Kolam renang indoor dan 2 kolam renang outdoor
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Ulasan untuk Ambassador Thermal Motel

3.5 out of 5
Ambassador Thermal Motel
Cnr Whakaue & Hinemaru Streets, Rotorua

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 189 dari 467 ulasan" "
Penilaian 8 - Bagus. 206 dari 467 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 467 ulasan" "
Penilaian 4 - Buruk. 14 dari 467 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 467 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Greg

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
No hot water
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

Karine

Menginap 3 malam pada bulan Februari 2024

6/10 Cukup Baik

Elizabeth

Bepergian bersama teman
Smelly, the sulphur pool and a unusual smell in the room
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Kaylene

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Firstly the associate who checked us in was courteous and professional. He was able to arrange for an early check in which we really appreciated. However we could not over look the dirty room,outdoor areas and the pools. As we had chosen this hotel to experience the thermal pool, we just couldn't use it as it was not clean. I would like to caution other guests that the photos are not accurate and if you want to experience thermal pools you may want to consider going elsewhere. In closing the motel is in a great location and easy walking distance to restaurants and attractions in Rotorua.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Joanna

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Disappointing
Very basic motel in need of modernisation. Very expensive for what it was.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Dominic

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
AVOID
Nothing good to say about property, only thing to recommend this property is the location, units very run down, major revamp required, so bad we checked out after the 1st night despite having booked for 2 nights
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great to be able to use the hot pool and spa pool after a long drive/day out. Comfortable bed and air conditioning meant a good sleep.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

STEVE

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Carol

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Needs more things done to it
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay -
Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

Yong-Sik

Bepergian dalam rombongan, Bepergian bersama keluarga
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Amanda

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Iulia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Sonia

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

suhasini

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
John was an absolute delight to deal with. Great staff and accommodated us. I strongly recommend the hotel to our friends and in future I plan to book at the same hotel. Thank you
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Saidah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Place was good,near the lake best of all we got to park our car infront of the porch which was convenient as my sister has difficulty in moving around.Great place to walk in the cool morning by the lake.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

JAN FRANZ

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Review
Everything is good from the staff and the room are clean
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Lynn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I thought it was great value for money. Was pretty clean and tidy had everything you needed. Some of the outside areas steps etc a bit tired and need a coat of paint but overall very good
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable stay, use of laundry was very appreciated, limited dining options.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Rowena

Bepergian dalam rombongan
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Nilesh

Bepergian bersama keluarga
Disukai: Kebersihan
The management must consider providing soft tissue box, bin in bedroom, and privacy lock to the toilet/bathroom.
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Grace

Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Teressa

Bepergian bersama keluarga
Disukai: Staf & layanan
The staff were lovely and upgraded our room. The motel is obviously undergoing maintenance which is needed. But we enjoyed the location (walking distance to the lake front and eat street) and the spacious 2 bedroom unit with plenty of space to store bikes.
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Erin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
WE arrived at 8 pm and the pool, hot tubs and washing machine all closed at 9 pm. The washing machine did not spin our laundry so we ended up having to go to a laundromat. The room was fairly clean but the area near the laundry was not and the hot tubs did not look very clean. There was a guest drying rack and I would not have put cleans clothes there ti dry. There was scaffolding up so it looks like they may be making some improvements.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

MATTHEW

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Mary

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
A somewhat old property but comfortable and met our needs. Staff very helpful. Good location. We weren't worried about the usual Rotorua smell as we expected that and it cant be avoided in any case. Good value.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Glen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay and would stay again
We enjoyed our stay here, for 2 nights, 2 blocks from the restaurants etc, easy parking, big warm rooms, we were ground floor which was good as nights were a bit chilly but you can feel the heat beneath here…
Menginap 2 malam pada bulan November 2023
Tanggapan dari Johns pada tanggal 16 Nov 2023
Hi Glen,Thank you for choosing ambassador thermalhope you enjoyed your stay with us and thank you for the lovely review. Hope to see you again Thank you

6/10 Cukup Baik

Thierry

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Convenable mais sans plus
Menginap 2 malam pada bulan November 2023
Tanggapan dari Johns pada tanggal 16 Nov 2023
Hi Thierry,Thank you for choosing ambassador thermal motel.Hope to see you againKind regards

8/10 Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was clean and walking distance to the park
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Johns pada tanggal 16 Nov 2023
Hi Nancy,Thank you for choosing ambassador thermalhope you enjoyed your stay with us and thank you for the lovely review. Hope to see you again Thank you

8/10 Bagus

reena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient location, easily accessable,able to walk to eateries
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Johns pada tanggal 16 Nov 2023
Hi Reena,Thank you for choosing ambassador thermalhope you enjoyed your stay with us and thank you for the lovely review. Hope to see you again Thank you

6/10 Cukup Baik

stephen

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Good location, very close to city center. The room was very hot
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Johns pada tanggal 16 Nov 2023
Hi Stephen, Thank you for staying with us. Sorry for the inconvenience caused. Hope to see you again Thank you

8/10 Bagus

Dhawal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Location
Menginap 1 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 10 Okt 2023
Hi Dhawal,Thank you for choosing ambassador thermal motelWe really appreciate your time for the feed back.Hope to see you againRegards

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Menginap 1 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 3 Okt 2023
Hi There,Thank you for choosing AmbassadorThermal motel.Hope you enjoyed your stay and Hope to see you againRegards

8/10 Bagus

Neelam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Kids enjoyed thermal pool and spa
Menginap 1 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 3 Okt 2023
Hi Neelam,Thank you for choosing ambassador and thank you for your review.Hope you enjoyed your stay and Hope to see you againRegards

