Saint-Jean-d'Herans hotel guide. Independent hotel in Saint-Jean-d'Herans, Auvergne-Rhône-Alpes

"Excellent location for skiing. Staff were superb and there was an excellent vibe in the hotel. Would certainly stay again."

"Close to ski lift and bus stop. Big window with mountain view. "

"The breakfast was really good. The rooms very clean. The bed very comfortable. The parking easy. The staff friendly. The spa was a bonus."

"I will tell you nothing, but next trip I’m coming back to this place. "

"Great location, staff are very friendly. Our room was 10/10, big windows overlooking both the mountains and the chateau. "

"Arrived early 1pm room was however available . If we wanted to use it early we needed to pay 15 euros which we did as it had snowed and was cold . Check in is not until 5pm and you have to check out by 10 am , not even 24 hours ! Room was cold 17 degrees radiator did not work air conditioning unit inadequate for size of room . No tea / coffee facilities in room . Breakfast not included . We were moved to another room which was much warmer . However tap in bath was loose and shower leaked all over the side . Ate in the restaurant steak was tough and chips overcooked and dry . Staff were pleasant enough . We were so disappointed as Hôtel is such a lovely old building . Rooms need to be invested in ."

"Staff were rude. Would not allow my niece in the hotel who was staying in the second room I booked. Told her she had to be staying at the hotel and she said she was but they did not believe her and would not let her in. They were incredibly rude. She gave her room number but the room was under my brothers name and so they would not let her. But the room was for 2 people and it is their fault they did not ask for the name of the second person. She was there when I checked in. Incredibly impolite. "

"wether bad so rather than navigate mountain roads at night decided to stop near grenoble . Pleasant surprise with efficient and cheerful reception."

"This is not a hotel for a traveler. It’s suited to family vacations in the mountains. No internet access in room, TV didn’t work, no linens, towels toilet paper, etc. Bring your own or pay for use of their linens, towels and hope the market is open for food and other needs. Parking? Yes, but a 200-meter hike with bags. "