Resepsionis

Ulasan untuk Hampton Inn & Suites Moreno Valley

2.5 out of 5
Hampton Inn & Suites Moreno Valley
12611 Memorial Way, Moreno Valley, CA

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 291 dari 480 ulasan" "
Penilaian 8 - Bagus. 121 dari 480 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 480 ulasan" "
Penilaian 4 - Buruk. 10 dari 480 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 480 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jacob

Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Anastasia

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jesus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Jacob M.

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As usual, Hampton Inn provides a delightful breakfast with lots of choices. Only small issues I had were parking (which was fine, but more crowded than I expected - shared property with another facility?) and lack of a clock in the room. I also want to recognize and thank the efficient and friendly desk staff.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sherri

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, clean facilities and convenient for our travels.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Mar 2024
Hello Sherri - Thank you for your feedback! We're delighted to hear that you enjoyed your stay. We look forward to seeing you again in the future. Safe travels!

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Mar 2024
Hi Maria - Thank you for the excellent score! It has been a pleasure serving you and we hope to see you again soon. Happy travels!

8/10 Bagus

Emiliano, HOLLISTER

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Mar 2024
Hello Emiliano - Thank you for taking time to provide us with feedback about your recent stay. It seems, while you were satisfied with your stay, we were unable to provide you with an experience worthy of an excellent score. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to reach out. Have a wonderful day!

10/10 Sangat Bagus

Anel

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Ed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff is friendly and helpful
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

David

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Oscar

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
La habitación 206 muy ruidoso el A/C y se escuchaba un goteo en una esquina de la habitación; la siguiente noche nos cambiaron a la 208 y nunca funcionó la calefacción… una lástima por el prestigio de Hampton inn… ya no vuelvo
Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

Jesus

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Muy viejo el hotel
Un hotel que lo Venden como Muy bueno pero la Verdead está muy viejo
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Janetta

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

10/10 Sangat Bagus

Janetta

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Lester

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

RAFAEL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nenad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Needs better lighting
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Cindi, Centennial

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good base for the purpose of traveling to CA.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Yuchen, cupertino

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Juan

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Janetta

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was wonderful
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Samuel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly, clean good price
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 5 Nov 2023
Hello Samuel - Thank you for providing us with feedback about your recent stay. It fills us with joy knowing we have provided our guests with an exceptional stay. We look forward to serving you again in the future. Happy travels!

8/10 Bagus

Pablo

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 25 Okt 2023
Hello Pablo - Thank you for your positive review! We're delighted to know that you have had an enjoyable experience while staying with us here at the Hampton Inn & Suites of Moreno Valley. We look forward to serving you again in the future. Happy travels!

8/10 Bagus

Bobby

Tidak Disukai: Kondisi & fasilitas properti
Felt unsafe lighting in parking lot and toilet kept running.pool at rear of hotel in darkness
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 25 Okt 2023
Hello Bobby - Thank you for taking time to provide us with feedback about your recent stay. I'd like to apologize that we have failed to exceed your expectations this time. We will forward your comments to the appropriate departments so that we may continue to improve our service to our future and returning guests. I hope we may have another opportunity in the future to better serve you. Safe travels!

10/10 Sangat Bagus

lance

Menginap 1 malam pada bulan September 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 9 Okt 2023
Hello Lance - Thank you for taking time to provide us with feedback about your recent stay. We are so appreciative that we were able to impact you in such a positive way. We look forward to serving you again in the future. Safe travels!

8/10 Bagus

Oscar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Muy buena ubicación, habitación un poco ruidosa por todos lados, nunca funciono el jacussi....
Menginap 2 malam pada bulan September 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Okt 2023
Hi Oscar - Thank you for taking the time to provide us with feedback about your recent stay. I apologize we were unable to provide you with a more satisfactory stay. We have forwarded your concerns to the appropriate departments to be resolved as soon as possible for our future and returning guests. I hope we may have another opportunity to provide you with a more memorable stay. Safe travels!

