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Ulasan untuk Gateway International Motel

3 out of 5
Gateway International Motel
263 Fenton St, Rotorua

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 19 dari 274 ulasan" "
Penilaian 8 - Bagus. 78 dari 274 ulasan" "
Penilaian 6 - Cukup Baik. 83 dari 274 ulasan" "
Penilaian 4 - Buruk. 62 dari 274 ulasan" "
Penilaian 2 - Sangat Buruk. 32 dari 274 ulasan" "

6,2/10

Kebersihan

6,8/10

Staf & layanan

5,6/10

Fasilitas

5,2/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Michelle

Tidak Disukai: Kondisi & fasilitas properti
Didnt like the place it needs a upgrade
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Krish

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Says spa is included in the room cost but then we were told to pay additional $14. Everything in the interior is very old dated and needs to be refurbished to modernize to to the current standard. Thanks
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Alby

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place was the pits, not like in the ad that shows all good and clean. The electric hot plate was all rusted and unusable. There was bugs crawling in the draws under tv. Blankets were all bleach stained. The facility offered mineral spring baths. The one i saw did not have one tile left, either on the walls nor the floor. They expected people to walk on jaggered concrete. No laundry facility also. No air conditioner not that we needed it. You need to send out inspectors because this place will give you a bad name. Not a good way to do business.
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Megan

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
We were in room 8, and really enjoyed the beds and bathroom. The rooms are dated and show signs of wear and tear but nothing was broken or compromised. We did book the room as there was a mineral pool available however it’s was literally boiling hot! There was no way anyone would be able to use it. When we mentioned it upon checking out they did not seem to care. The location was great, with a short walk to down town and the lake. The rooms are definitely not sound proof, could hear people throughout the night.
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Bernadette

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Chris

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Old no plugs to charge phones up in the bedrooms No milk supplied for hot drinks
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Staff, location, access to shops were great. But the property is a bit tired. 3.5 stars is probably a fair rating. But for the price, I thought it was very good.
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Shannon

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No smoke alarms!! Not all lights worked. No power points in 2nd bedroom. Could hear the people above us and below us.Toilet only flushed when it wanted too. Could do with a lot of TLC..is run down so feels dirty. Location was great, the beds were massive and the customer service was nice.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Read the other reviews and you'll be turned away. Sites says noise isolated, but could clearly hear almost everything outside and across the street. Half the lights in the bathroom were burnt out or missing, the bathroom door had a hole in it and just rust on old gas heaters and shower head. My partner and I have travelled a fair amount and this is the first hotel I arrived at and started looking for other hotels. I was sincerely disappointed especially for the $175 price
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

J & M

Disukai: Kebersihan, staf & layanan
Easy check in. Room clean. Curtains were coming off rail, and needed fixing. Got woken by hearing cleaning people outside, around 9am wanting to come clean, when check out wasn't till 10am. Would be nice to not be woken up.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Raymond

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Newzealand

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Manpreet

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good place, affordable and recommended
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

sunil

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
run down place which needs urgent upgrade. bathrooms terrible with mould and dirty. kitchen does not have adequate utencils and oven does not work, stove is old which needs replacing. table top can fall over on someone if you leaned on it. carpet is old. it definately needs urgent upgrade
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Andrea

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Very expensive for an average sort of accommodation. Also there was no clothesline. On a positive note - located close to city centre.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Esther

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Felt like i was staying in an emergency housing. Cars keep pulling up to a particular room, looks like they drug dealing and also people playing loud music nearly all night. So glad i only booked 1 night stay. Also note the photos on your website is so deceiving, the room looks nothing like that. Always seeing cockroaches crawling.
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Ron

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was disgraceful... paint peeling, half the light globes blown, one light half melted of the wall, mould on the shower fittings, VERY saggy mattress (we kept rolling into the middle), heating not working, marketing photos didn't match reality...

