Hotel Menerima Tamu LGBT di Rio Grande

"When traveling, name recognition plays an important role in picking a hotel. I booked the Hilton because of the name and it’s familiar. Unfortunately, this particular Hilton didn’t live up to the name. The shower didn’t drain properly, and water backed up while showering and did not drain until after the shower was off. The bathroom didn’t have a vent fan (or it was broken) and steam was trapped inside. Some of the furniture had stains on it. The jacuzzi jets in the pool area did not work. When...

"On the plus side the location is good and the breakfast is decent. On the negative side, the customer service is shoddy. I had a room next to a hearing impairment room and had 2 nights of excessive TV noise and vibration that even earplugs couldn't block until 1.30am both nights. Despite complaining directly the noise was an issue still. The hotel couldn't or wouldn't change my room and I checked out a day early. Front desk said they would refund the excess parking charge and if I raised the...

"They don’t accept cash at all."

"The hotel was not far from our activities at the convention center. Took a 7 minute walk. The train to the airport was half a block. The staff were accomodating on all shifts. They were helpful and pleasant always answering questions regarding the city. Our room was always clean. The breakfast in the morning was fairly standard for included breakfasts. The check in and out process expedient. We were on the second floor. The noise from the room above was substantial when guests were walking...