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Birchwood Spa Motel

3.0 star property
Motel with a hot tub, near Polynesian Spa

Choose dates to view prices

Travelers find a calm retreat at Birchwood Spa Motel in Whakarewarewa, where a soothing spa tub and quiet garden await. The property provides practical amenities including in-room WiFi, dry cleaning/laundry services, and storage for luggage.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

About the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 5 min walk - 0.5 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.9 km
  • Whakarewarewa Thermal Reserve - 10 min walk - 0.9 km
  • Redwoods Whakarewarewa Forest - 11 min walk - 1.0 km
  • Polynesian Spa - 3 min drive - 2.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪Pantry D'or - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pataka Kai - ‬10 min walk
  • ‪Rotorua Club Inc - ‬18 min walk

About this property

Birchwood Spa Motel

Motel near Polynesian Spa
Take advantage of a garden, dry cleaning/laundry services and a hot tub at Birchwood Spa Motel. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), a reception hall and smoke-free property
  • Barbecues, luggage storage and tour/ticket information
  • Multilingual staff
Room features
All guestrooms at Birchwood Spa Motel boast comforts such as free WiFi and room service.
More amenities include:
  • Fridges and microwaves
  • Flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

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  • Free WiFi
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The price is Rp1.425.210
Rp1.638.992 total
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 20.0 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Frequently asked questions

Is Birchwood Spa Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Birchwood Spa Motel?

This property doesn't offer parking.

What time is check-in at Birchwood Spa Motel?

Check-in start time: 2 PM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Birchwood Spa Motel?

Checkout is at 10 AM.

Does Birchwood Spa Motel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Birchwood Spa Motel located?

Located in Whakarewarewa, this motel is within a 10-minute walk of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 1 mile (2 km).

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Reviews

Birchwood Spa Motel Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 117 out of 359 reviews
Rating 8 - Good. 129 out of 359 reviews
Rating 6 - Okay. 78 out of 359 reviews
Rating 4 - Poor. 22 out of 359 reviews
Rating 2 - Terrible. 13 out of 359 reviews

Reviews

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Convenient location l for our short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place to stay for a tourist!

Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All amenities I needed, staff very courteous. Location convenient to all attractions.
Stayed 3 nights in Oct 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful and friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was ideal as a stopover. Everything was clean and ready for us - thank you to our hosts. As a studio unit, there is not a full kitchen (to wash dishes) but toaster, jug and fridge were ideal. Mattress firm and very comfortable. Outside private spa bath was lovely, it rained overnight andbit was awesome sitting in the tub under small shelter roof and watching rain fall.
Stayed 1 night in May 2025

6/10 Okay

Clinton

Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.
Stayed 1 night in Dec 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property conveniently situated on a main transport route. However, the rumble of trucks passing by at night could be heard and felt.
Stayed 1 night in Apr 2024

6/10 Okay

Cj

It was fine
Stayed 2 nights in Nov 2024

4/10 Poor

Des

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, but dirty, terrible check in, no welcome or even smile. Stairs to 2nd floor dangerous in wet. No garaging for biles although states on sign and web that there is. Wont be back.
Stayed 2 nights in Nov 2024

2/10 Terrible

Karm

Terrible couldn't communicate with them very very rude took payment
Stayed 1 night in Jun 2024

2/10 Terrible

Tamati

Disliked: Staff & service, property conditions & facilities
Have not received receipt for one night stay. Am still in progeess trying to have them send receipt through email, still havent received anything. Certainly wont book there again. Communication breakdown is terrible and their language barrier is appalling
Stayed 1 night in Dec 2024

6/10 Okay

Jerry

Poor internet connection and no air conditioning system installed on the unit.,
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryuichi

Liked: Amenities
すべて良かった。
Stayed 1 night in Oct 2025

6/10 Okay

Michele

Disliked: Amenities
Thè T.V was placed on a small table where you had to look down from the bed. If T.V had been placed on wall in a higher position, it would have looked more inviting. Also, the T.V took up space on the small table/shelf which could have had either the crockery or toaster and jug placed on it so that they were all crammed into the little shelf they were placed on.
Stayed 1 night in Sep 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness on arrival at reception , Love this chill time 😊
Stayed 1 night in Jul 2025

8/10 Good

Shivani singh

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent had more than i needed. Access to the room the tub was awesome. Thats my motel everytime i visit rotorua. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like early morning 4am traffic noise from logging trucks
Stayed 1 night in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay would go back there again loved the spa
Stayed 1 night in Apr 2025

4/10 Poor

Dani

Disliked: Cleanliness, staff & service, property conditions & facilities
Host could barely speak a word of English, to the point where I almost wasn't able to check in. Smoke detector broken off ceiling, heated towel rail was broken, heating was broken.Tried to talk to Host through google translate. Heater was replaced, smoke alarm wasn't. That same day we never got house keeping and couldn't tell us why. Only given two very thin old towels. Stains on bedding, house keeping left our door unlocked after they did clean despite signage everywhere telling guests to make sure to lock up when going out.
Stayed 4 nights in Apr 2025

6/10 Okay

Pamela

Room was ok large for two people...but the bathroom must have had a leak and the floor needs to be renewed it looked dirty, the toilet was not as clean as it should be with stains aswell as the sink.
Stayed 2 nights in Mar 2025

2/10 Terrible

WAYNE

Did not even go to the room. Changed accommodation
Stayed 1 night in Feb 2025

2/10 Terrible

EDWARD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and asked if I could leave some luggage in a secure place. I was told no and no early checkin as the room was not ready. It turned out that it was ready so when the owner arrived about five minutes later they totally ignored me and told the receptionist it would cost an extra $20. The cost was not a problem as my luggage would be safe. The room was very tired and dirty in places this was not down to housekeeping but maintenance. Carpets were badly marked and in poor condition. The bathroom floor was not much better. There was no facilities to was the pots I had used and when I mentioned this I was informed it was not included. I didn’t try the jet bath outside as it looked like it had seen better days. Finally just before checkout everyone was treated to an almighty shouting match in mandarin between the male boss and male receptionist. Not once did I get a pleasant greeting or a simply hello. Need I say I’ll not be returning.
Stayed 2 nights in Feb 2025