier Richmond City Gateway?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on 2 Jun 2026 start from Rp2.012.448, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Premier Richmond City Gateway pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Premier Richmond City Gateway?
Self-parking and extended parking are free at this property.
What time is check-in at Best Western Premier Richmond City Gateway?
Check-in start time: 3 PM; check-in end time: 2 AM.
What time is check-out at Best Western Premier Richmond City Gateway?
Checkout is at 11 AM.
Where is Best Western Premier Richmond City Gateway located?
Situated near the airport, this hotel is within 9 mi (15 km) of The National, Virginia Commonwealth University and Allianz Amphitheater at Riverfront. Greater Richmond Convention Center and Altria Theater are also within 9 mi (15 km).
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 478 out of 1002 reviews
10 - Excellent
478
Rating 8 - Good. 229 out of 1002 reviews
8 - Good
229
Rating 6 - Okay. 133 out of 1002 reviews
6 - Okay
133
Rating 4 - Poor. 75 out of 1002 reviews
4 - Poor
75
Rating 2 - Terrible. 87 out of 1002 reviews
2 - Terrible
87
Reviews
Verified
10/10 Excellent
Benjamin
1 Feb 2026
Liked: Cleanliness, staff & service, amenities
Great location and clean
Benjamin
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
June
12 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and knowledgeable staff. Room was very clean and comfortable. Will definitely stay here next time I’m in Richmond!
June
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Derrick
28 Feb 2026
Liked: Cleanliness, property conditions & facilities
Very clean and comfortable
Derrick
Stayed 1 night in Feb 2026
Verified
8/10 Good
Florence
27 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
very clean, quiet
Florence
Stayed 1 night in Feb 2026
Verified
8/10 Good
Devan
19 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with another set of patrons but the staff took care of it promptly. They were great.
Devan
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Thelma
10 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, variety of breakfast options.
Thelma
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Jay
29 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice place to stay. Staff and facilities were greqt
Jay
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Danielle
6 Jan 2026
Liked: Cleanliness, staff & service, amenities
The staff is very helpful and accommodating. The hotel was quiet and conviently located. I would stay there again.
Danielle
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kathleen
4 Feb 2026
Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was super comfy. Easy access to I95. Attached restaurant was so convenient.
Kathleen
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Aisha
1 Dec 2025
Liked: Cleanliness, property conditions & facilities
Room was clean, staff was pleasant and the breakfast was good.
Aisha
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Annie
15 Dec 2025
Liked: Cleanliness, staff & service, amenities
The cleanest and the staff love it all
Annie
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Ruth
6 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quick check in, clean and spacious room
Ruth
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Wendy
2 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean rooms & friendly staff.
Wendy
Stayed 1 night in Nov 2025
Verified
8/10 Good
Larry
11 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly
Larry
Stayed 1 night in Feb 2026
Verified
8/10 Good
Pramit
22 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice.
Pramit
Stayed 1 night in Dec 2025
Verified
8/10 Good
Kiantai
12 Dec 2025
Liked: Cleanliness, staff & service, amenities
nice, comfortable place
Kiantai
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Ryan
4 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms.
Ryan
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
William
6 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was just what I needed after two days of driving. Very comfy.
William
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Byeol
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
clean and comfy room, good amenities, great customer service by staffs, convenient and quiet location
Byeol
Stayed 2 nights in Nov 2025
Verified
6/10 Okay
John
8 Mar 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were great and very nice. However the overall cleanliness of the property was less than desirable. Unfortunately found what appeared to be a cockroach in the room and overall the hotel definitely could use some updating. But overall price was reasonable and the outside of the two issues I mentioned the rest of the stay was good.
John
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
BOB
1 Dec 2025
Liked: Cleanliness, property conditions & facilities
Room very comfortable and clean. Staff very friendly and helpful.
BOB
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Lori
2 Jan 2026
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable bed. Staff nice. Restaurant was ok. No real other food options in close proximity.
Lori
Stayed 1 night in Dec 2025
Verified
8/10 Good
Camesha
24 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice.
Camesha
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Billie
14 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Convenient location
Billie
Stayed 1 night in Dec 2025