Cari Vila di Rillieux-la-Pape

"Centrally located in the best part of old Lyon. Staff was very helpful including when my phone charging cube fried and tripped the outlet breaker in our room. They got right on it and fixed the problem quickly. Some rooms are larger than others so ask for one of the larger ones when you check in."

"Great location in central Lyon and a very welcoming concept hotel."

"Vraiment super! Près du tramway. Personnel à l'accueil vraiment courtois et serviable."

"Mooi hotel"

"The staff at Le Phenix are amazing . Always friendly. I felt comfortable with them. They are gracious for we English speakers who have less than rudimentary French (I practiced! Really I did!) The rooms have good AC if necessary. The restaurant associated with the hotel is shockingly good. Such a wonderful lunch! We did not have the breakfast buffet because we eat so light, we did not find value. I do wish there was a hot water kettle in the room. Beds are comfortable. Our room was spacious....

"Central location minutes from many restaurants. Good comfortable bed. There was a massive lamp over our bed which was a great feature but didn't work so didn't understand the purpose. We stayed on the 3rd floor and there was a very unattractive stain on the floor. There were inconsistencies with the staff helpfulness. I had asked the woman cleaning our room to leave an extra towel which she forgot to do. When I got back to the hotel and realised there wasn't a towel I called reception and was...

"Stay was good."

"Great"

"Parking was easy at a cost. Room was great with river views. I would normally give a 5/5 however I feel the staff in the coffee shop/bar/restaurant let the hotel down. Most of the staff were very busy talking to each other and left guests waiting until they went up and had to asked for service. I thought it was just the italian way until I saw a few Italian guests go up and asked to be served. The food could be better as well. Only a small thing as the laurel is attached to a Shopping centre...

"This is a well located hotel for central Lyon. It has a delightful reception, lounge and breakfast restaurant area. The breakfast although 16 euros is great with good choice. The staff could not be more helpful. The rooms do let this hotel down, as they are small and have been updated in a more contemporary style. The curtains are not well positioned to cover the windows and so let in a lot of light and do not provide privacy. The bathrooms are very small and some are in need of updating."