St. Augustine hotel guide. Accor Hotels hotel in St. Augustine, Florida

"We reserved for two nights but couldn’t stay the second."

"My first room I had to move from, it had a horrid order, dirty toilet and a shower curtain that looked like it had been used as TP. My new room was beautiful, however it had fly’s in the bathroom sink, assuming they were drain fly’s I didn’t say anything until I checked out. The staff was very apologetic and helpful. My daughter’s room was perfect. We would go back! Beautiful area and trivia night was fun."

"Stayed there a week and while while looking for houses in St. Johns and the stay was nothing to write home about. The House Keeping and the communication between and from the staff at the hotel does need improvement. Even though room "refreshing" is said to be done every alternate day, we had to chase these guys to get our room "refreshed" after 4 days. The pool was nice, but make sure to ask for towels before you go, as there were many times none were stocked by the pool. Lastly, if you are planning on working form the property, be prepared. Not only is the internet not great but we had a whole day of no internet (where folks could not check in and had to be escorted to their rooms to open them). So, I used my phone as a hot spot. Definitely an eye opener. "

"A"

"We had such an “amazing” experience that we lasted a full 4–5 hours before leaving. From the moment we walked in, it was clear cleanliness was more of a suggestion than a standard. The floors were sticky, the headboard looked like it hadn’t been wiped down in years, and the sofa was covered in stains that I didn’t even want to think about. The bathroom? Let’s just say the mold in the shower was thriving. The room also doubled as a walk-in freezer thanks to a broken AC unit that was stuck blasting cold air. Naturally, the bed came with what can only be described as decorative sheets—no real blankets. When we asked for another blanket, we were given a thin, stained sheet that somehow made things worse. After a few hours of freezing, avoiding surfaces, and questioning our life choices, we decided to cut our losses and leave. If you’re looking for a place that redefines “basic cleanliness” and “comfort,” this might be for you. Otherwise, I’d strongly recommend staying literally anywhere else."

"The staff at La Fiesta was amazing. They were so accommodating to us. They were one of the biggest highlights of our vacation."

"The hot tub was the perfect temperature."

"All was very good "

"The room was clean, AC unit was great. Ldtaff was friendly. "