Hotel dekat Royal Arena

"The air conditioner in the room was not working, so late at night it was very hot. I called the front desk and they were able to switch our room with a properly functioning air conditioner. The staff was friendly and immediately let us change."

"Nice customer service"

"There is no air conditioning in the building. Found out when we were checking in. Temperature was 26 degrees Celsius.Tried to cancel. Even Expedia guy called them, they refused to give refund . They only provided one small fan. Asked for another, they didn’t have. They just gave two cars complementary parking."

"Alt stort set ok,ville gerne have haft mulighed for at lave en kop nescafe da jeg skulle meget tidlig afsted"

"Near the train station is really the best this hotel offers. You get what you pay for is important to remember. NO air conditioning so glad we were only on the 4th floor. Watched the office/ desk staff be rude to another guest. Wouldn’t stay there again."

"Lovely room, recently decorated and great sized bed. Very friendly staff were extremely helpful. Close to shopping area and within short walk of most attractions. We only had breakfast on the last morning. It was really nice but a tad expensive. We would stay here again."

"Nice and new. Close to the action."

"The stay blew away our expectations. We got a suite instead of a single room. The staff were probably the friendliest people in Copenhagen. The views of the canal out the window, the details paid to everything (the hidden fridge), the great water pressure. It's been years, maybe decades since a hotel impressed me as much as our stay at the Kanalhuset did."

"I really wanted to like this hotel because there is a lot to like. The staff were consistently friendly, professional, and genuinely tried to help whenever we had an issue. Unfortunately, the air conditioning failed on multiple days. It was repaired once, only to fail again, leaving the room around 27°C, which made it very difficult to sleep. Staff confirmed that the hotel-wide AC system was experiencing issues and that many guests had complained. The hotel was fully booked, so moving to...

"What a great place to stay! Perfectly located just steps away from the Metro with access to two lines (M3/M4), and only a few minutes walk from the Copenhagen Central Station, makes the Erik Vokel Copenhagen Suites an excellent base from which to easily explore and enjoy this lovely city and surrounding regions. In addition the transportation links, it's well within walking distance (or even faster with a bike) from a large variety of restaurants and key sights in the city including the meat...

"Amazing stay. The atmosphere felt luxurious yet cozy at the same time. The location right beside Tivoli Gardens made everything feel magical. One of the best hotel experiences I’ve ever had."

"Clean and basic but not the best check in experience and quite busy. Have to store your own luggage in a random basement room. Close to everything so 10/10 for location."

"Everything was new and great! Very close to central station."

"Great time at the hotel. They even setup a massage for me last minute before my flight. Called in a masseuse. Really great service"

"Such a great place in a great location. Way better than most hotels !"