Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 426 dari 1002 ulasan" "
10 - Sangat Bagus
426
Penilaian 8 - Bagus. 325 dari 1002 ulasan" "
8 - Bagus
325
Penilaian 6 - Cukup Baik. 141 dari 1002 ulasan" "
6 - Cukup Baik
141
Penilaian 4 - Buruk. 69 dari 1002 ulasan" "
4 - Buruk
69
Penilaian 2 - Sangat Buruk. 41 dari 1002 ulasan" "
2 - Sangat Buruk
41
8,2/10
Kebersihan
8,6/10
Staf & layanan
8,2/10
Fasilitas
7,6/10
Kondisi & fasilitas properti
8,2/10
Ramah lingkungan
Ulasan
8/10 Bagus
Robert
Bepergian bersama teman
22 Mei 2024
Disukai: Kebersihan, staf & layanan
Room was very clean and updated. Our wallAirConditioning unit was struggling to cool and noisy. Common areas need some updating.
Robert
Menginap 3 malam pada bulan Mei 2024
10/10 Sangat Bagus
Brenda
19 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good breakfast, Twigs restaurant great, outdoor seating nice.
Brenda
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 20 Mei 2024
Thank you for the review! We are happy to hear that you enjoyed your stay.
8/10 Bagus
Tricia
Bepergian dalam rombongan, Bepergian bersama keluarga
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoy the breakfast. I don't enjoy the really perfumey smell by the elevators. The staff is very nice and helpful.
Tricia
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 8 Mei 2024
Thank you for the feedback. We appreciate your being our guest.
10/10 Sangat Bagus
Stephanie
Traveler bisnis
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just fine
2nd stay
Stephanie
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 7 Mei 2024
Thanks for the rating! We appreciate you being our guest.
8/10 Bagus
Sean
Bepergian bersama keluarga
2 Mei 2024
Disukai: Fasilitas
Perfect location for Mayo visits, very clean and spacious room. Well worth the money.
Sean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 2 Mei 2024
Thank you for the feedback. We are glad that we met your needs for your Mayo Clinic visits.
8/10 Bagus
Brian
30 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Brian
Menginap 1 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 2 Mei 2024
Thank you for the rating!
10/10 Sangat Bagus
Debra
Bepergian bersama keluarga
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lots of breakfast choices
Debra
Menginap 1 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 29 Apr 2024
Thank you for your feedback. We are glad to hear you enjoyed our plentiful breakfast options.
10/10 Sangat Bagus
Jeffrey
27 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jeffrey
Menginap 3 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 29 Apr 2024
Woo hoo! We are so happy to hear that you enjoyed your stay. Thank you for being our guest.
10/10 Sangat Bagus
Jane
Traveler bisnis, Bepergian bersama keluarga
25 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is amazing and the restaurant is one of the best around. The shuttle system is very convenient. We will always stay here!!!
Jane
Menginap 1 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 25 Apr 2024
We are so happy to hear that you enjoy our services! Thank you for being our guest.
10/10 Sangat Bagus
Kevin
15 Apr 2024
Kevin
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 6 Mei 2024
Thank you for the rating!
10/10 Sangat Bagus
Jane
12 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is convenient to all that we needed the staff is super friendly & Twigs restaurant has amazing amazing food!!!
Jane
Menginap 2 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 12 Apr 2024
Thank you for the great review! We are so pleased that you enjoy our amenities and friendly staff.
8/10 Bagus
Deseray
Traveler bisnis, Bepergian bersama keluarga
10 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Customer service is great and is always friendly. They have a shuttle to take you to anywhere within a couple miles and to the airport.
Deseray
Menginap 1 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 10 Apr 2024
Thank you for the review! We are glad to hear that our staff took good care of you.
6/10 Cukup Baik
Danielle
Bepergian bersama keluarga
7 Apr 2024
Disukai: Kebersihan
Parking is a nightmare, rooms are ok, breakfast was ok
Danielle
Menginap 2 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 8 Apr 2024
We are sorry to hear that you did not enjoy your stay. If you have any specifics to share about the issues, please do not hesitate to reach out.
6/10 Cukup Baik
Karen
Bepergian bersama keluarga dan anak
5 Apr 2024
Disukai: Kebersihan, staf & layanan
Make sure there’s wrestling scheduled when you will be there to many kids and a lot of noise and not good all around.
Karen
Menginap 2 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 5 Apr 2024
There is definitely a lot of people around in the hotel and city during the tournament. We are happy to work with people to find a room location that helps you have a peaceful and enjoyable stay.
8/10 Bagus
Claudia
3 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Claudia
Menginap 2 malam pada bulan April 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 4 Apr 2024
Thank you for the review. We appreciate you being our guest!
10/10 Sangat Bagus
Debra
Bepergian bersama keluarga
1 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is friendly and polite.
Debra
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 1 Apr 2024
We are glad to hear that our staff took good care of you during your stay.
10/10 Sangat Bagus
Mike
Traveler bisnis
31 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic staff, super helpful. Great room. Fantastic location.
