Hotel Menerima Tamu LGBT di Rio de Janeiro Centro

"Clean room"

"Habitación sucia"

"Tried cancelling with a full refund of one or both days but they would not answer the phone. I tried calling them personally, Expedia tried calling them multiple times, we both sent emails, with no response. TERRIBLE hotel and “customer service”!"

"Staff was great. English was no problem. The location is also really nice. It’s one of the taller buildings on copacabana beach and so the rooftop view is also very nice. You can see Christ Redeemer and Fort Copacabana all in one vista. Our room was clean, comfy and spacious. No smell. No issues with our room. The common areas were not nice. The lobby and second floor had a strong, overpowering mildew smell. The furniture in the lobby and on the rooftop was ragged, cheap, and uncomfortable. The...

"Conveniente la ubicación, limpio y desayuno completo. Es un hotel un poco viejo y no modernizado pero limpio y cumple lo que se busca."

"Quarto tinha o chão pegajoso ! Lençóis não cobriam totalmente o colchão! fraco"

"The hotel is very basic. The rooms are quite small, and the hotel seems to operate at full capacity most of the time. They are generally unable to accommodate early check-in or late check-out. Guests have to wait in the lobby until 3:00 PM, and then suddenly all the rooms seem to become available for check-in at the same time. There is no iron in the room. If you need one, you have to go to the front desk, get a special key, and access the first floor, which is a little inconvenient. The...

"Great."

"Excellent location and friendly staff"

"Surfaces in the room were covered in sticky marks from drinks glasses & one of the pillow cases had burn marks or stains on it. The bathroom mirror had toothpaste or soap splatters on it too. The bed was comfortable but we booked for twin beds & got a double instead! There was a decent spread for the breakfast, & it was labelled with a description in English as well. But no decaf coffee option was available. A lot of the staff were very helpful & friendly, but the ladies at the check in desk...

"Not recommended. Everything look too old. Rug in room was like 100 years old,"

"Muito tranquilo e limpo"

"They had some major construction happening in the room next door all day long that wouldn't stop until 6-7pm, lot of banging. The room itself was fine and hotel location is good for beach access, shopping, and restaurants. The staff generally came across as unfriendly and unhelpful, so I limited my interaction."