10/10 Sangat Bagus

Candi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 18 Sep 2023
Hi Candi,Hope you enjoyed your stay with us.Thank you for choosing ambassador thermal,Hope to see you againThank you

10/10 Sangat Bagus

Jamesntiana

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great host, good space for our family, swimming pool right outside. Close to town and eat st.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 18 Sep 2023
Hi Jamesntiana,Thank you for choosing ambassador thermal. Hope you enjoyed your stay with us.Thank you for your lovely review. Hope to see you againKind regards

10/10 Sangat Bagus

Trina

Bepergian bersama keluarga dan anak
Disukai: Fasilitas, kondisi & fasilitas properti
Affordable and clean! Kids loved the pool. Friendly staff! Thank You!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 17 Sep 2023
Hi Trina,Thank you for choosing ambassador and for your lovely review. we are glad that you are happy with our serviceHope to see you again.Kind regards

10/10 Sangat Bagus

CHAE HYUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 9 Sep 2023
Hi Chae,Thank you for staying with us.We are glad that you enjoyed your stay at ambassador thermal motel,Hope to see you again.Regards

8/10 Bagus

Tane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good very nice
Menginap 2 malam pada bulan September 2023
Tanggapan dari Johns pada tanggal 6 Sep 2023
Hi Tane,Thank you for choosing ambassador thermal motel.We are glad that you are enjoyed your stay with us,Hope to see you againThank you

10/10 Sangat Bagus

Alena

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks for a lovely stay this place is amazing value for money and you feel really looked after
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Johns pada tanggal 1 Sep 2023
Hi Alena,Thank you for choosing ambassador thermal motel.We are glad that you are happy with the service we provided.Hope to see you againThank you

8/10 Bagus

David

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay, located close to the lake front and park and amenities
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Johns pada tanggal 1 Sep 2023
Hi David,Thank you for choosing ambassador thermal motel and your lovely review.Hope to see you againThank you

10/10 Sangat Bagus

Soli

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very pleased with everything, good value for our money, good service and equally good facilities.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Johns pada tanggal 30 Agu 2023
HI Soli,Thank you for choosing ambassador thermal motel and for your lovely review.Hope to see you again.Thank you

4/10 Buruk

Sam

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Property itself is a good option, was great value for money on Expedia price. It has good pool options (outdoor heated pool, spa and indoor mineral pool), a tad tired but nothing major Staff attitude was terrible when I called two days later to enquire about toys my little one left on the bed, was told it went in the rubbish due to not being high value items, when I said that was not professional as I’ve stayed in many hotels and they’ve always kept belongings he said “if you lose things often I would say you’re not professional” Honestly I don’t think I’ve ever been so angry with any customer service and I’ve hardly ever left a negative review in my life but this was just plain rude I would say pay a little more money and go to a place that actually knows how to run an accommodation business.. would never stay there again
Tanggapan dari Ambassador pada tanggal 22 Agu 2023
Thank you for your time,We are really sorry for the inconvenience.Thank you for choosing ambassador thermal motel

2/10 Sangat Buruk

Yukinori

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All windows were facing street level corridor, so my privacy was very limited. I also felt some security risk. The equipment was also aged.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Johns pada tanggal 20 Agu 2023
Hi There,We are really sorry. For Our ground floor rooms windows will face road and our corridors. also, it can be only on ground level. unfortunately we were fully booked on that day and were not able to provide a room upstairs. Many people stayed on our ground floor rooms and we can assure the rooms doesn't have security risks. Sorry for the inconvenience caused. when you book next time please let us know you require upstairs room. Thank you

8/10 Bagus

Yoong

Disukai: Staf & layanan
In town, close to everything.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Johns pada tanggal 19 Agu 2023
Hi Yoong,Thank you for choosing Ambassador thermal motel.We are glad that you have enjoyed your stay with us. Hope to see you again.Regards

8/10 Bagus

Dane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Property is perfect for kids with the pools. Walking distance to restaurants and tourist attractions - perfect location
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Fidon pada tanggal 17 Agu 2023
Hi Dane,Thank you for choosing us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ambassador Thermal Motel in the near future.

8/10 Bagus

Lian You

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hotel is very cleanliness, Staff is nice to service ,Easy parking. Quiet street and walkable to food street, shopping, very close to the park. good value to stay.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Fidon pada tanggal 13 Agu 2023
Hi LianThank you for choosing ambassador thermal and hope you enjoyed your stay with us. We really appreciate your time and lovely review. Hope to see you again.

6/10 Cukup Baik

Brent

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Spa pool was luke warm and the thermal pool which they advertise was empty and used as a storage room.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Fidon pada tanggal 13 Agu 2023
Hi BrentWe're sorry to hear you were disappointed with our spa pool temperature. We appreciate you bringing this to our attention.Regarding the thermal pool I think you haven't seen it. The one you noticed is actually our linen storage room, thermal pool is located before that storage unit left side.

8/10 Bagus

Karla Vanessa Ramon

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Está muy bien ubicado pero le hace falta remodelación y cambiar las toallas y sábanas. Todo lo demás está bien.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Fidon pada tanggal 13 Agu 2023
Hi KarlaWe really appreciate your time to share your experience. Sorry for the inconvenience caused. Hope to see you again.

10/10 Sangat Bagus

Chris

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Fidon pada tanggal 13 Agu 2023
Hi ChrisThank you so much for your the time to rate us. Hope you enjoyed your stay with us and we look forward to welcoming you back soon.