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Ulasan untuk Howard Johnson by Wyndham Roseburg

2 out of 5
Howard Johnson by Wyndham Roseburg
978 NE Stephens St, Garden Valley Blvd / Stephens, Roseburg, OR

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 154 dari 748 ulasan" "
Penilaian 8 - Bagus. 278 dari 748 ulasan" "
Penilaian 6 - Cukup Baik. 157 dari 748 ulasan" "
Penilaian 4 - Buruk. 83 dari 748 ulasan" "
Penilaian 2 - Sangat Buruk. 76 dari 748 ulasan" "

7,4/10

Kebersihan

8,0/10

Staf & layanan

5,8/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Ken

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Great check in
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

jill, Delta

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Martel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was fine
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Amelia

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy stay. Helpful kind front desk
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Heidi

Bepergian bersama keluarga
Trash & bags all around Took a walk and felt unsafe
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Kassidy

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 7 Feb 2024
We are sorry that your experience was not 100%. We don't even see that you stayed with us. There was a reservation which came however it was overbooked by expedia/3rd party website you used. So we cancelled it without any penalty. Not sure what else we could had done. Regards GM

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Shana

Bepergian bersama keluarga dan anak
The property is a motel; I had thought I was booking a hotel. The reason I booked this establishment was because I was wanting a restful, peaceful night, but that didn’t happen as the road next to the business is as busy as the freeway all night. One thing, I absolutely must complain about is the lack of security once in the room: they had removed the door latch from the top of the door, and the only “security” system was the deadbolt that my 3 year old found interesting enough to play with…we slept with a chair in front of the door incase she had wanted to “play” with it while we were sleeping. The mattresses were soft…too soft. They kept the Wi-Fi password “under lock and key” which you had to call the front desk for… we opted to use data. Nothing against this business, but we expected more for the price we paid and we won’t be back.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tim pada tanggal 8 Des 2023
Thank you for letting us know we have taken care of the latch issue as needed. Sorry about the inconvenience with your stay as well as internet issues. We hope you have a happy holiday and a merry Christmas

8/10 Bagus

Norman

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Surprisingly nice
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 18 Okt 2023
Thank you for the review, look forward to the next visit.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Avoid at all costs
Most disgusting room. Furniture wasn’t fit for Goodwill. Will be demanding a refund. $200 for this room was an obscenity.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 18 Okt 2023
Thank you for the review.

8/10 Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 13 Sep 2023
Thank you for the review and look forward to seeing you the next time.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
bathroom broken
Room was nice and comfortable but the toilet had a major leak and we had to turn it off when not in use. Could have warned us or not used that room until it was fixed.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Management pada tanggal 13 Sep 2023
I am sorry to hear about the issues you had with the toilet, we have made maintenance aware of the issue and have corrected it.

10/10 Sangat Bagus

Ann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service & very clean w/nice decour inside!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Management pada tanggal 22 Agu 2023
Thank you so much for the review. We are glad you enjoyed your stay with us.

8/10 Bagus

Rick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good, friendly staff
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Management pada tanggal 7 Agu 2023
Thank you for the review. look forward to your next stay.

10/10 Sangat Bagus

ERIC

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Very convenient location and staff is polite and helpful.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 5 Agu 2023
thank you for the review.

10/10 Sangat Bagus

Shana

Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 21 Agu 2023
Thank you for the review.

4/10 Buruk

Crystal

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff was nice but the room was gross it stunk of idk what. The bathroom was old and rusty. The walls so ceiling had unpainted plaster touch ups the bedding stunk i don’t think i slept a wink if you can go somewhere else i would
Tanggapan dari Management pada tanggal 5 Agu 2023
Sorry to hear about your stay we are looking into this.

8/10 Bagus

LeAnn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pictures are deceiving. There is no breakfast and the covered bridge is 45 miles away. The rooms were older but clean. The front desk and housekeeping staff were very friendly. Very affordable. We enjoyed our stay and would stay here again.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 5 Agu 2023
Thank you for the review and look forward to the next time.

