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Ulasan untuk Fairfield Inn & Suites by Marriott Roanoke Hollins/I-81

2.5 out of 5
Fairfield Inn & Suites by Marriott Roanoke Hollins/I-81
7944 Plantation Rd, Roanoke, VA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 204 dari 332 ulasan" "
Penilaian 8 - Bagus. 87 dari 332 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 332 ulasan" "
Penilaian 4 - Buruk. 13 dari 332 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 332 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good place to stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tara pada tanggal 2 Mei 2024
Thank you for the 5 out of 5 review, William! We appreciate you and hope to see you again.

10/10 Sangat Bagus

shinette

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tara pada tanggal 10 Apr 2024
Thank you for the 5 star review, shinette! We are so glad your travels brought you our way, and we hope to see you again!

8/10 Bagus

Katie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was clean, the beds were comfortable, and the rooms were quiet. The breakfast was ok but didn't start until 7:30. The area felt safe.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Tara pada tanggal 18 Mar 2024
Thank you for your feedback, Katie. Our breakfast starts at 7:00 am on the weekends, so I am surprised to see you mention 7:30 am. I will be sure to research and see what happened. I appreciate you choosing us and hope to see you again.

10/10 Sangat Bagus

Ann

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Liked that is is dog friendly. Didn’t like the extra charge for the dog.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tara pada tanggal 29 Feb 2024
Thank you for the 5 star review, Ann! We appreciate you and hope to see you and your fur-baby in the future.

10/10 Sangat Bagus

Victor

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tara pada tanggal 1 Feb 2024
Thank you for the 10 out of 10 review! We appreciate you and hope to see you again.

8/10 Bagus

paula

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tara pada tanggal 31 Jan 2024
Hi Paula. Thank you for taking time out of your day to provide feedback. We appreciate you and hope to see you again.

4/10 Buruk

Bennett

Tidak Disukai: Kondisi & fasilitas properti
Dated
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tara pada tanggal 31 Jan 2024
Hi Bennett. I appreciate you taking time out of your day to provide a review of your stay. While the hotel was built in 2006, we did undergo a full renovation that was completed in 2023. I am sorry you feel the hotel is dated, but I do hope that the service met your standards.

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent visit
Excellent hotel, good service, breakfast was nice, clean, well maintained property. Very pleased with Fairfield Inn
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tara pada tanggal 8 Jan 2024
Thank you for the 10 out of 10 review, Jennifer! We are so glad you enjoyed your stay and hope to see you again.

10/10 Sangat Bagus

Aerial

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, quiet and safe!
This was the perfect hotel for a quick one night stay. The hotel itself was conveniently off the highway (yet in a quiet area). The parking lot was well lit with security cameras. The hotel and the rooms were very clean and made you feel safe. Hotel breakfast was yummy with lots of options, including fluffy eggs! Lastly I want to compliment the hotel for a standard checkout time of 12pm! So nice!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tara pada tanggal 13 Des 2023
Thanks for the 10 out of 10 review, Aerial! We are so glad you enjoyed your stay and hope to see you again.

10/10 Sangat Bagus

Valerie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tara pada tanggal 13 Des 2023
Thanks for the 10 out of 10 review, Valerie! We are glad you chose our location and hope to see you again.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent with one suggestion, one complaint
Check in was great, Front desk great, hotel itself great, Housekeeping is great! I have one suggestions and one complaint. To have a better stay experience, the rooms could use just a little more "life" meaning put a picture or two on the walls. It just needs a little decor. The only complaint I would have is the breakfast. You REALLY NEED to expand your breakfast time especially on the weekends!! Not everyone wants to or has to get up super early so let the guests have until at least 10 or 1030. Closing breakfast at 9am is total bs
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tara pada tanggal 16 Nov 2023
Thank you for taking time out of your day to provide feedback regarding your stay. We appreciate you and hope to see you again!

10/10 Sangat Bagus

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tara pada tanggal 13 Nov 2023
Thank you for the 10 out of 10 review. We're so glad you enjoyed your stay and hope to see you again!

10/10 Sangat Bagus

Marjorie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tara pada tanggal 13 Nov 2023
Thanks for the 5 out of 5 review, Marjorie! Please come back and see us.

10/10 Sangat Bagus

Geoff

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay here and you will not be disappointed
Modern and very comfortable at a good price
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 31 Okt 2023
Thanks for the 10 out of 10 review, Geoff! We are happy to hear your stay was comfortable and hope your travels bring you back for another visit in the future.

10/10 Sangat Bagus

Joanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived about 4 hours early and asked for early check-in. We had absolutely no issues checking in early. I really appreciated that!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 30 Okt 2023
Thank you for the 5 out of 5 review, Joanne! We are always happy when we are able to accommodate early arrivals. Please come back and visit again.

