Rye hotel guide. Empire Hotel Group hotel in Rye, New York

"The staff were amazing !"

"Staff was great. The Bell Hop was extremely personable and charming. Everyone was helpful and friendly. Check-in was at 4pm which seems a bit late. I ended up getting there at 2 and ended up paying $50 to get into the room early after just finishing a 7 hour drive. Had I known they were going to be testing the fire alarm systems from 2:30~4PM I would've held off until the normal check in time. The room was clean and a good size. The faucets for the sink and shower were "fancy" and operated counterintuitively, pushing them in to turn them on. You could tell that a lot of folks struggled with them in the past as they were well worn and loose. Overall it was a good stay. Staff were great and greeted as I came and went. The extra $50 to get in early seemed very nickel and diming. When you add that and the additional cost to park at their partnered lot the fair pricing wasn't quite as good."

"Was great "

"The housekeeping folks were super nice and accommodating!"

"Air conditioner works but no heat at all, I had to sleep in my hoodie to stay warm. Parking is $45 a day for 24h and you have to walk about 7min to get there. One night would cost you $190. "

"Had a great stay!"

"Very Nice clean hotel with good size rooms in a great location and with an excellent staff. Three things that can be better are 1) later checkout (10 am is to early), 2) can benefit from valet parking, instead of self parking with LAZ which is usually has a long line to get in and its on a very busy street and 3) have a vendor machine for snacks and drinks since there is no mini bar in rooms. "

"The room was not cramped but looked really tired. Heavily stained carpet. Cupboard shelves damaged. Stayed in an ADA room (only available). When you shower most of the bathroom floor gets wet. Odd, stainless steel sink with sharp edges, like what you see in prison cells in the movies . No option to make coffee or tea in room. Since it is in Manhattan there is no shortage of dining and shopping options around. They charge a $50 a night "Destination fee". What is the destination, it is Manhattan? If you need to charge an extra $50, raise the room price instead of hiding in fees."

"Quiet, comfortable, luxurious！"