8/10 Bagus

Catalina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great customer service
We made a last minute reservation while on the road We checked in about 3AM just to get a few hours sleep and shower before continuing our trip. Impressed with the easy ck in, cleanliness and pet policy. Only downside is if you’re towing or have non standard size vehicle you have to park off site. Luckily the restaurant next door had space for us. The gentleman that checked us in let us know before we started our cl in process. Great customer service….especially since I’m sure we woke him up and he had the observation skills to let us know!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 25 Jul 2023
Thank you for the review and for staying with us, we look forward to the next time

8/10 Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 25 Jul 2023
Thank you for the review

10/10 Sangat Bagus

Geneva

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I would stay again.
The property and room were clean. The Staff was respectful and friendly.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 25 Jul 2023
Thank you for staying with us and the review. Look forward to the next time.

8/10 Bagus

LEO

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 5 Agu 2023
thank you for the review.

10/10 Sangat Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
people were very nice condition or building needs help
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 11 Jul 2023
Thanks for the review.

8/10 Bagus

Jeffery

Disukai: Kebersihan, staf & layanan
Older motel, have done a good job bring it to a more modern look. Parking is a bit tedious for motorcycles. But was priced right, and comfortable.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 3 Jul 2023
Thank you for the review and kind words. Look forward to seeing in the future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel for an overnight stay..
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 3 Jul 2023
Thank you for a review, look forward to the next stay.

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Surprisingly great. Longtime local and needed space for company. Rooms were large and overall stay was much better than anticipated! Will book again!
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 3 Jul 2023
Thank you for the review and look forward to seeing you on the next stay.

4/10 Buruk

Teddi L

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sheets and pillow cases were stained, asked for fresh and they came while we were out and threw the clean ones ine the table. Microwave, fridge and coffee pot were all filthy. TV screen has a black line halfway down the center of the screen. Hotel backs up to a hill that in coming down and caution tape up. We would have happily ate the cost of the one night to stay somewhere else for the night but couldn't find any available rooms near by. I was also told they put a hold on my credit card until room was inspected by cleaning lady after we check out in case there was any damage. I took pictures if everything. They better not charge me.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 20 Jun 2023
Sorry to hear about the stay, will investigate and take proper action.

10/10 Sangat Bagus

Alice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The price was reasonable we only needed a bed to sleep on.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 20 Jun 2023
Thanks for the review

8/10 Bagus

Jack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 20 Jun 2023
Thank you for the review.

8/10 Bagus

Mary

Bepergian dalam rombongan
Disukai: Staf & layanan
The staff was friendly and rooms were clean and comfortable, although it is an old motel and somewhat data. Carpets could have used a good shampoo, or possibly need replacing, but it was reasonable, basic accommodation.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Management pada tanggal 31 Mei 2023
Thank you for the review.

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Management pada tanggal 24 Mei 2023
Thanks for the review

8/10 Bagus

Ilene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property and room where just fine. Only problem was the toilet plugging up
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Management pada tanggal 22 Mei 2023
Glad your overall stay was pleasant, sorry to hear about the toilet issue. We have made sure maintenance looks into it.

8/10 Bagus

Carl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Management pada tanggal 17 Mei 2023
Thank you for the review.

2/10 Sangat Buruk

SHALAE

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I booked two rooms and we were put on different floors. Our guest's room had old dried up soap and hair in the shower. His faucet came off the wall while he was showering. Our coffee pot still had coffee in it. Mismatched paint on the walls, bent door jams. They did not at least take our garbage out or freshen the room between nights, said they don't do that. Just very disappointed for a Howard Johnson property. Would never recommend this property to anyone and will never stay there again.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Travis H pada tanggal 17 Mei 2023
I am sorry to hear your stay wasn't Pleasant. When your friend lock himself out of his room by karate chopping the security latch and I had to stick my arm in there and unscrew the screws to get it open no one mention anything to me about the other issues. No one asked for any stayover service or we would of provided it. I hope on your next adventure you will communicate better to Front desk about any issues you have.

