Brankas, tirai kedap cahaya, dan Wi-Fi gratis
Cek ketersediaan

Ulasan untuk Express Airport Inn

2 out of 5
Express Airport Inn
5700 Williamsburg Rd, Sandston, VA

Ulasan

5,2
Penilaian 10 - Sangat Bagus. 17 dari 206 ulasan" "
Penilaian 8 - Bagus. 35 dari 206 ulasan" "
Penilaian 6 - Cukup Baik. 47 dari 206 ulasan" "
Penilaian 4 - Buruk. 43 dari 206 ulasan" "
Penilaian 2 - Sangat Buruk. 64 dari 206 ulasan" "

5,2/10

Kebersihan

6,2/10

Staf & layanan

3,4/10

Fasilitas

4,6/10

Kondisi & fasilitas properti

4,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Gary

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ceiling falling in the bathroom
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

N A

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Long hike to any ground floor room facing away from the street. Imagine my frustration after finally getting into the room to find the fire alarm beeping every 90 seconds (low batter) Another hike to frtont desk, back to room to collect my things, another hike to another room....with no water to the sink. BTW, thee is no breakfast bar and no coffee in the lobby. And this place$10/night more expensive than a Motel 6 up the street!
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Erica

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Run far away.
Never again. It was gross. You could smell the mold. The parking lot was sketchy. Glad we were only there to sleep before an early flight.
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Brock

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The dirtiest place i have ever laid my head. Sheets wete dirty, pillows stained, pillow cases stained, cigarette burns in comforter and sheets, floor dirty, shower curtain full of mold, dirty soap in shower with hair on it, walls, ceiling stained with looks like blood, but I certainly hope not. Shady people sitting outside all hours of the day. Absolutely disgusting and needless to stay i did not sleep real well. Asked Expedia to refund my purchase after checking in and they conveniently responded the evening I was supposed to check out. Highly recommend finding somewhere else to lay your head at night.
Menginap 2 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Devan

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
roaches in hotel room
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Lawrence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No frills accommodations, friendly staff.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Managment pada tanggal 31 Jul 2023
Thank you for your response. We look forward to seeing you again!

2/10 Sangat Buruk

Karen

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dirty hotel
It was the dirtiest hotel i have ever stayed in. It looked like they hadnt vacuumed in a month. The pillow case's looked dirty. The room smelled aweful. I would never stay there again.
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Kevin, Charlotte

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

HANNAH

Menginap 2 malam pada bulan Maret 2023

4/10 Buruk

Renae

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2023

4/10 Buruk

Kenneth

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor
The rooms were not clean the bedding had not been washed the ceilings were falling down
Menginap 1 malam pada bulan Maret 2023

2/10 Sangat Buruk

Ellen

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bates Motel
Seriously ,Do Not stay here. I had no choice because it seemed like the entire city of Richmond was booked. I figured it was one night and my flight was super early. Black mold is still there. Cigarette burns in the comforter is still there. The drywall in the bathroom was rotted af the bottom, clear signs of a leak. Refrigerator was not clean, microwave was not clean. I took apart the bed to check for bedbugs. None was found. Thats probably the only thing i can say was good. But seriously, do not stay here.
Menginap 1 malam pada bulan Maret 2023

2/10 Sangat Buruk

Elizabeth

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible- Black mold!
The hotel was NOTHING like what was advertised. Rooms were filthy with black mold and there was domestic violence the staff didn’t do anything about. The photos haven’t been updated in decades it looks like. Do NOT stay here it is unsanitary and unsafe. I also have contacted Hotels.com about a refund and was told I’d get a call back and never have.
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
DISGUSTING AND NOT WHAT WE SIGNED UP FOR
The room was absolutely disgusting with stains and rust everywhere. I did not feel safe drinking the water from the, tap let alone taking a shower. There were also flies in our room and I found a baby roach when we checked in. I did not feel comfortable sleeping under the disgusting, cigarette burnt covers either. The entire building looked like it was falling apart and had not been cared for in years. We stayed one night and checked out the next morning. This is NOT what the pictures or information on their website describe. Felt like the motel straight out of breaking bad. I wouldn't recommend this place to anyone.
Menginap 2 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Douglas

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay some where else.
This place is filthy.
Menginap 1 malam pada bulan Oktober 2022

4/10 Buruk

Maxwell

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Online posted Pictures aren’t accurate
Menginap 2 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Richard

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is disgusting with a capital D it should b condemned part of it seems to be condemned already. NASTY NASTY NASTY
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Management pada tanggal 21 Okt 2022
I apologize for any inconvenience. Since you were in the room with your pet for 7 days and renewed your stay every day, and no complaint was ever made to the front desk, we were not available of any issues.

