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"The staff were super friendly and helpful. They always had a smile."

"This is an old historic hotel. It does not have parking so you have to park at a public structure a block away. They do not have a Bell stand to help you unload your bags. With that said, it is a cool property and a good experience with a fantastic staff, a great pub and restaurant right in the middle of downtown Nelson, which is a fantastic city. "

"It was nicer than I expected for the price. Everything was really clean, even the pet room we stayed in (which typically are a bit grimy in my experience). Location was perfect for exploring Baker street and the discounted breakfast was delicious! Would stay again. "

"Room was clean. Internet was good. Nothing fancy but was fine for our needs. Did not use pool/hottub."

"Yes"

"Best place in Trail to stay! Rooms are sizeable and clean. The lounge is fantastic"

"yes everything was good, just the bathroom did not have a door "

"Beautiful property! Will be back for sure!"

"The hotel welcomed pets and ensured I could change my room to a pet room when unable to request it through Expedia. Staff were friendly and helpful."