8/10 Bagus

Harry

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable stay
Menginap 1 malam pada bulan April 2023
Tanggapan dari Management pada tanggal 29 Apr 2023
Thank you for your review and we hope to see you in the future.

2/10 Sangat Buruk

Kelly

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking is terrible. No hot water in the shower.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Management pada tanggal 4 Feb 2023
Sorry to hear that your stay was not satisfactory, we have mad the maintenance team aware of the issues.

4/10 Buruk

Tamecca

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Our room key stopped working before checkout time. No one answered at the front desk. We had to call the number posted on the door of the office. The bed was too soft and uncomfortable. I liked that we were offered snacks upon arrival.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Management pada tanggal 31 Jan 2023
Sorry to hear that the key card stopped working before check out, sometimes the magnet strip gets effective and we just have to re-swipe it. Its unfortunate but sometimes things happen. Also sorry to hear you didn't enjoy the bed as it was to soft and not comfortable as you would of preferred. Glad to hear everything else was to your liking, look forward to seeing you in the future.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan
I was impressed with the helpfulness and attention regarding my concerns.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Management pada tanggal 9 Jan 2023
Thank you for the review, glad we were able to take care of you and look forward to the next time.

8/10 Bagus

Cindy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Basic, clean, friendly
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Management pada tanggal 9 Jan 2023
Thank you for the review, hope to see you the next time

10/10 Sangat Bagus

david

Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Management pada tanggal 16 Des 2022
Thank you for the review

8/10 Bagus

Chun Keung

Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2022
Tanggapan dari Management pada tanggal 14 Nov 2022
Thank you for the review.

8/10 Bagus

Sunitha

Disukai: Kebersihan, staf & layanan, fasilitas
Stayed overnight, parking near room, not sure about the neighborhood at night but was fine during the day, had all the basics.
Tanggapan dari Management pada tanggal 9 Nov 2022
Thank you for the review, glad to hear that your stay was overall good.

4/10 Buruk

Christine

Bepergian bersama teman
Disukai: Staf & layanan
We were in a non smoking room and the man next door smoked outside his door which was right next to ours also not well insulated I was awakened by a shower and banging at 1:20 am kept going for a while
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Management pada tanggal 31 Okt 2022
Sorry Christine to hear about your stay. We will look into these matters and address accordingly.

2/10 Sangat Buruk

Gina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Management pada tanggal 9 Nov 2022
Thank you for the feedback will have staff look into this.

8/10 Bagus

Cheryl

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room 101
Door stuck, bathroom faucet was challenging, pillows flat, but the room was comfortable and met my needs.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Management pada tanggal 6 Okt 2022
Thank you for staying with us and giving a review. I am sorry to hear that the door stuck and the bathroom faucet was a challenge. I will have maintenance look into those and get it fixed.

10/10 Sangat Bagus

Skeeter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
An affordable hidden gem
The bed was AMAZING, like sleeping on a perfect cloud. The jacuzzi tub was by far the best designed one ive ever expierenced for my back. It was absolutely perfect. The retro style was adorable as well. I cant believe how affordable it was for how comfortable it was! Also the dlfront desk man was extremely friendly and helpful!
Menginap 1 malam pada bulan September 2022
Tanggapan dari Management pada tanggal 13 Sep 2022
Thank you Skeeter it was a pleasure to have you with us. I hope Monday Night Raw is amazing look forward to your stay in the future.

6/10 Cukup Baik

Rodger, Nevada City

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Not well maintained. Toilet about to fall off its anchor. Very noisy in a busy street.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Management pada tanggal 7 Sep 2022
Hello Rodger sorry to hear that your stay wasn't satisfactory, we are having the management team look into this.