Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 20.00
Check-out
Check-out sebelum 10.00
Petunjuk check-in khusus
Resepsionis buka setiap hari pada pukul 14.00 - 20.00
Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Harap hubungi properti sebelumnya untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 20.00
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Resepsionis tersedia pada jam-jam tertentu
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Peringkat nasional
Kelas properti, yang diberikan oleh sistem peringkat kami, didasarkan pada jenis properti, fasilitas, dan layanan.
Pertanyaan umum
Apakah Utuhina Hot Springs Lodge memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah Utuhina Hot Springs Lodge ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Utuhina Hot Springs Lodge?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Utuhina Hot Springs Lodge?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 20.00.
Pukul berapa check-out di Utuhina Hot Springs Lodge?
Check-out pada pukul 10.00.
Di mana lokasi Utuhina Hot Springs Lodge?
Terletak di Ohinemutu, pondok ini hanya 10 menit jalan kaki dari Taman Kuirau, Tribal Lights Cultural Theatre, danRumah Sakit Rotorua. Danau Rotorua dan Rumah Pertemuan Tama-te-Kapua juga hanya 10 menit.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
6,4
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
6,0
Kebersihan
7,4
Lokasi
6,8
Staf & layanan
5,4
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 86 dari 660 ulasan
10 - Sangat Bagus
86
Penilaian 8 - Bagus. 187 dari 660 ulasan
8 - Bagus
187
Penilaian 6 - Medioker. 188 dari 660 ulasan
6 - Medioker
188
Penilaian 4 - Buruk. 120 dari 660 ulasan
4 - Buruk
120
Penilaian 2 - Sangat Buruk. 79 dari 660 ulasan
2 - Sangat Buruk
79
Ulasan
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
1 Jan 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that the room was great. The water gets really really hot in the shower but I imagine that the water in the hot springs heats the showers so just something to be aware of especially if you have a baby or young child with you.
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2019
Terverifikasi
6/10 Medioker
Traveler terverifikasi
29 Okt 2019
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The hot pool was just lovely and the room was very clean and tidy with some lovely curtains, linen and blankets.
Unfortunately there are quite a few areas of disrepear in the room which could do with some fixing. Also perhpas looking into ensuring emergency meeting area informaiton is available in the room.
Traveler terverifikasi
Menginap 1 malam pada bulan Oktober 2019
Terverifikasi
4/10 Buruk
Traveler terverifikasi
4 Sep 2019
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Stay.
Wouldn’t stay there again because of the long term residents on the property which made our group feel unsafe.
Wifi was advertised but it didn’t reach our area which was a problem for international travelers. Front desk were accommodating by giving us credit to top up data on the one NZ phone we had which was great.
Would be a great cheap place to stay for 10+ people if it was a safer area.
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2019
Terverifikasi
8/10 Bagus
Raja
3 Sep 2019
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We were late to check in and staff was very accommodative. Much appreciated.
Price for the stay was cheap and we know it comes with the tag. We got a bigger house instead of two rooms we actually booked. The house was untidy, had cockroaches. There was no hot water in the night from the point we checked in and came next morning. Heaters did not work, so gave us coupe of portable heaters. Overall, we were disappointed.
Raja
Menginap 1 malam pada bulan Agustus 2019
Terverifikasi
2/10 Sangat Buruk
Jo
28 Agu 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst unexpected experience!!!
The place was not clean at all, rubbish wasn’t cleared from the room, dirty bedspread, mouldy cupboard with cockroaches roaming, toilets closet really dirty with poo. I had to find
another motel to stay as we couldn’t stand the uncleanliness. The lady at the site mentioned about refunding the amount which we haven’t received even after a week nor any further communication from their side.
Jo
Menginap 1 malam pada bulan Agustus 2019
Terverifikasi
6/10 Medioker
Traveler terverifikasi
26 Agu 2019
Disukai: Staf & layanan
It was good value for money. The staff were friendly. The bed and shower were good, the two essentials I required for the night. The room was warm. Tea and coffee were provided along with a jug to boil the water. Unfortunately there were no cups.
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The cockroaches the alcoholics the late night arguing
Traveler terverifikasi
Menginap 2 malam pada bulan Agustus 2019
Terverifikasi
4/10 Buruk
Traveler terverifikasi
2 Agu 2019
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved the hot pool.. was the only highlight of our stay here.. Motel has great potential but is unfortunately run down & requires renovation & a lot of maintanance..
