Russell hotel guide. Independent hotel in Russell, Massachusetts

"Staff was friendly and helpful. Restaurant was great.Room was comfortable. Close access to airport made for easy flight check-in."

"Ok"

"Very convenient to everything and great staff. Clean rooms always "

"Everything was good but I was not given a receipt at check out nor when the deposit would be release . She was on the phone and said I’m all set . "

"This place is a dump. TV wouldn’t stay connected to the cable, kept having to unplug and replug. Landline in room had no dial tone. Blow dryer in room didn’t work. I was supposed to get free parking while I was traveling but they charged me $8 per day. They said it was because I booked through expedia. The bed and pillows were not comfortable. I will never go there again. Avoid this place!!!"

"Housekeeping was hit or miss, one day they changed out towels, did not make the bed. Another day they did both. Unsure. Room was sandy so no sweeping done. Both the heater and the fireplace were incredibly loud, the heater making ticking noises that kept waking me up. Overall, the stay was fine. Would maybe stay here again but wouldn't pay to upgrade to fireplace room. Pool and hot tub seemed clean. Gym did not have sanitizing spray from what I saw. "

"AC OK Staff friendly Parking Very Good "

"The complimentary breakfast was the icing on the cake, gluten free options, healthy and fresh offerings. Beds were heavenly, property was clean, quaint and beautiful. Felt like royalty!"

"The room was clean. The staff was very helpful and pleasant. Breakfast was good. I would definitely book again."