The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.
Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.
Christine
Reviewed October 29, 2026Reviewed October 29, 2026
We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.
We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.
Nora Teresa
Reviewed November 2, 2026Reviewed November 2, 2026
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
Jonathan
Reviewed January 27, 2024Reviewed January 27, 2024
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.
Benjamin
Reviewed October 14, 2026Reviewed October 14, 2026
Lovely small boutique hotel in a great location downtown away from the main hustle and bustle. Staff were friendly and helpful, rooms were clean and quiet with a great shower and complimentary toiletries. Tea and coffee facilities in the lounge 24/7 plus a complimentary breakfast of pastries and orange juice which was a welcome surprise. It is a little dated and could perhaps do with some modern decoration but this didn't really distract from a great stay.
Lovely small boutique hotel in a great location downtown away from the main hustle and bustle. Staff were friendly and helpful, rooms were clean and quiet with a great shower and complimentary toiletries. Tea and coffee facilities in the lounge 24/7 plus a complimentary breakfast of pastries and orange juice which was a welcome surprise. It is a little dated and could perhaps do with some modern decoration but this didn't really distract from a great stay.
Victoria
Reviewed October 19, 2026Reviewed October 19, 2026
The room was clean and cleaned well every day, the room was quiet, the bed was very comfortable, the location was great, although some might feel it is a block or two too far east, the staff/team could not have been more dependable, helpful and professional- each were real gems .For the price in Manhattan it was just what I’d hoped for. Sure it does not have a lot of extra general amenities but the room was fully kitted out and it all worked and I don’t need a spa etc . Will visit again .
The room was clean and cleaned well every day, the room was quiet, the bed was very comfortable, the location was great, although some might feel it is a block or two too far east, the staff/team could not have been more dependable, helpful and professional- each were real gems .For the price in Manhattan it was just what I’d hoped for. Sure it does not have a lot of extra general amenities but the room was fully kitted out and it all worked and I don’t need a spa etc . Will visit again .
Timothy
Reviewed February 27, 2025Reviewed February 27, 2025
Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around.
Our room (two double beds) was spacious, clean and comfortable.
Staff were friendly and helpful.
I would recommend and would definitely stay again.
Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around.
Our room (two double beds) was spacious, clean and comfortable.
Staff were friendly and helpful.
I would recommend and would definitely stay again.
Gillian
Reviewed February 26, 2025Reviewed February 26, 2025
It was just as I expected. It was not noisy at all (being so close to Times Square).
I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected.
Stay was comfortable.
It was just as I expected. It was not noisy at all (being so close to Times Square).
I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected.
Stay was comfortable.
Our stay at Pod 39 was very enjoyable.
The hotel location is perfect. Quiet yet close to Grand Central, Chrysrel Building, Empire State and Times Square, lots of shop and eating out options nearby.
The hotel itself is in good condition. Its highlight is the rooftop. In the morning the bar is closed but you can still go there and eat breakfast & enjoy the views.
Downstairs they have another bar. In the morning there is a free coffee and tea and some breakfast options are available to buy like...
Our stay at Pod 39 was very enjoyable.
The hotel location is perfect. Quiet yet close to Grand Central, Chrysrel Building, Empire State and Times Square, lots of shop and eating out options nearby.
The hotel itself is in good condition. Its highlight is the rooftop. In the morning the bar is closed but you can still go there and eat breakfast & enjoy the views.
Downstairs they have another bar. In the morning there is a free coffee and tea and some breakfast options are available to buy like...