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2019
Terverifikasi
6/10 Medioker
Traveler terverifikasi
1 Agu 2019
Tidak Disukai: Kondisi & fasilitas properti
Price was right. But the place was under construction and work started early morning with power tools right next to the door. Old building so i guess it was just ok.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2019
Terverifikasi
4/10 Buruk
Traveler terverifikasi
29 Jul 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had 4 toilet rolls for 11 people over 3 days. Advertised with wifi and sky. None. Wifi was only in one villa. Cold. Had 2 five bar oil heaters to heat a 2 storey. Internal heating was not connected.
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
To make sure sheets and bed linen are clean. We had blood on our pillow cases,and insects and ae cockroach in our bed. Used Sanitary pads and underwear by the heated pool.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
11 Jul 2019
Disukai: Kebersihan, kondisi & fasilitas properti
It was a great place stay. Close to the city centre and amenities. The hostess was very friendly and helpful. We will be back for sure.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2019
Terverifikasi
6/10 Medioker
Traveler terverifikasi
1 Jul 2019
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Its ok value for money.
Bed was good. I enjoy the outdoor pool but this motel is well past its use by date.
Manageress was pleasant.
Traveler terverifikasi
Menginap 1 malam pada bulan Juni 2019
Terverifikasi
6/10 Medioker
Traveler terverifikasi
17 Jun 2019
Disukai: Staf & layanan
Very good location, very friendly, informative staff
Traveler terverifikasi
Menginap 3 malam pada bulan Juni 2019
Terverifikasi
2/10 Sangat Buruk
Disappointed
3 Jun 2019
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Toilet wouldnt stop flushing, the building was on a lean, light switch above bed was sparking and a fighting and screaming took place in the room next to us.. wont be back!
Disappointed
Menginap 1 malam pada bulan Juni 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
2 Jun 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the feel of the property. Many say it’s a hole. I say not. I have been back again and will keep going back. A little TLC could be had. But adds to the character. And the helpful service staff make you over look this.
Traveler terverifikasi
Menginap 2 malam pada bulan Mei 2019
Terverifikasi
6/10 Medioker
Traveler terverifikasi
31 Mei 2019
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Instalações antigas e precisando de uma reforma, Organização e Limpeza aceitável, ponto positivo fica para a smartv que me permitiu assistir o Netflix !
Traveler terverifikasi
Menginap 1 malam pada bulan Mei 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
7 Mei 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property should be shut down. The worst part was the attitude of the female manager. Abusive to her partner and rude to customers. Premises disgusting. Room dirty. No milk. No carpark for me. Only one towel for two people. Shower didnt work. Refused to swap our room. Could hear yelling and loud traffic most of the night. Stayed one night of two booked only because we arrived to late to book elsewhere. Actually felt unsafe. Truly a harrowing experience and Im generally pretty easy to please.
Traveler terverifikasi
Menginap 2 malam pada bulan Mei 2019
Terverifikasi
8/10 Bagus
Traveler terverifikasi
29 Apr 2019
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All good on time .nice swimming pool .hangi thing to do
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
Terverifikasi
4/10 Buruk
Traveler terverifikasi
29 Apr 2019
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
On arrival we were told they had no record of our booking they changed their minds when i showed them the Expedia voucher they then told us that they had booked another couple into our booked unit but gave us a bigger unit for the same price once we managed to open the main door which was jambed thru timber warp we found the floor sloped down the shower had mildew and on leaving we noticed there were cockroaches on the walls! Nobody was in recption so we left the unit open and popped key into their letterbox
Traveler terverifikasi
Menginap 2 malam pada bulan April 2019
Terverifikasi
2/10 Sangat Buruk
Worst
29 Apr 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mould in bathroom, with bugs coming out of the shower drain and was unable to rinse shampoo out of hair as water became increasingly scalding hot, tempering valve not working. No plug for hand basin meant could not have manual wash either. We checked out but payment had been made on booking, this place should be condemned! Guy we gave keys to knew of the issues yet they still advertise.
Worst
Menginap 4 malam pada bulan April 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
26 Apr 2019
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The door to the unit was very difficult to open and close, the toilet water would not stop running, hinges on doors were loose and there were cockroaches.
Traveler terverifikasi
Menginap 2 malam pada bulan April 2019
Terverifikasi
6/10 Medioker
Traveler terverifikasi
23 Apr 2019
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Central location, fresh mineral small hot pool. Only 1 pool operating, not like pictures or any other indication online. It's obvious other pools have been unused for some time. If just replaced bathroom flooring & freshen up some of the paint in the bathroom, it would get a tidy rating. Reception guy was friendly and helpful. Nice warm room. Clean linen. I guess, overall, you pay for what you get / don't get!