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Ulasan untuk Gara Rock

4 out of 5
Gara Rock
East Portlemouth, Salcombe, England

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 53 dari 87 ulasan" "
Penilaian 8 - Bagus. 21 dari 87 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 87 ulasan" "
Penilaian 4 - Buruk. 4 dari 87 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 87 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Louise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just wow!
The most incredibly beautiful and relaxing 24 hours escape. Just a stunning hotel!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful setting and lovely hotel. Staff very friendly and welcoming
Menginap 1 malam pada bulan November 2023
Tanggapan dari Andy pada tanggal 7 Nov 2023
Thank you very much for your review. We are glad you enjoyed your stay.

10/10 Sangat Bagus

Jenna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing place!
We had the most amazing time at Gara Rock Hotel celebrating my husband’s 40th birthday. Really special place and would love to return.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Andy pada tanggal 7 Nov 2023
Thank you very much for your review. We are glad you enjoyed your stay.

8/10 Bagus

Jessica

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jenny

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Andy pada tanggal 7 Nov 2023
Thank you very much for your review. We are glad you enjoyed your stay.

4/10 Buruk

Derek Geoffrey

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Rachel

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Underwhelming! This property has the foundations to be extraordinary (especially given its location), yet the customer service is severely lacking. Rude staff on check-in. Room not ready at the specified time (3pm). No apology given. No offer to help with bags to our room. Room dirty with a stained bath, sofa, curtains, bathroom floor. And the spa, a small pool with 5 loungers is not sufficient given the hotel capacity. The food is severely overpriced and is satisfactory at best. Burnt food and poor service. For the price point the hotel is NOT worth the money. Do yourself a favour and spend your money elsewhere. There is much better out there at a fraction of the price.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Gara Rock Guest Services pada tanggal 7 Okt 2023
Hi Rachel, Thank you for taking the time to review your stay with us. I am so sorry that we fell short on this occasion and that your stay was impacted; it's really not our usual standard and we have followed up with the staff in question. Due to our location, I'm glad you found it gorgeous, we are very limited planning wise on any additions or amendments to the existing building, so would be limited with changes to the pool area. We do appreciate the feedback for the loungers and can certainly look to expand the number we have by the pool. We are also terribly sorry to hear that your experience in the restaurant wasn't quite up to par, we do also hope that you raised this at the time as we do endeavour to resolve any issues at the time.Thank you again, for taking the time to raise these issues and we do hope to see you again.

10/10 Sangat Bagus

Chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Birthday celebration with family. Hotel made it a very special occasion to remember.
Menginap 5 malam pada bulan September 2023
Tanggapan dari Gara Rock Guest Services pada tanggal 9 Okt 2023
Hi Chris, Thank you for taking the time to review us - we're so happy to hear you had a wonderful time with us. We hope to see you again for may more special occasions in the future.

10/10 Sangat Bagus

Willow

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Zoë

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful stay
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Gordon

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Lovely but overpriced
The room was amazing, the staff were friendly and attentive. The food was good but overpriced, especially the breakfast
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Linda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a lovely room and view. Overall very impressed with the location, and style of the hotel. Our biggest grievance is the food that is very expensive . Sandwiches at lunch and cream teas in the afternoon would be a nice touch ,but at a reasonable price for both guests and walkers.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Madeleine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stunning property in a spectacular setting. The rooms, restaurant, terrace and lounge really felt as if they had been designed to make the most of the landscape with beautiful views from all parts of the hotel.
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Harley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Ruth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a wonderful, stay. Staff and food were excellent. Atmosphere was chilled and cosy but still very special. Amazing views.
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

ISOLDE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Sam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2023

6/10 Cukup Baik

Katherine

Bepergian bersama keluarga
Tidak Disukai: Kenyamanan kamar
Not worth it
It’s average across the board with a wonderful view
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Joanne

Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Ann

Menginap 3 malam pada bulan Februari 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely but a bit overpriced for what you get
A wonderful stay but a shame that breakfast wasn’t included given the exclusivity and remoteness of the location. The spa is truly excellent and the staff are on the whole great, though a few of them took a little while to warm up and weren’t initially very friendly. I probably wouldn’t stay here again but only because I think there are better hotels out there at this price point.
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Tamine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Steve

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022

6/10 Cukup Baik

Katharine

Bepergian bersama hewan peliharaan
Disukai: Kebersihan
Fantastic location, but access challenging. I was expecting something special for the price but was distinctly average. I always look for somewhere I can return, but will not bother going here again, maybe for lunch only.

