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Reviews of L'Hotel by JOA

3 out of 5
L'Hotel by JOA
Allees de Christus, Saint-Paul-les-Dax, Landes

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 254 reviews" "
Rating 8 - Good. 96 out of 254 reviews" "
Rating 6 - Okay. 36 out of 254 reviews" "
Rating 4 - Poor. 13 out of 254 reviews" "
Rating 2 - Terrible. 8 out of 254 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place very nice receptionist, very quiet.
Stayed 5 nights in Sep 2023
Response from Charlène on 12 Oct 2023
Thank you for your review, and for the team we are delighted that you had a pleasant stay :)

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location Clean rooms Comfy bed Good air conditioning
Stayed 1 night in Aug 2023
Response from Charlène on 30 Aug 2023
Good morning,1000 thanks for your 5 star review. It is a pleasure to count you among our many satisfied customers.

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake, hotel looks like it has been newly refurbished and was immaculate
Stayed 1 night in Jul 2022
Response from Charlène on 21 Oct 2022
Thank you so much :)See you next time

2/10 Terrible

Malcolm

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Fenced off with mass building work. Rooms extremely cramped for us and two dogs
Stayed 1 night in Feb 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Very good will stay agane
Stayed 1 night in Oct 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Stay
Although the hotel is not very modern it was comfortable lovely staff and good breakfast nice lake and gardens
Stayed 2 nights in Jun 2018

6/10 Okay

Richard, Jersey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stop off
I have stayed at this hotel a number of times, stopping off on the way back from Spain. The last few times I have noticed that the hotel has got scruffier and run down each time, I'm not staying again, it's not like it's cheap at €64 and does no deserve 3 stars. Needs some money spent on it.

6/10 Okay

L

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Mark, Horsham

Liked: Cleanliness, staff & service
Overnight stay
Okay for overnight stay although having passed other Kyriad hotels all over France, this one seemed a little dated in the rooms and bathrooms. Tex-mex next door was okay for evening meal. Vey good breakfast in hotel where some refurbishment has obviously taken place.

6/10 Okay

Rich w, Jersey

Disliked: Cleanliness, property conditions & facilities, room comfort
Overnight stay
We stayed overnight on route to Spain , and would say that that is all I would use it for. It was quiet and well placed for restaurants, but it is quite shabby and in need of some money spent, as at the moment it is more like 2 star than 3. Rooms are quite small and breakfast very expensive at nearly 10€

10/10 Excellent

FREDERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Charlène on 23 May 2024
Merci beaucoup pour cette très jolie note :)A bientôt !

10/10 Excellent

Karine

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Charlène on 23 May 2024
Merci beaucoup pour votre avis ! A bientôt ;)

10/10 Excellent

Cédric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil, l'accessibilité, la propreté et la déco de la chambre
Stayed 1 night in Jan 2024
Response from Charlène on 31 Jan 2024
Merci de votre visite et merci d'avoir pris le temps de donner votre avis. Nous espérons vous revoir très prochainement :)

8/10 Good

Florentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Charlène on 29 Jan 2024
Bonjour Merci pour votre avis :)

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
Stayed 1 night in Dec 2023
Response from Charlène on 7 Dec 2023
Merci beaucoup pour cette belle évaluation !A bientôt :)

10/10 Excellent

Calvé

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prix très raisonnable
Stayed 1 night in Nov 2023
Response from Charlène on 30 Nov 2023
Merci pour ce partage d'expérience. A bientôt !

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Charlène on 30 Nov 2023
Merci de votre visite et merci d'avoir pris le temps de donner votre avis. Nous espérons vous revoir très prochainement :)

10/10 Excellent

Dicharry

Stayed 1 night in Nov 2023
Response from Charlène on 30 Nov 2023
Bonjour,1000 merci pour votre avis. C’est un plaisir de vous compter parmi nos nombreux clients satisfaits.

10/10 Excellent

VALERIE

Stayed 1 night in Nov 2023
Response from Charlène on 30 Nov 2023
Bonjour,Merci d'avoir pris le temps de donner votre avis. A très bientôt :)

10/10 Excellent

Marie Thérèse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Charlène on 30 Nov 2023
Merci pour votre avis :)

10/10 Excellent

Fouzia

Stayed 1 night in Oct 2023
Response from Charlène on 30 Nov 2023
Merci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Charlène on 30 Nov 2023
Bonjour,Merci pour ce joli retour !A bientôt

4/10 Poor

mona

Stayed 4 nights in Sep 2023

6/10 Okay

Ann

Liked: Staff & service
The airco in the room makes to much noice also not possible to turn it off. Is was too cold in the room.
Stayed 1 night in Sep 2023
Response from Charlène on 29 Nov 2023
Good morning,Thank you for your opinion. Contrary to what you write, it is entirely possible to turn off the air conditioning. The next time, don't hesitate to contact reception :)

