Eksterior

Ulasan untuk Holiday Inn Express & Suites Moreno Valley - Riverside, an IHG Hotel

3.5 out of 5

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 524 dari 776 ulasan" "
Penilaian 8 - Bagus. 146 dari 776 ulasan" "
Penilaian 6 - Cukup Baik. 34 dari 776 ulasan" "
Penilaian 4 - Buruk. 30 dari 776 ulasan" "
Penilaian 2 - Sangat Buruk. 42 dari 776 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Crystal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great clean rooms and the staff were very pleasant and helpful.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 15 Mei 2024
Crystal, thank you for the wonderful feedback. It's delightful to hear that you found the rooms at Holiday Inn Express Moreno Valley spotless. Our dedicated team members always strive to provide exemplary assistance and it's encouraging knowing it made a positive impact on your stay. We look forward to welcoming you back for another enjoyable experience.

10/10 Sangat Bagus

Ramon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy bueno
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

jazmen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly and the place was clean and comfortable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 14 Mei 2024
Jazmen, your kind words are very much appreciated. It's uplifting to hear that the team at Holiday Inn Express Moreno Valley created a welcoming environment. We're thrilled the cleanliness and comfort of our accommodations were up to your standards. Hoping to welcome you back in the future!

10/10 Sangat Bagus

Miguel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service. Clean rooms. Nice and quiet!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 14 Mei 2024
Miguel, we're thrilled to hear your positive feedback regarding your stay at the Holiday Inn Express Moreno Valley. It's exceptional to know you enjoyed our diligent service, cleanliness, and tranquility. Your satisfaction is vital to our team and we look forward to your next visit.

10/10 Sangat Bagus

Mile High Girl

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent, thank you.!!
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 11 Mei 2024
Mile High Girl, it's great to hear that your experience at Holiday Inn Express Moreno Valley met your expectations. We appreciate your kind words and look forward to seeing you again soon!

10/10 Sangat Bagus

Jessica, Norwalk

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice hotel
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Mariana

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
nice area
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 6 Mei 2024
Mariana, we're pleased to hear you enjoyed the location of Holiday Inn Express Moreno Valley. Your positive feedback is appreciated and we hope to host you again in the future.

10/10 Sangat Bagus

Ester

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 5 Mei 2024
Ester, thank you for your 5-star rating! We're thrilled you enjoyed your stay at Holiday Inn Express Moreno Valley. We hope to welcome you back soon.

10/10 Sangat Bagus

Mario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice Hotel
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 4 Mei 2024
Mario, we're thrilled you had such a pleasant experience at Holiday Inn Express Moreno Valley. It's rewarding for us to read about the good times our guests have during their stay. We hope to welcome you back in the future.

10/10 Sangat Bagus

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking was the only issue
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 30 Apr 2024
Jennifer, it's a pleasure to see your high rating for Holiday Inn Express Moreno Valley despite the parking concern. Rest assured, our team is dedicated to enhancing all aspects of the guest experience, and your feedback will serve as encouragement. We're looking forward to your next visit.

10/10 Sangat Bagus

Julia Junya

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
one of the front desk person (Wed 11/24) during daytime is not good and friendly all others a good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Julia Junya, at Holiday Inn Express Moreno Valley we truly appreciate your high rating despite a moment during your stay where you felt the service was not optimal. We are glad to hear that your encounters with our other team members were positive. Rest assured, we are firmly dedicated to improving the consistency of our service for an even better experience next time. Thanks again for your feedback.

10/10 Sangat Bagus

Juliann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Thanks, Juliann! It's outstanding your time at Holiday Inn Express Moreno Valley was fantastic. We can't wait until your next visit!

10/10 Sangat Bagus

Felix A

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
perfect
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 26 Apr 2024
Felix, it's wonderful to hear your stay at Holiday Inn Express Moreno Valley was perfect. We strive to offer exceptional experiences for our guests and your feedback reaffirms our efforts. We're excited to welcome you back in the future.

