B&B di Ruhango

"This is a great hotel that is pretty close to the airport. The amenities include free laundry service (in 3 days) and free massages. I highly recommend this hotel."

"Everything was great"

"My expectations were quite high given the online pictures that inhad seen. I guess that is why my first night was so difficult. Unfortunatley the rate tou are paying does not match room size ot the quality of the room. I hardly had any space for my two bags and the wardrobe provided did not have hang rails so i had to live out of my suitecases. The shower is right next to the sink and so once you shower the entire floor is wet. It was such an experience as some days there was no hot water in the...

"Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking To the Hotel.com Customer Service Team, I am writing to report a fraudulent hotel listing on your website and to request a full refund. I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location. It is clear that we have fallen victim to a scam facilitated by a fake listing on your...