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Ulasan untuk Hampton Inn Roanoke/Hollins - I-81

2.5 out of 5
Hampton Inn Roanoke/Hollins - I-81
7922 Plantation Rd, Roanoke, VA

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 296 dari 630 ulasan" "
Penilaian 8 - Bagus. 197 dari 630 ulasan" "
Penilaian 6 - Cukup Baik. 74 dari 630 ulasan" "
Penilaian 4 - Buruk. 44 dari 630 ulasan" "
Penilaian 2 - Sangat Buruk. 19 dari 630 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dennis

Right off I -81 , walking distance to very good Mexican restaurant, front desk person very nice , hotel very clean
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tracy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk was super friendly and courteous
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

NAPAT

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, plenty of coffee and water! Which hotels would not offer.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Sandra l

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Robin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and welcoming for our one night stop on our travels.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Carole

Double check if you have a pet
While the hotel was nice we were surprised to be hit with a $75 pet fee when we checked in. The Hotels.com site listed pet friendly up to 75 lbs but no mention of a fee in the policies section. The night manager told us that the hotel itself has the fee and cannot be responsible for other booking sites. This is bad business. If you are going to allow other sites to book rooms for your hotel you should be responsible to be sure everything is represented up front and honestly. Also, $75 is by far the highest pet fee we have ever paid.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Susan

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Robert

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Agostino

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

John, Anderson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mgr at front desk was very helpful
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kathy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Carol

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Leisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Linda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was so friendly and helpful, room and bedding was wonderful and the breakfast was outstanding with lots of variety. Love this place!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Winton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient off 81.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very hospitable
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Cynthia

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Pamela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Sheryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Judith

Property wasn't that good. Price per night was exorbitant. Highway robbery. House keeping emptied trash in bathroom but not in room. Not good enough property for so high a price. Will never stay there again.
Menginap 3 malam pada bulan Oktober 2023

6/10 Cukup Baik

Sharman

Bepergian bersama keluarga
Nice stay
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

MILLIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
redeeming itself
Needed some extra time in the morning so I asked for an extra half hour check out time front desk was able to accommodate. Upgraded remodeled unit. Often times Hampton inns are out dated with old wooden furniture in the rooms but this one was good with more modern appeal
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Joan

Bepergian bersama keluarga
Disukai: Kebersihan
Average property. Dog fee excessive
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Michael

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wished we could take the beds to our home
We were very well pleased in every way. The beds were especially comfortable.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Nancy Carter, Gainesville

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the decor, cleanliness -- all of it.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Vitalii

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had booked and paid for a hotel room. when the clerk arrived, he could not find our payment for a long time (there was a problem with the Internet), but they nevertheless accepted and settled. Thanks a lot! everything is clean and perfect! tasty breakfast!

10/10 Sangat Bagus

Jan, Montclair

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Evelyn

Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Gina

Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Lillian

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
This location is under renovation and the pool is closed, there are no refrigerators and some of the rooms have issues such as broken AC in our first one then a broken lock on the door in our second one. The manager did work hard to get us settled in a good room.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Samuel

Bepergian bersama keluarga
It was under renovation so it’s not super
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Paul

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean even though under renovation.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

kay

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
under construction. very uncomfortable
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Russell

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
The hotel was under renovation which was not known until we pulled into the parking lot. Construction materials, workers, guests and smokers all shared the same side entrance and parking was limited by the construction laydown area. Should have discounted the rate for putting up with this mess. Did have a recently renovated room which was nice

2/10 Sangat Buruk

Carl, Pennington

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This hotel was a remodeling mess in mid June ‘23. Lobby and breakfast areas closed and unpleasant makeshift spaces substituted. Some glass at end of parking area where temporary entrance relocated. Unrelated- shower was luke warm (water was hot the following morning). Guess what- no mention of any if this on Orbitz and no reduction in price.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location. The staff is amazing!
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

Janet, Virginia Beach

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Where to begin?! First of all, when I arrived I went to my room and found I had been placed in a two queen size bed room instead of a king size bedroom. When I called down to the front desk to express my concern, the staff member said my reservation had been changed earlier that day but they couldn't see why. They said "maybe we lost the details for your room when we started our renovations" (a totally bogus suggestion as they are run by Hilton - and Hilton's computer system wouldn't be taken offline because of a single hotel renovation). The woman at the front desk said the general manager was not in and wouldn't be in until the following morning; they couldn't correct my situation themselves because the hotel was sold out. You may wonder why I was insistent for a kingsize bed instead of two queens; not only is the kingsize room more spacious but the kingsize beds at Hampton Inns are less "hard" and stiff to sleep on. The following morning, I had to call the front desk and Hilton itself to finally get a hold of the general manager. After I was subsequently moved, the following day I did not receive cleaning service in my room until I called down to the front desk to get housekeeping to come by; I had requested cleaning services for every day I was there. The second day again I had not received any cleaning services and had to go retrieve new towels from the front desk myself. The front desk personnel did not seem surprised that housekeeping had not gone to my room.
Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Pool was closed, renovations taking place
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Penny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was perfect!
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Cristin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Katherine

Menginap 1 malam pada bulan April 2023

8/10 Bagus

Sylvie

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Pour 1 nuit c est parfait Près de la 81 Très pratique
Menginap 1 malam pada bulan April 2023