8/10 Bagus

Zachary

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 23 Okt 2023
Thank you for taking time out of your day to let us know how we are doing, Zachary. We hope to see you again.

10/10 Sangat Bagus

James

Staff was friendly in Place was very, very clean
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 20 Okt 2023
Thank you for the 5 out of 5 review, James! We appreciate your feedback and hope your travels bring you back our way!

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan
Poor Checkin
The computer system was down and checkin was delayed for more than 30 minutes. Front desk staff was rude.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 17 Okt 2023
Thank you for your feedback, Anonymous. We are very sorry our system was down upon arrival and your wait. If you wish to speak with a manager directly, please feel free to reach out.

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 17 Okt 2023
Thanks for the 5 out of 5 review, Robert! We appreciate you and hope to see you again.

10/10 Sangat Bagus

Erin

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 13 Nov 2023
Thank you for the 5 out of 5 review, Erin! We are glad you chose our location during your travels and hope to see you again.

10/10 Sangat Bagus

Lyle

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tara pada tanggal 13 Nov 2023
Hi, Lyle! Thanks for the 5 out of 5 review. We are very appreciative of you and hope to see you again.

8/10 Bagus

Annlee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our original room was given away because they had no record of my reservation-we were then given a handicap room where there was a tub instead of a walk-in shower. The beds were so high we thought they were for NFL linebackers
Menginap 2 malam pada bulan September 2023
Tanggapan dari Tara pada tanggal 19 Sep 2023
Thank you for your feedback, Annlee! It is our goal to not only meet your needs but exceed them, and I am sorry we fell short. I hope you will consider giving us another chance in the future.

10/10 Sangat Bagus

Amber-Leigh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay here. The check in and check out process was flawless. The breakfast was nice, and the staff was courteous. The room was fantastic, and the hotel was relatively quiet.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tara pada tanggal 18 Sep 2023
Thank you for the 5 star review, Amber-Leigh! We are so glad you enjoyed your stay and hope your travels bring you back for another visit.

10/10 Sangat Bagus

Yvonne

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tara pada tanggal 15 Sep 2023
Thanks for the 10 out of 10 rating, Yvonne! We appreciate you and hope to see you again!

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
W
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tara pada tanggal 25 Agu 2023
Thanks for the 10 out of 10 review, William! We hope your travels bring you back our way in the future. Safe travels!

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very welcoming. Complimentary breakfast was more than expected
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tara pada tanggal 24 Agu 2023
Thanks for the 10 out of 10 review, James! We appreciate you and hope to see you again!

10/10 Sangat Bagus

Betsy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tara pada tanggal 31 Jul 2023
Thanks for the 5 star review, Betsy! We appreciate you and hope to see you again!

6/10 Cukup Baik

Elizabeth

Disukai: Kebersihan, staf & layanan
Last minute need for a travel room
The room was spacious and clean. Mattress not so comfortable. Was discouraged by the towels, fraying around the edges. Drain in the tub was rusty, needing to be replaced. Staff and service workers were very helpful and cheerful.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tara pada tanggal 28 Jul 2023
Elizabeth, thank you for taking the time to provide feedback during your stay. I have addressed the frayed towel with my team and am happy to share we will be resurfacing our tubs very soon. We hope you will come back and see us again in the future.

10/10 Sangat Bagus

Erica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was clean and we enjoyed our stay.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tara pada tanggal 27 Jul 2023
Thanks for the 5 star review, Erica! We are so glad you enjoyed your stay and hope to see you again.

10/10 Sangat Bagus

Marion

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the mattresses. Great breakfast!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari none pada tanggal 15 Jul 2023
Hi Marion,Thank you for your feedback on yourstay, we truly appreciate it and hope to see you again soon.

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel. Pet Friendly
The hotel is conveniently located off a major highway. The hotel is clean and the staff is professional and courteous. It is pet friendly and we were even given a cute pet gift bag at check in. Will definitely stay here again.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tara pada tanggal 13 Jul 2023
Thanks for the 10 out of 10 review, Linda! We are so glad you chose our location during your travels, and we look forward to seeing you again in the future!

8/10 Bagus

Pamela

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tara pada tanggal 27 Jul 2023
Hi Pamela! Thank you for taking the time to complete a review. We hope your travels bring you back again.

8/10 Bagus

Matthew

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tara pada tanggal 27 Jul 2023
Thank you for taking time to review our hotel, Matthew. We appreciate you and hope to see you again.