10/10 Excellent

Guilaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Charlène on 29 Nov 2023
merci

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien pour faire étape
Nous avons étape pour une nuit en fin de road trip en Espagne. L'étape a été très agréable
Stayed 1 night in Sep 2023

8/10 Good

Domingos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

LOURENCO

Liked: Cleanliness, staff & service, room comfort
Bon hotel en général
Un hotel sympa , tres bonne accueil Bonne literie et dejeuner copieux Petit bémol la douche avec une mauvaise évacuation qui a fini par inonder la salle de Bain
Stayed 1 night in Sep 2023

10/10 Excellent

Calvé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Charlène on 12 Oct 2023
Merci :)

10/10 Excellent

Muriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra
Personnel a l ecoute prevenant prestations haut de gamme et petit déjeuner extra
Stayed 1 night in Sep 2023

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien . Personnel accueillant Petit déjeuner très bien et varié Excellent rapport qualité/prix
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au calme, excellent accueil. Chambre propre, bonne literie. Bémol : les viennoiseries du petit déjeuner décongelées et molles...
Stayed 2 nights in Sep 2023

10/10 Excellent

Aline

Stayed 1 night in Sep 2023

4/10 Poor

Franck

Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre beaucoup trop petit, on peut pas déposer nos valises
Stayed 1 night in Aug 2023

8/10 Good

Domingos

Stayed 1 night in Sep 2023

10/10 Excellent

Fredo Frederic

Stayed 1 night in Sep 2023
Response from Charlène on 12 Oct 2023
Merci

10/10 Excellent

LAGARDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très agréable Tout était parfait Petit déjeuner varié
Stayed 1 night in Sep 2023
Response from Charlène on 12 Oct 2023
Bonjour :)Quel plaisir de lire ce beau commentaire ! Nous sommes ravis que vous ayez passé un agréable séjour :) C'est avec grand plaisir que nous vous accueillerons à nouveau dans notre établissement.A bientôtToute l'équipe de l'Hôtel By Joa

8/10 Good

HEUILLET

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Charlène on 12 Oct 2023
Merci !!!

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agréable séjour, personnel avenant et accueillant. Petit déjeuner au top !! On reviendra.
Stayed 1 night in Aug 2023
Response from Charlène on 31 Aug 2023
Bonjour Je vous remercie pour votre avis élogieux. Comme de nombreux clients, je vois que vous n’avez pas résisté à notre délicieux petit-déjeuner continental !Ce fut un plaisir de vous recevoir et nous espérons vous revoir très bientôt.

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Chambre climatisée spacieuse et confortable située près du lac
Stayed 4 nights in Aug 2023
Response from Charlène on 12 Oct 2023
Merci pour ce joli retour :)

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aangenaam doorreishotel.
Stayed 1 night in Aug 2023
Response from Charlène on 12 Oct 2023
Thanks :)

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Charlène on 31 Aug 2023
Bonjour, merci d'avoir pris le temps de donner votre avis. A bientôt :)

10/10 Excellent

Line

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente expérience.
Stayed 1 night in Aug 2023
Response from Charlène on 31 Aug 2023
Bonjour,1000 merci pour votre avis 5 étoiles. C’est un plaisir de vous compter parmi nos nombreux clients satisfaits.

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Charlène on 31 Aug 2023
Merci !

10/10 Excellent

Vieillard

Stayed 1 night in Aug 2023
Response from Charlène on 31 Aug 2023
Merci beaucoup pour ce joli retour :)

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe adresse
Accueil parfait ! Merci à la dame presente le 31/07 pour son sourire, sa gentillesse et son professionnalisme. Hotel très propre avec un cadre magnifique. Nous reviendrons
Stayed 1 night in Jul 2023
Response from Charlène on 31 Aug 2023
Merci beaucoup ! C'est avec plaisir que nous vous accueillerons à nouveau ;)

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un détour en vaut la peine !
Accueil sympathique, jovial et presque affectueux ainsi qu'un service soigné! Dans un environnement qui respire le calme et la sérénité, à l'image du service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel St Paul les Dax séjour 2023
Personnel très accueillant, bonne literie, petit déjeuner très copieux, restaurant à proximité, bien situé par rapport à l’autoroute, environnement calme et situé au bord d’un lac. Très bien !
Stayed 1 night in Jul 2023

8/10 Good

Honorat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please, i dont englis
Stayed 1 night in Jul 2023
Response from Charlène on 14 Aug 2023
Thank you for your visit and thank you for the teams! Looking forward