8/10 Bagus

Shelley Moana

Menginap 2 malam pada bulan November 2023

8/10 Bagus

Liz

Disukai: Kebersihan, staf & layanan, fasilitas
This is an old motel but it was lovely and clean and the staff were very helpful and lovely to talk to.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Wendy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The motel was very comfortable and relaxed. It was very quiet which suited us completely
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

H

Menginap 2 malam pada bulan November 2023

8/10 Bagus

Norman

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a bit dated , but good value for money
Menginap 2 malam pada bulan November 2023

4/10 Buruk

andrew

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good location. Needs a huge amount of money spent on it. Turn it into a backpackers. Demolish and start again.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Sharlene

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Maninder

Bepergian bersama keluarga
Dirty Filthy bed sheets with stains and when I asked at reception to change those sheets they charged $20 for that. And that smell in that room we stayed was unbearable
Menginap 2 malam pada bulan September 2023
Tanggapan dari Gateway pada tanggal 3 Okt 2023
HiWell, if we charge 20 with your permission that means you know the reason, when you came next morning to ask for room service you requested us to change the sheet, you said there was the previous mark on the sheet and we replied we changed all the sheets on daily basis after chaeckout but still we will check, then you admit that your 7 year old kid pass urine at night on bed sheet, but when we inspect the room we found bed sheets, bed cap, douvet all was wet including bed matters protector. If you running business what you suppose to do??Well, if you have right to give feedback after your stay, atleast give honest review or tell truth why we deduct 20.This review is only for readers because booker already knows the reality, he did create nice story but it’s nothing more than a lie.Regards Gateway team

8/10 Bagus

Louise

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Enjoyed the mineral pool
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Mohammed

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Amelia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We absolutely loved the private spa, the staff was super friendly as we arrived. The room was perfect and very roomy for family of 7 ☺
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Robyn

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The whole property is a bit run down especially the shower/bathroom. However it was very well heated and beds were top rate.Also nice and clean room.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

rob

Disukai: Staf & layanan
Menginap 2 malam pada bulan Juni 2023

4/10 Buruk

Sital

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Was ok but not perfect… needs bit of more cleanliness and renovation
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Shane

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Disappointed
Holes in wall and above the shower curtain..I heard after our stay that it was used for emergency housing.. very noisy.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Satend

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay overall. Used the mineral pool.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Hone

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Liked that there was a spa but the Jets weren't working. Enjoyed the Thermal, rooms are pretty standard but was livable over all a great place
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Chanelle

Disukai: Staf & layanan
Nice place and very friendly staff. Needs tender loving care especially wiring, had a zap from one of the plugs and couldn't switch point off. Spa bath needs replacing, no way i would sit in it. But bed was comfy.
Menginap 2 malam pada bulan April 2023

8/10 Bagus

Sheryl

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Should install a handrail in spa bath for the elderly or bigger person to assist with getting out and a foot stool for shorter people to get in and out
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

Linda

Bepergian bersama keluarga
The motel doesn’t have a bath curtain. The condition is quite old and there are a lot of mosquitoes.
Menginap 1 malam pada bulan April 2023

4/10 Buruk

tong

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All things too old and without maintain
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

david

Bepergian bersama keluarga
Disukai: Kebersihan
Average older motel
Average older motel. Was ok for a night. Close to cbd was good
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Katherine

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room setting is outdated but has all the basic necessities. Beds are comfortable and clean. Close enough parking to the room. The fish n chip place across the road, extremely yummy so that was a bonus.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Krister

Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

jan

Menginap 2 malam pada bulan Maret 2023

2/10 Sangat Buruk

Mayank

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Run down property, not what we saw in the photos (photos weren’t extraordinary anyway). Lot of things are broken/ damaged and needing immediate maintenance and repairs. Shower is so slow, bathroom/ spa is just dirty in general. We noticed on our day 3, when we were returning from our breakfast that our room was open and nobody was there and a tradie walked in who said he was trying to fix the Antenna dor TVs in the motel. I think it would be polite and professional for motel to ask/ let the customer know that their room will be accessed in the absence by a third party tradesmen, Motel staff wasn’t even supervising this. Won’t recommend, specially not for a longer stay.

8/10 Bagus

Moana

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2023

4/10 Buruk

sarah

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The bedspread in the lounge had a stain on it. The glassware was dirty so we cleaned all the crockery before using it. The beds were very uncomfortable and you could hear everything from the unit above us. There was also water coming over their balcony in the morning dripping into our outside space.

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, fasilitas
Stayed one night, great property, clean and tidy, didn't see staff as arrived late but key was in lock box. Will stay here again, thank you!

8/10 Bagus

dilbagh

Menginap 1 malam pada bulan Januari 2023