Rush Street hotel guide. Sonesta Hotel hotel in Rush Street, Chicago

"Great hotel"

"Very good breakfast with plenty of choices. Staff helpful. Hotel in the perfect spot for all shopping, eating and tourism."

"This hotel is old, which is fine, but at least clean the glass, dust the baseboards, clean fingerprint smudges off the door frames and elevators. Small things would make a big difference."

"Clean room , great location friendly and helpful Staff"

"Good location."

"Stay away from this place. Old, dirty, dilapidated hallways, unsafe, marijuana odor, dingy and completely dark elevators. Filled with people under the influence (walk-ins that were coming and going to the bar we assumed) dressed inappropriately. We arrived on a Friday night and left first thing the next morning. Will never trust the ratings from hotels.com again. "

"Loved everything "

"Iron board was broken. Iron wasn’t working. Called 3 times to get attention of customer service. I paired $900 for this customer service overall wasn’t good experience,"

"Not applicable."