4/10 Buruk
Tamara
21 Mei 2024
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The place feels like a motel inside a hotel.
There was almost no staff present. We stayed 2 nights, one of which was Victoria day and the reception area was totally locked on that day. No access to facilities inside ( pool, saunas, bar. Speaking of bar, it was a vending machine and a counter to self get plastic cups. The outside pool wasn't ready. The room was dated. Felt like the 70s. We had a room with 2 beds but only one had the neurobed function. There was a persistent loud noise coming from a vent on the floor near the fridge. The beds are not very comfortable, quite bumpy and rough linen. There was a dirty towel left hanging in the bathroom and only 1 hand towel and 1 bath towel in the room. The floors crack a lot when we walk in the room. Would have been nice to have a firepit outside for the evening. Noone told us that the beach access would still be closed and that most of the hotel facilities would also be unavailable on Victoria day. The only 2 people we saw at the reception desk were nice and courteous but the whole experience was pretty bad.
Tamara
Menginap 2 malam pada bulan Mei 2024