Resor Kondominium di Risaralda

"Todo estuvo muy bien en mi estancia. Felicidades"

"I had an overall pleasant stay at this hotel. The staff were consistently friendly and welcoming, which made a big difference, and the atmosphere was very quiet and peaceful—perfect for relaxing. It’s also in a great location, which made getting around very convenient. There are just a couple of areas that could be improved. The breakfast, while good, was exactly the same every day, so adding some variety would make it much better for longer stays. Also, some of the rooms feel a bit outdated...

"Everything was dirty and damage.,no internet,no air conditioning. Pool was dirty too."

"Es excelente muy agradable el ambiente y natural para un buen descanso esta buenisimo excelente el personal y la comida muy Buena atenciòn...."

"Spacious bedroom nice beds"

"The views are really nice, there aren't a lot of things to do in this hotel after the second day you will be very bored. Very minimal amenities, the whirlpool have heaters but you have to plan ahead as they don't turn them on unless you ask them to. During our last two days a storm knocked down power, and although they have a generator they purposely turn it off at 10 PM which leaves every hotel guest completely in the dark with no power, no internet, and no air. It was very hard to sleep the...

"False advertising for “shuttle service” as the front desk just called a taxi. Location is on a busy road and loud location. Can hear everything/everyone in the halls and a smoke detector needed a battery change and was beeping all night."

"We liked the location, not far from the termales. It's a nice big place with lots of beds and a private parking area. It's good for a big group of family or friends. A negative was that there were a few cockroaches, and some boxes sitting in the living room. It seemed like maybe no one had rented it for a while. When we stayed, two of the rooms were inaccessible to us because of construction. We didn't know this ahead of time. Also, the key to the outdoor seating and recreation area was not...

"Want your vacation ruined — this is the place for you! I am absolutely seething with fury after my experience at this so-called hotel. If there were a way to give this place negative stars, I would do it without hesitation. From the moment we arrived, it was a complete disaster. We arrived with a confirmed booking, tired and expecting a smooth check-in, only to be told — with shocking indifference — that they “couldn’t find” our reservation. No apology, no urgency, no accountability. Just...