6/10 Cukup Baik

wendy

Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Mark

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2022

2/10 Sangat Buruk

Corey

Menginap 1 malam pada bulan Juli 2022

2/10 Sangat Buruk

Allen

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Express Airport Inn - Problems
The Express Airport in was to be an overnight stay after arriving flying into Richmond and arriving at 11 pm. In our room we found the coffee maker with old coffee grounds and the coffee pot 1/2 full, many cigarette burn holes in the top bedspread, the smell of smoke for what was supposed to be a non-smoking room, the towel rack barely attached to the wall ready to fall to the floor and a musty, moldy smell. The hotel clerk was unwilling to refund our payment so we spent the next 2 hours driving home in the middle of the night. Do not stay at this motel unless you like unpleasant surprises.
Coffee pot - old coffee grounds still in top and coffee pot 1/2 full of old coffee when we checked into the room
Cigarette burn holds in back of bedspread. Room was non-smoking but smelled very smokey.
Another cigarette burn hole in back of bedspread. Noticed at least 10 on the bed cover.
Bathtub stained and towel rack was ready to fall out of wall brackets.
Menginap 1 malam pada bulan Juni 2022

2/10 Sangat Buruk

Maurice, North Chesterfield

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2022

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Old not updated
Old hotel ,pretty clean bathroom have mold and some burn mark on sealing . mattresses extrim old and sage
Menginap 2 malam pada bulan Mei 2022

4/10 Buruk

Shaun, HOVE

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to airport but no shuttle. Lyft was $33 to the airport with a 13 minute wait. Rooms are dilapidated. They're not dirty, but they feel dirty. Old bedding, hideous 1970s decor, almost everything broken or falling apart.
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Teresa

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Orbitz should not be listing this place. It has many code violations and we felt unsafe. We slept in our clothes and would not use the shower. Electrical outlets didn’t work. Do not stay here.
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We pulled up and the place looked like it was from a haunted movie. Went in the front desk people could hardly understand what they were saying. Went to go to room and it was blocked by someone with a grill outdoors. Didn't even go in the room decided to not even stay there went somewhere else. Will not stay there or recommend it to anyone.
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Orlando

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022
Tanggapan dari Management pada tanggal 25 Apr 2022
Thank you for your review!

6/10 Cukup Baik

Wilfredo

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2022
Tanggapan dari Management pada tanggal 25 Apr 2022
Thank you for your review!

4/10 Buruk

Susan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not worth the cheap price!
The place was inexpensive so we were not expecting a 5 star motel but the sheets were stained and not clean! The place was very old. The toilets didn’t flush well. I would not go back.
Menginap 1 malam pada bulan Maret 2022

6/10 Cukup Baik

Zachary

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not worth the money
It was interesting and I have to say that I feel as thought this hotel charges too much for the amenities that it offers. If it were 30 doallrs less then this wold probably be a 4 star hotel.
Menginap 1 malam pada bulan Februari 2022

6/10 Cukup Baik

Theodore

Menginap 2 malam pada bulan Februari 2022

2/10 Sangat Buruk

Andrew

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Phone didn’t work, bed covers had burned holes, some lamps were missing their switches. Definitely not what the review stated it was.
Menginap 3 malam pada bulan Januari 2022

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Run and don’t pay your money
Nasty ass hotel
Menginap 1 malam pada bulan Desember 2021

2/10 Sangat Buruk

Alvin

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Shirley

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was run down all around the hotel including the hotel. Night staff wasn't friendly. Room was not clean and very dated. Didn't feel safe staying at eh hotel.
Menginap 1 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Gerald

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Cob webs
The bed itself seemed cleaned enough … But the room had numerous cob webs and mold issues
Menginap 1 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Dawn

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021

6/10 Cukup Baik

Gabriel M.

Bepergian dalam rombongan
No bad
Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic
Amazing experience. Hotel front desk staff were above and beyond helpful. Had a perfect stay.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Management pada tanggal 11 Okt 2021
Thank you for your review. We are glad you enjoyed your stay. We hope to see you again soon.

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It looked run down and was not clean. I did not feel safe nor was my room clean. There was water on tgd fllor near tge bathroom and the bathroom itself was not clean.
Menginap 1 malam pada bulan Agustus 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay isn't worth the $80 price tag for a night's stay. When we got in our assigned room, carpet looked dirty, like it wasn't vacuumed. Fridge was dirty from previous guest's use. Re-assigned a different room, but the pillows didn't have pillowcases and bar of used soap still in shower. Carpet looked dirtier. Good that room had microwave and parking is well lit. Lobby feels and looks dirty. Because I would be charged a night's stay for late cancel since we're at the property, we decided to stay. For future stays, I will not go here again. Lots of long termers staying in property, questionable looking people.
Menginap 1 malam pada bulan Juli 2021

6/10 Cukup Baik

Donald

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
You get what paid for
I asked for non-smoking room and it smelled like smoke. The room was clean but some of the lights did not work. The front desk lady was really nice and tried to accommodate me as mush as she could.
Menginap 2 malam pada bulan Juli 2021

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It’s near the airport. I didn’t like the way it was set up and it lucks cleanliness
Menginap 1 malam pada bulan Mei 2021

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
The room was so so
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Management pada tanggal 17 Mei 2021
Thank you for your feedback

8/10 Bagus

Michael

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Not as bad as it looks
From the outside it looked like a pretty dumpy motel, but the bed and pillows were more comfortable than the expensive hotel I stayed at the night before. Clean room, good WiFi. They also let me check in a couple hours early which I appreciated.
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Management pada tanggal 17 Mei 2021
Thank you for your feedback

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I liked that there was running water. I didnt like that the towels were crusty and stained. Sheets were stained. Mold and mildew in the bathroom.
Menginap 1 malam pada bulan Februari 2021

8/10 Bagus

R P

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
No bad
Most importantly room was clean, bed was clean, bathroom was clean except bad mold in bathroom tile. Area ok, not great but not bad, hotel is old and needs an update. Good value for a quick over night trip
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Management pada tanggal 14 Des 2020
Thank you for the feedback