10/10 Sangat Bagus

Juan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Sep 2023
Hello Juan - Thank you for your positive feedback! We are delighted to hear you enjoyed your stay and we strive on providing our guests with the service they expect when staying at Hampton Inn. We look forward to serving you again in the future. Safe travels!

10/10 Sangat Bagus

Sophia

Menginap 1 malam pada bulan September 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 29 Sep 2023
Hi Sophia - Thank you for your positive review! We're happy to hear you enjoyed your stay with us and we look forward to serving you again in the future. Safe travels!

10/10 Sangat Bagus

Martha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Sep 2023
Hi Martha - Thank you for providing us with a positive rating for your recent stay! I am happy to hear we have made your stay a memorable one. We hope to see you again in the future. Safe travels!

10/10 Sangat Bagus

Vanessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Sep 2023
Hello Vanessa - Thank you for your positive review! We're glad to hear you were satisfied with our service. It has been a pleasure serving you. Happy travels!

8/10 Bagus

Holly

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s our go to place to stay overnight when we are in Moreno Valley area
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Sep 2023
Hi Holly - Thank you for taking time to provide us with positive feedback about your recent stay. Comments such as yours enable us to stand out from our competition. It has been a delight serving you!

10/10 Sangat Bagus

Juanita M.

Bepergian bersama keluarga
Disukai: Fasilitas
Good
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 11 Sep 2023
Hello Juanita - Thank you for providing us with an excellent score of your recent stay. I am glad to hear that you had a memorable experience with us. We hope to see you again in the future. Happy travels!

10/10 Sangat Bagus

Flavio, Las Vegas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Okt 2023
Hello Flavio - Thank you for your positive feedback! We're delighted to know you enjoyed your stay. We look forward to serving you again in the future!

8/10 Bagus

Reyna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
close to UCR
Great location for UCR orientation.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for your positive feedback! We're delighted to hear you enjoyed your stay with us. We look forward to serving you again in the future. Safe travels!

8/10 Bagus

Natalya

Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
The staff was extremely friendly and professional, as well as helpful. But the hotel surrounding wasn’t clean. A lot of trash bags laying next to trash cans on premises, cockroaches running everywhere. The rooms were overall clean, but still not clean like other Hampton suits hotels we have been. The pool hours stated to be open until 10 pm, but it was open way beyond 11 pm, and partying all the time, which made sleeping at night a problem.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for taking time to provide us with feedback about your experience during your recent stay. It seems, while you enjoyed your stay, we failed to exceed your expectations this time. Comments such as yours enable us to continue improving our service to our future and returning guests. Thank you again for providing us with opportunities for improvement and I hope that we may have another chance to serve you in the future.

10/10 Sangat Bagus

TUNAISAIA F

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean property and friendly staff. Nice place for the cost!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Greetings! Thank you for your positive feedback. We're are so appreciative that we were able to provide you with an exceptional stay. It has been our pleasure serving you. Happy travels!

10/10 Sangat Bagus

noah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for your positive review! We hope to see you again in the future. Safe travels!

8/10 Bagus

Jesse

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Cynthia

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for your positive review! We hope to see you again in the future. Safe travels!

10/10 Sangat Bagus

Cynthia

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for your positive review! We hope to see you again in the future. Safe travels!

10/10 Sangat Bagus

Pamela, Riverside

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff. Easy check in and clean
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Randy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Easy fast check in. Front desk staff very friendly and helpful.
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

holly

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for your review. I would like to sincerely apologize that we have failed to exceed your expectations. At Hampton Inn we strive to provide our guests with the excellent service they come to expect while staying with us and I'm sorry we have failed that mission for you this time. I hope that we may have another opportunity in the future to provide you with a more memorable stay.

10/10 Sangat Bagus

Luz Maria Alvarez

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for your positive review! We hope to see you again in the future. Safe travels!

10/10 Sangat Bagus

Francisco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Tilly - Assistant General Manager pada tanggal 4 Agu 2023
Thank you for your positive review! We hope to see you again in the future. Safe travels!

10/10 Sangat Bagus

Jeneva

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, excellent service, good breakfast!
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Martin

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Francisco

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Deena

Menginap 2 malam pada bulan Juni 2023