Castles in Royal Borough of Kingston upon Thames

"No breakfast"

"Perfect base for seeing lindon and staff extremely helpful definitely book again"

"The area is very quiet which is amazing that after the hussle and bustle of central London to come to rest at the end of the day at their lovely spot. Amazing view of skyline of Canary Wharf. Lovely Promenade walk jusy at the doorstep of the hotel. Very good link to central london with a bus stop just outside the hotel. Quiet , pleasant and spacious rooms."

"Liked location and uniqueness of bar area"

"Original "classic twin" room was dated and musty smelling. Nothing like what's pictured on the website. After complaining was offered the "signature twin" but had to pay the difference. No wash cloths, no hand towels. 24 hour restaurant doesn't open until 7AM. 10 pounds per bag to hold luggage when everywhere else we've stayed offered for free. "

"Vijay, porter in reception was super helpful."

"A very large hotel, just off Russell Square and only a few minutes walk from Russell Square tube station. The hotel was busy and seemed popular with international visitors. The room was comfortable and had all the amenities you need. The washbasin in the bathroom was a bit small and the tap quite high (good for filling water bottles), but if you're not careful you will splash water everywhere. Staff didn't mention breakfast at check-in. I don't think I booked it, but a reminder about breakfast could have been useful, although there are plenty of shops nearby. Some of the decor in communal areas and corridors is quite dated, but rooms themselves are in better condition."

"Shuttle was not easy to find, we had helpful people who showed us the way."

"I like the location as it is convenient and close to lots of interesting things. But the hotel itself is very old. The toilets were not flushing properly. It was hot in the rooms and we had no control on the thermostat. The entrance smell like fish all the time."