Rock City Falls hotel guide. Independent hotel in Rock City Falls, New York

"Sheldon was very helpful"

"Loved my corner room but no coffee machine or shower cap which should be a given in a casino hotel"

"The staff were such gre"

"The heating in the room was very loud and kept blowing hot and at time cold air. We didn't sleep at all."

"This establishment is very old and not maintained well. The pool room smells strongly of mold, the carpets throughout are old and dirty. The main building doors do not lock and the room doors do not lock appropriately. The room was not clean, the hallways smell of cigarette smoke and marijuana. People are actively smoking throughout the building hallways, some staff. It is obvious that this establishment is poorly managed. Photos and recordings were sent to corporate, I ended my stay 1 day in related to safety issues, poor services (WiFi) and the corporate team did refund and support concerns."

"Great staff "

"Room "

"Clean property and staff was very friendly and attentive "

"We had a great stay, with everything we needed and more."