10/10 Sangat Bagus

Erubey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 19 Apr 2024
Erubey, it's great to see that you had an excellent experience at Holiday Inn Express Moreno Valley. We appreciate your rating immensely, which will certainly inspire our team members to continue providing the best service. We eagerly anticipate welcoming you back for another memorable stay in the future.

10/10 Sangat Bagus

adolfo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Employees friendly and cordial
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 17 Apr 2024
Adolfo, we're thrilled to learn that your stay at the Holiday Inn Express Moreno Valley was a positive one. Your kind words about our friendly and cordial team members are greatly appreciated and they'll be pleased to know that they contributed positively to your experience. We value your feedback and hope to welcome you back soon.

10/10 Sangat Bagus

Joanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just got here but staff was great. Super quick and helpful at check in.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 12 Apr 2024
Joanna, it's lovely to hear you had a warm reception upon your arrival at the Holiday Inn Express Moreno Valley. We're thrilled you found the check-in process to be swift and our team members accommodating. We strive to make every guest feel welcome and valued, and it appears we've done just that in your case. We look forward to serving you throughout your stay, ensuring it remains nothing short of wonderful.

8/10 Bagus

Baljinder

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the fact that there was free parking at this hotel and was close to the highway. Easy to access other stores.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 5 Apr 2024
Baljinder, thank you for sharing your pleasant experience at Holiday Inn Express Moreno Valley. We're delighted to hear that you appreciated our convenient parking and easy access to local shops as well as highways. It's always our intention to facilitate a comfortable and enjoyable stay for our guests. We look forward to your return in the future.

10/10 Sangat Bagus

Isabella

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in. Parking wasn’t too bad.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 3 Apr 2024
Isabella, thank you for sharing your experience with us at Holiday Inn Express Moreno Valley. We're glad to hear that our check-in process was a breeze and that our parking facilities met your needs. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

shantal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 12 Apr 2024
Shantal, thank you for your high rating of Holiday Inn Express Moreno Valley! We take pride in offering a wonderful stay for all our guests and are thrilled your visit was a delight. We look forward to your return!

8/10 Bagus

Kamisha

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 22 Apr 2024
Thank you for taking the time to share your review with us, Kamisha!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Holiday Inn Express Moreno Valley. Thank you and have a wonderful day!

10/10 Sangat Bagus

Jillian

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 20 Apr 2024
Jillian, it's fantastic to know that your experience at Holiday Inn Express Moreno Valley was a delightful one. We're thrilled that you appreciated our efforts to provide the best possible service. We work hard to ensure our guests have a memorable and comfortable stay. We hope to welcome you back again soon for another fantastic stay.

10/10 Sangat Bagus

Darren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great, highly recommend.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 28 Mar 2024
Darren, it's delightful to know that you had a wonderful experience at Holiday Inn Express Moreno Valley. Your recommendation is highly appreciated. Our team members are thrilled to hear such good feedback and we’re looking forward to your next visit.

8/10 Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 27 Mar 2024
Benjamin, thank you for your rating of Holiday Inn Express Moreno Valley. It seems you had a great stay with us and we couldn't be happier. We appreciate your time in providing this feedback and we look forward to your next visit. Safe travels until then.

10/10 Sangat Bagus

Rosa E.

Disukai: Kebersihan
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Customer Service pada tanggal 16 Mar 2024
Rosa, thank you for choosing to stay at the Holiday Inn Express Moreno Valley. We're thrilled to know that your stay met your expectations, and we look forward to welcoming you back during your next trip. Safe travels!

10/10 Sangat Bagus

Darren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great!!!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 10 Mar 2024
Darren, thank you for leaving such a positive review of your experience at Holiday Inn Express Moreno Valley. We're so pleased that you enjoyed your stay and we hope to welcome you back in the near future.

10/10 Sangat Bagus

MA Convepcion

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I liked everything about this property stuff really nice Thank you.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 9 Mar 2024
MA, it's great to hear you enjoyed your stay at Holiday Inn Express Moreno Valley. It's particularly pleasing to know our team members had a positive impact on your experience. We appreciate your feedback and look forward to welcoming you back soon.