Mike
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 1 Apr 2024
We are so glad to hear that you had an enjoyable stay. Thank you for being our guest!
4/10 Buruk
Elizabeth
Bepergian bersama teman
30 Mar 2024
Disukai: Staf & layanan
HOT!! They locked the thermostat at 71 degrees. We got an extended stay room so opening the windows at night wasn't an option as they are accessible to anyone walking by. The outlets are horrible and whatever you plug in barely stays in. The pillows were very uncomfortable. Breakfast was good. Central location. Wouldn't stay again though.
Elizabeth
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 1 Apr 2024
Thank you for sharing your experience. We are sorry to hear that it was not an enjoyable stay. We appreciate bringing your concerns to us and will have our maintenance staff look into the issues.
4/10 Buruk
Iku
Bepergian bersama keluarga
27 Mar 2024
Tidak Disukai: Fasilitas
We checked in at 9:00 and just wanted a bite to eat that late. The hostess ignored us until my daughter in law asked if we could be seated. She said go to the bar and order. We knew they closed in half an hour. After standing at the bar for at least 10. Minutes andt least 4-6 employvisiting and blatantly ignoring us. We walked out. The young lady that checked us in was not at all friendly. I felt as if we were an interruption of her evening. We were the only ones at the and no phone ringing. I would not stay there again nor would I recommend it. This is not IKU this is Melba Bennett and we are the ones who arepaying .
Iku
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 28 Mar 2024
We are so sorry to hear about your experience. Your comments about Twigs Tavern & Grille will be passed along to their management. Our staff should always be attentive to our guest's needs and we will speak to the employee you encountered at the front desk about taking care of the guest in a timely manner.
8/10 Bagus
Steven
25 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I didn’t realize it was exterior entry. It was clean and comfortable.
Steven
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 26 Mar 2024
Our apologies you did not realize that our extended stay guestrooms have exterior entrances. We will work with Expedia to find ways to better communicate this feature.
10/10 Sangat Bagus
Sheila
Bepergian bersama keluarga
19 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is outstanding! Friendly, welcoming and helpful throughout our stay.
Restaurant was convenient, food was delicious and well priced. The service was excellent. We ate there every day for at least 1 meal.
Sheila
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 20 Mar 2024
Hi Sheila, thank you for the awesome review! We are so happy to hear you enjoyed our wonderful staff and facilities! We greatly appreciate your business and kind words!
10/10 Sangat Bagus
Chad, River Falls
17 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet, clean
Chad
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 18 Mar 2024
Thank you Chad for the great review! We are happy to hear you enjoyed your stay at our hotel!!
8/10 Bagus
Jodi
16 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property is older so it could use some updating. It was clean and rooms were spacious. I would stay again .
Jodi
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 18 Mar 2024
Thank you Jodi, we are glad you enjoyed your stay at our hotel! Remodeling is coming soon!! We hope to see you back in the future!
6/10 Cukup Baik
Marsha
Traveler bisnis
12 Mar 2024
Disukai: Staf & layanan
The room accommodations are getting to be run down. Service is good and shuttle services are great!
Marsha
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 13 Mar 2024
Thank you for your feedback.
10/10 Sangat Bagus
Jon
11 Mar 2024
Jon
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 1 Apr 2024
Thank you for the review! We appreciate you staying with us.
10/10 Sangat Bagus
scott
Bepergian bersama keluarga
10 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything about this property was great! (except our shower handle was broken and water never got hot)
Front desk staff was friendly and helpful
Twigs restaurant was awesome
Would stay again
scott
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 11 Mar 2024
Thank you so much for the review! We are glad that you we enjoyed your stay and will look into the issues you shared.
10/10 Sangat Bagus
Kathryn R
5 Mar 2024
Disukai: Kebersihan, staf & layanan
The hotel has buses running until 10:00pm for evening appointments at Mayo Clinic.
Kathryn R
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 6 Mar 2024
Thank you for the review! We are glad that our later hours for the shuttle are helpful. Definitely helps with those late appointments!
10/10 Sangat Bagus
Patricia
Bepergian bersama teman, Traveler bisnis
5 Mar 2024
We’ve come back here every time we have appts in Rochester.
Patricia
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 5 Mar 2024
Thank you for being our guest! We are happy to be your go to place for your Mayo patients.
6/10 Cukup Baik
Steve
Traveler bisnis, Bepergian bersama keluarga
1 Mar 2024
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
Cooling unit didn’t work when we arrived had to change rooms at 1:00 am
Steve
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 1 Mar 2024
We are so sorry to hear that the temperature control was not working. We will follow up with maintenance to ensure that it was addressed. Thank you for bringing to our attention.
8/10 Bagus
Chad
Traveler bisnis, Bepergian bersama keluarga
26 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Twigs
Chad
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 26 Feb 2024
Thank you for the rating. We are glad to hear that you enjoyed Twigs Tavern & Grille!
