Sacramento hotel guide. Accor Hotels hotel in Sacramento, California

"Everyone was helpful and friendly. "

"This place is great. Consistently clean, nice and respectful staff, great amenities. "

"The customer service was excellent! The walk to Old Town Sacramento was easy along with places near by. There is a fee for parking, although it is validated"

"This stay was wonderful, as I had a much better room. Thank you!"

"Great comfortable stay"

"10/10 hotel perfect location in the city"

"The customer service stands out and the larger rooms are a bonus compared to other options in the area."

"1) The $100 deposit got charged rather than a hold; the staff then printed out a paper saying the charge did not reach the Heritage inn, and charged another $100 from my credit card. 2) When I asked to extend my stay, requested to charge another $100 after charging for another day. I refused to pay $300 for deposit; and exited. 3) Currently, heritage inn has $407 withheld that needs to be refunded. 4) The staff seemed Asian/African but “refused” to cooperate with my stay at Heritage Inn."

"Staff was great and accommodated early check in. Room was great too for our little family. Nice location! "