8/10 Bagus

Jin, Henderson

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 25 Mar 2024
Thank you for taking the time to leave us a 4/5 rating, Jin!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Holiday Inn Express Moreno Valley.

10/10 Sangat Bagus

Fushimi

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 23 Mar 2024
Fushimi, thank you for your stellar rating of the Holiday Inn Express Moreno Valley. It's great to see that your stay left a positive impression. We look forward to welcoming you back on future visits.

10/10 Sangat Bagus

Porscha

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 22 Mar 2024
Thank you for the 5 out of 5 rating, Porscha!We're thrilled to see how much you enjoyed staying at Holiday Inn Express Moreno Valley. We look forward to hosting you again in the near future! Thank you again for sharing.

4/10 Buruk

Shunda

Bepergian bersama keluarga
Hair in the food. A lot of homeless.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 20 Feb 2024
Shunda, it's very regrettable to hear about your unwanted experience at your breakfast and the concern about the surroundings. Rest assured that your feedback is taken seriously, and we will coordinate with our kitchen team to ensure exemplary hygiene is maintained. We are also cognizant of the larger issue at hand with the societal challenges in our area and are continuously working with local authorities to address this. We hope you will give us another chance to impress you.

10/10 Sangat Bagus

GINGER, Fairfield

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff area alll kind and accommodating. Properly is beautiful and clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 20 Feb 2024
Ginger, your abundant praise for Holiday Inn Express Moreno Valley is immensely appreciated. We're pleased to know that our team members' kindness and the spotless, attractive property contributed to your positive experience. Looking forward to having you stay with us again in the future.

10/10 Sangat Bagus

Destinee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great clean room
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 18 Feb 2024
Destinee, it's fantastic to hear that you appreciated the cleanliness of your room at Holiday Inn Express Moreno Valley. Our main aim is to offer a tidy and comfortable environment for our guests. We eagerly anticipate your return visit.

8/10 Bagus

Nikeshia

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 14 Feb 2024
Thanks for the great rating, Nikeshia!We're happy you had such a lovely stay at Holiday Inn Express Moreno Valley! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Sangat Bagus

Keeops

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 12 Feb 2024
Thank you for the amazing rating, Keeops!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Holiday Inn Express Moreno Valley soon!Thanks again for leaving your feedback!

10/10 Sangat Bagus

Darren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoy the atmosphere.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 6 Feb 2024
Darren, it's fantastic to hear that you enjoyed the ambiance at Holiday Inn Express Moreno Valley. Your positive feedback is much appreciated. We hope to continue welcoming you back for more enjoyable stays.

10/10 Sangat Bagus

GURMAIL, EDMONDS

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 3 Feb 2024
Gurmail, it's splendid to hear that you enjoyed your stay at the Holiday Inn Express Moreno Valley. Your positive feedback is greatly appreciated and we hope to have the opportunity to host you again in the future, providing the same exceptional experience.

8/10 Bagus

Jonathan

Disukai: Kebersihan
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 1 Feb 2024
Jonathan, thank you for your rating. We're happy to hear you enjoyed your stay at Holiday Inn Express Moreno Valley. Your positive feedback motivates us to continuously provide excellent service. We look forward to welcoming you back!

10/10 Sangat Bagus

Rocio

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 31 Jan 2024
Rocio, thank you for choosing to stay at the Holiday Inn Express Moreno Valley. It's pleasing to see your high rating without any comments. This implies you had a great experience. We appreciate your support and can't wait to welcome you back in the near future.

10/10 Sangat Bagus

Ann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. Breakfast available. Easy to get to our room
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 30 Jan 2024
Ann, thank you for your kind review. We're thrilled to hear you enjoyed the convenience at Holiday Inn Express Moreno Valley, including our cleanliness, readily available breakfast, and easy access to your room. We look forward to welcoming you back for a seamless experience on your next visit.

4/10 Buruk

Heather

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Kevin assumed my partners gender and would not open the correct bathroom for them. They also refused to acknowledge my partner at check in. Later denied additional pillows.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 29 Jan 2024
Heather, it's regrettable to hear about the challenges that were faced, particularly surrounding the misunderstandings at check-in and requests not being adequately addressed. We value all guests and their comfort is our utmost priority. Our team members strive to offer the highest standards of service and provide an inclusive experience for everyone. We are committed to improving and we hope for the chance to serve you and your partner better in the future.