8/10 Bagus
DEBRA
Bepergian bersama keluarga dan anak
25 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a pleasant stay during the BB Tournament this weekend. We stayed in a one bedroom unit next to the main hotel. We enjoyed the up close parking and the kitchen and dining room areas. However, the couch was ripped up and the room was over 75 Degrees the entire stay. The heat was NOT on and we had to run the A/C to cool the room down. The room definitely needs some updating. Otherwise, we really enjoyed our stay!
DEBRA
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 26 Feb 2024
Thank you for taking the time to share your experience. We are glad that you enjoyed your stay. Your comments about the room will be passed along to address.
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 21 Feb 2024
Wonderful! We are so happy to hear that you enjoyed your stay with us. Thank you for the rating and we look forward to welcoming you back should the need arise.
8/10 Bagus
Bonnie
18 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bonnie
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 20 Feb 2024
Thank you for being our guest and taking the time to share a rating.
4/10 Buruk
Michelle
14 Feb 2024
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Horrible climate control
Everything fine but horrible climate control in room. The room was extremely hot even with air conditioner fan running and thermostat set to 50 degrees.
Michelle
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 15 Feb 2024
We are sorry to hear that you had issues with the temperature controls. We have passed along the issue to our maintenance department to address. Thank you for bringing to our attention.
10/10 Sangat Bagus
Karen
Traveler bisnis, Bepergian bersama keluarga
7 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great place to stay
Karen
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 8 Feb 2024
Wonderful! We are so happy to hear that you enjoyed your stay and look forward to welcoming you back should the need arise.
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 23 Jan 2024
Thank you for the rating. We are so happy to hear that you had an enjoyable stay!
8/10 Bagus
Douglas
Bepergian bersama teman, Traveler bisnis
10 Jan 2024
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Needs updating! Toilets are way to small for a 6ft man! Bathrooms are too small and sink area is built too low with very little counter space!
Douglas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 10 Jan 2024
Thank you for the feedback. We will pass along your recommendations to the ownership.
8/10 Bagus
Kathleen
Bepergian bersama teman, Traveler bisnis
9 Jan 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent restaurant on premises. Breakfast very good—complimentary which was nice. It snowed so plows were out early so bring earplugs just in case.
Kathleen
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 9 Jan 2024
We are so glad to hear that you enjoyed Twigs Tavern & Grille! Lots of good options :) Thank you for staying with us and I hope you had a safe trip home.
10/10 Sangat Bagus
Megan, Chapel Hill
Bepergian bersama keluarga dan anak
4 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An excellent choice for anyone visiting Rochester! Very walkable and close to shopping, parks, restaurants, and--of course--Mayo Clinic. The staff was very helpful and thoughtful and the onsite restaurant was excellent. Highly recommend!
Megan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 9 Jan 2024
Thank you for the review! We are so glad to hear that you enjoyed our services and look forward to welcoming you back should the need arise.
8/10 Bagus
Cameron
24 Des 2023
Disukai: Kebersihan, staf & layanan
Cameron
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Centerstone Plaza Hotel pada tanggal 25 Des 2023
Hi Cameron, thanks for the great rating. We are happy to hear you enjoyed your stay with us! Happy Holidays!
10/10 Sangat Bagus
Cyndi
Bepergian dalam rombongan, Traveler bisnis
22 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cyndi
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 22 Des 2023
Thank you for the rating. We are so glad to hear that you enjoyed your stay.
10/10 Sangat Bagus
Dr. Gabby
Bepergian bersama keluarga
20 Des 2023
Disukai: Fasilitas
Dr. Gabby
Menginap 4 malam pada bulan November 2023
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 21 Des 2023
Thank you for the rating. We are so happy to hear that your enjoyed your stay.
10/10 Sangat Bagus
Sherri
Bepergian bersama teman, Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga
15 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas
Great being in a nice neighborhood close to Mayo Clinic and green space.
Sherri
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 19 Des 2023
We are glad to hear that you enjoyed your stay with us. We agree that it's nice to have lots of green space around us. Even better when we can still see in December!
6/10 Cukup Baik
Colleen
5 Des 2023
Disukai: Staf & layanan
Lobby and restaurant were beautiful! Staff was wonderful, very accommodating for our team. Rooms were old and outdated and need some major updating.
Colleen
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 5 Des 2023
Thank you for taking the time to share your experience.
8/10 Bagus
Malcolm, Rochester
Bepergian bersama teman
3 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in one of the full kitchen suites. Bedroom fully separated from living and kitchen areas. Room is a little dated and could use a refresh, but otherwise was perfect for the week we stayed. The building is separate from the main hotel. Each unit is separate with outside entrance to the room (might be inconvenient in inclement weather). The heating and A/C units are in the living area and do not affect the sleeping area. All in all we would not hesitate to stay here again.
Malcolm
Menginap 5 malam pada bulan November 2023
Tanggapan dari Centerstone Plaza Hotel Management pada tanggal 5 Des 2023
We are glad to hear that you enjoyed the extended stay guestroom. Thank you for taking the time to share your thoughts!