Hotel dekat Roosevelt Mall

"Clean, quiet, comfortable. Good value."

"Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

"Ok"

"The room was clean comfortable and well stocked. Checking in was smooth and easy, parking was expensive but non complicated. The only down side is they did not offer late check out when requested and you couldn't control your own room temperature."

"Artarshia was very friendly and very polite at check in. She has a wonderful personality that put a smile on my group face. The other staff was fantastic also and very helpful. They all deserve a honor for their great work ethics. At both hotels we cross paths with different employees everyone deserves five stars."

"Property has just come under new management/ownership. In need of remodeling, For the price ok"

"Cool front desk"

"Felt like home"

"Easy check in and check out Didn't like only one lock on door"

"."

"Mold! There was mold in our first room. We both got extremely sick from it. We stayed for 7 days and spent 5 of them sick. They only give you two flat pillows for a queen/king bed and we requested more and finally days later got them. Our second room only had one bath towel but we made it work for the days we were there. The wifi - where to begin? Constantly lagging and not connecting. The place didn’t even have basic cable so it was an adventure. Spend a few dollars more and find a better...

"Dryer was broken, found roaches several time in the bathroom."

"The breakfast was amazing. The girl working the dining room was the most professional person we’ve had on a vacation. Walking distance to everything you need."

"I'm a traveling nurse and my phone was stolen at work the night before I had to renew my reservation. I was 1 hour late paying for my reservation cause I had to go in person to get money due to my phone being stolen and deposit it to pay the hotel. The staff was rude about the entire situation telling me I was banned from staying at any of their properties cause I had money issues. Mind you this was my 4th week there and I had never been late before. I have never been treated so badly in the...

"It was a great experience for my children and I bc this house was / used to be my family home…. My great grandparents home where my grandfather and other family members grew up and we had lots of family holidays!! It was wonderful to share that with my own children! Thank you!!"

"I just been 10 minutes smelling like dog was dirty A/C don’t work I don’t get my money back Expedia don’t help the property neither"

"Upon checking in, we found the hotel undergoing a co.plete renovation. Most of the main lobby closed off and the bar moved to the restaurant. The elevators were also being renovated and taken out of service 1 or 2 at a time out of the 3. I would have expected Expedia to have some type of construction notice when booking. I always stay at the Southbank when in Jacksonville, but this had to be the most disappointing visit EVER!!! Call the hotel beforehand to confirm status of renovation to avoid...