10/10 Sangat Bagus

Christy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice place!! The breakfast choices were varied and good, everything was clean. Beds were super comfortable and the bathroom was sparkling.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Tara pada tanggal 5 Jul 2023
Thanks for the 10 out of 10 review, Christy! We're so glad you enjoyed your stay and appreciate all of your compliments. Please come back and see us again should your travels bring you this way.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
it is under renovations so that was a small disappointment, but it should look great when done.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Tara pada tanggal 30 Jun 2023
Thanks for the 5 star review, David. We appreciate you showing us grace while under renovation. We're in the final stretch and hope your travels bring you back this way to see the finished product.

10/10 Sangat Bagus

Debbie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice property, close to 81.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Tara pada tanggal 28 Jun 2023
Thank you for the 5 star review, Debbie! We appreciate you choosing us and hope to see you again in the future.

8/10 Bagus

Keisha

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Fairfield Inn in Roanoke was a great place to stay for a Hollins University graduation. It is minutes away from the school, grocery, Dunkin donuts and the convention center. Staff is helpful, knowledgeable, kind and has treats and snacks for check in! We were asked the reason for our visit and then presented with a little gift box shaped like a mortarboard filled with chocolate and when they saw the pup companion, they had a doggie bag for them. There were renovations happening while we stayed but did not see any work being done as it was the weekend. All in all, I would stay again.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Tara pada tanggal 31 Mei 2023
Thank you for the 4 star review, Keisha! We are pleased to know you had a great stay with us and hope to see you again in the future.

10/10 Sangat Bagus

Patricia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Tara pada tanggal 17 Mei 2023
Thank you for the 10 out of 10 review, Patricia! We are so glad you enjoyed your stay and hope to see you again should your travels bring you back our way.

8/10 Bagus

Allan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari Tara pada tanggal 24 Apr 2023
Hi Allan! Thank you for taking the time out to complete a survey. We are glad you chose us as your stopping point and hope to see you again in the future.

10/10 Sangat Bagus

Denise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best breakfast!
Another great stay at Fairfield. Room was clean and comfortable and breakfast is way better than other hotels! They had blueberry waffles and jalapeño cheddar souffle cups along with the normal breakfast items. They always have so many additional toppings that no one else has.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Tara pada tanggal 15 Apr 2023
Thanks for the 10 out of 10 review, Denise! We're so glad your travels brought you back and that your stay was great. We look forward to your next visit!

10/10 Sangat Bagus

Donna

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan April 2023
Tanggapan dari Tara pada tanggal 24 Apr 2023
Thanks for the 5 star review, Donna! We appreciate you and hope your travels bring you back in the future.

10/10 Sangat Bagus

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My wife was impressed with the cleanliness of the room, and the hotel lobby was clean despite ongoing renovations. Also, we left early morning before breakfast, but the manager allowed my wife to toast a couple of bagels and take a couple of hard boiled eggs for an on the road breakfast.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Tara pada tanggal 27 Mar 2023
Thank you for the 10 star review, Joseph! We appreciate you choosing us and are so glad your stay was a pleasant one. Please come back and visit us again.

10/10 Sangat Bagus

leo

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Asked for a room change because of a barking dog and got one right away. Great and frendly staff.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Tara pada tanggal 22 Mar 2023
Thank you for the 5 star review, leo! We appreciate you and hope to see you again.

2/10 Sangat Buruk

Gary

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Izzy, the Breakfast person was very efficient and friendly.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Tara pada tanggal 7 Mar 2023
Hi Gary! Liz is a true asset. I would love the opportunity to speak with you in regards to your stay. Please feel free to reach out, I am at your service.

8/10 Bagus

Gene

Disukai: Staf & layanan, kenyamanan kamar
Great price for a Fairfield. The property is undergoing renovation
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Tara pada tanggal 14 Feb 2023
Hi Gene! Thanks for taking the time to provide a review. Please come back and see us again!

10/10 Sangat Bagus

Manuel

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, great breakfast, clean comfortable beds and recent remodeling is ongoing. Looks good. Would recommend to friends and family !
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Tara pada tanggal 10 Feb 2023
Hi Manuel! Thanks for the 5 out of 5 review. We hope to see you again in the near future!

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Tara pada tanggal 13 Nov 2023
Thank you for the 5 out of 5 review, Michael! We hope your travels bring you back for another visit in the near future.

10/10 Sangat Bagus

Deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Tara pada tanggal 31 Jan 2023
Hi Deborah! Thank you for the 10 out of 10 review. We appreciate you!

10/10 Sangat Bagus

Rosemary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Tara pada tanggal 7 Mar 2023
Hi Rosemary! Thank you for the 5 out of 5 review. We hope your travels bring you back in the future.