10/10 Sangat Bagus

Lashawn

Disukai: Kebersihan
Every thing
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 27 Jan 2024
Lashawn, it's delightful to know you found every aspect of your stay at Holiday Inn Express Moreno Valley notable. We appreciate your support and look forward to creating more memorable experiences for you on your future visits.

10/10 Sangat Bagus

leo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really like that there were 4 different food obtions available. Plus a full gas station with more eateries and ice cream directly next door.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 27 Jan 2024
Leo, we're thrilled to hear you enjoyed the variety of dining options near Holiday Inn Express Moreno Valley. Having a gas station nearby for additional convenience truly adds value to our location. We hope to serve you again on your next travels.

8/10 Bagus

Rosa Lilia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
el colchón del sofá cama estaba muy incómodo, se sentían los resortes en la espalda, de ahí en fuera todo bien
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 25 Jan 2024
Rosa Lilia, agradecemos sus comentarios sobre su estadía en el Holiday Inn Express Moreno Valley. Es lamentable saber que el colchón del sofá cama no le pareció ideal. Siempre buscamos el confort óptimo de nuestros huéspedes. Sin embargo, nos alegra saber que otros aspectos de su visita fueron positivamente memorables. Sus comentarios se compartirán con nuestro equipo para ayudar a mejorar la experiencia de nuestros huéspedes. Esperamos su próxima estancia con nosotros.

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 19 Jan 2024
Thanks for the perfect rating, Angela! We can't wait to see you again soon for another amazing experience at Holiday Inn Express Moreno Valley. Have a great day!

10/10 Sangat Bagus

Ryan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean room
Super clean. Basic room but friendly staff. Got there later in the night and check in was easy. Quiet and I didnt notice any unsavory characters and felt good about my vehicle in the parking lot. Not the ritz but it honestly exceeded my expectations.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 15 Jan 2024
Ryan, thank you for sharing your experience at the Holiday Inn Express Moreno Valley. We're thrilled that our clean premises and efficient check-in process were to your liking. Our team members take pride in maintaining a safe and serene environment for all our guests. It's fantastic to hear that we were able to exceed your expectations. We hope to welcome you back in the near future for another pleasant stay.

10/10 Sangat Bagus

Rebecca

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the way they thought about the nightlight In the bathroom And how everything was just so convenient And easy to get to
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 13 Jan 2024
Rebecca, we're thrilled to hear that you enjoyed your stay at Holiday Inn Express Moreno Valley. We strive to make the guest experience as convenient as possible and are pleased you noticed our thoughtful touches like the bathroom lighting. Thank you for your kind words and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Felicia

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 14 Jan 2024
Thanks for sharing this perfect rating, Felicia!We're thrilled to hear you enjoyed your stay at Holiday Inn Express Moreno Valley! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Bagus

Leigh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Customer Service pada tanggal 13 Jan 2024
Thank you for sharing your thoughts with us, Leigh!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Holiday Inn Express Moreno Valley.

8/10 Bagus

Nicole

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was beautiful and clean. I had an issue with the guest upstairs as they had children running and jumping at 12am. The staff did everything they could to ask them to be quiet but unfortunately due to the children not listening my husband and I had to move rooms at almost 1 in the morning. This was unfortunate but they did get us a new room.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 13 Jan 2024
Nicole, it's wonderful to hear that you found Holiday Inn Express Moreno Valley to be beautiful and clean. It's regrettable, however, that your experience was impacted by noise. While our team members did their best to resolve the situation, we truly apologize for any inconvenience caused. We commend your understanding of moving rooms and are glad that an alternative room helped remedy the situation. We greatly appreciate your feedback and look forward to welcoming you back.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 11 Jan 2024
Thank you for the excellent rating!Our goal is to go above and beyond to ensure our guests have a memorable experience at Holiday Inn Express Moreno Valley! We look forward to hosting you again soon.