8/10 Bagus

Maria

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Gara Rock was in a stunning position and the hotel itself was lovely and the restaurant service was fantastic. There was
Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great Gara Rock holiday.
I know have 10000 brownie points having booked this for my partner. It really is very very good. Food quality is outstanding. As the weather was so good we didn’t use the pools or spa but they all looked very good. Post Brexit staffing is very very difficult these days. Somethings have to give, like the terrace grill and land rover shuttle. Many of the staff were very young but again trained well and did a superb job. Residents take priority in the restaurant. This is an area of potential problems but again the management have found the perfect balance. So a 9.5 out of 10 from us. Yes it can be expensive but it is great value for money. Well done Gara Rock management and staff.
Menginap 3 malam pada bulan Juli 2022

6/10 Cukup Baik

Terence

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We visited for a short two-night break (16th/17th July 2022). We had a very friendly greeting on arrival and our Ocean View room was comfortable and clean. The bathroom was large, the floor could have been cleaner. More thought should have been given to the layout. Why, at these prices, have you got to climb into the bath to have a shower. The bathroom was large enough to accommodate a nice walk-in shower. There was nowhere convenient to hang a towel, not even the hand towel. Very poor. Our meal on Saturday night was excellent – we had the ‘special’ fish for starter and mains and it was pleasantly served in a reasonable time by the staff. Sunday night was a completely different matter. We waited far too long to be asked for our order and the starter, when it eventually came (one hour after our reserved time), was simply not value for money. One expensive scallop chopped up and overwhelmed by the tabasco dressing. We also waited too long for our main course of lamb rump and when it came it was cold, tough and chewy. It was allegedly served with ratatouille but which resembled a teaspoon of tomato paste. This meal at these prices was simply not good enough. We expressed our disappointment, but apart from an apology, no recompense was offered. In conclusion we felt that Gara Rock was a good, but difficult to access, location but at the high prices charged it is underwhelming and we will be in no hurry to return.
Menginap 2 malam pada bulan Juli 2022

8/10 Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location
Menginap 2 malam pada bulan Juli 2022

10/10 Sangat Bagus

Nerys

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful stay and the staff were amazing.
Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Lorraine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing two nights
It was amazing, so happy with everything
Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous remote location
Everything was faultless- delicious food, excellent location, very calm atmosphere to relax and reset in.
Perfect room!
Amazing view
Menginap 2 malam pada bulan April 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Jayne pada tanggal 31 Mar 2022
Thank you very much for your fantastic rating, we really appreciate it!

8/10 Bagus

Emma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautifully located family hotel Fabulous garden suite facilities Exceptional restaurant food ! Great service
Menginap 3 malam pada bulan Februari 2022
Tanggapan dari Jayne pada tanggal 31 Mar 2022
Hi Emma, thank you very much for your fantastic review, we hope to see you again soon.

10/10 Sangat Bagus

Claire, Brixham

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2022

6/10 Cukup Baik

Chloe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2022

10/10 Sangat Bagus

Tracey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic
Menginap 2 malam pada bulan Desember 2021

10/10 Sangat Bagus

Frank

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Delightful location, brilliant service, and delicous f
Menginap 2 malam pada bulan Agustus 2021

4/10 Buruk

Michele

Bepergian bersama teman
Overpriced hotel in middle of nowhere so had to drive over 40 mins to get into salcombe as hotel is actually in easy portlemouth. Room not cleaned or bed made up in 4days - small room which felt cluttered . Child / dog friendly which meant both outdoor and spa pool always busy with kids dive bombing - breakfast was poor with porridge made with water - would not recommend
Menginap 4 malam pada bulan Agustus 2021

8/10 Bagus

Anthony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Very good
The hotel was in a stunning location therefore a bit of hassle getting to it. It’s very pricey although I feel the lunch menu is better value.overall we had a great stay and enjoyed the location. The staff were excellent so well done to them.
Menginap 2 malam pada bulan Agustus 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Fasilitas, kondisi & fasilitas properti
The main problem was that we booked 3 rooms via Expedia for a big family celebration. We booked 8 months in advance, and then found out 2 weeks before May half term, that one of the rooms had been double booked. The hotel did everything they could to help, and I was impressed by their genuine apology and willingness to help, which made up for the potential disaster. I would not book via Expedia again. The hotel itself was lovely, and the rooms have a real wow factor. It didn’t seem too crowded either and felt covid secure. The only downside was the breakfast service. Possibly they were short staffed? Everything had to be asked for 3 times. There was No cutlery on the table and service was very slow every morning. Dinner service was excellent though. So altogether a great weekend, saved by the hotel manager, but there is a few things that they could do better.
Menginap 3 malam pada bulan Juni 2021

10/10 Sangat Bagus

Daloni

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was just perfect. Thank you.
Menginap 2 malam pada bulan Mei 2021
Tanggapan dari Jayne pada tanggal 19 Mei 2021
Thank you so much for your amazing feedback, we really appreciate it and hope to see you again soon.

10/10 Sangat Bagus

Ian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great apartment. Beautiful Views. Very nice restaurant and pool.
Menginap 3 malam pada bulan Desember 2020
Tanggapan dari Jayne pada tanggal 16 Des 2020
Hi Ian, thank you very much for your excellent feedback. We hope to see you again soon!

8/10 Bagus

Bob, Bath

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Definitely worth visiting! Great views and surroundings!
Menginap 2 malam pada bulan November 2020
Tanggapan dari Jayne pada tanggal 16 Des 2020
Hi Bob, thank you very much for your high rating! We really appreciate it and hope to see you again soon!

10/10 Sangat Bagus

Matt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic overnight stay
Both my partner and myself had a great stay at Gara Rock. The room was great and a lovely view out over the sea to watch the sunset. We also had dinner there which was fantastic, a lovely meal and a really memorable experience. We will definitely be back as soon as possible!
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Jayne pada tanggal 10 Des 2020
Hi Matt, thank you so much for your excellent review, we really appreciate it and look forward to your next visit.

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gara Rock Long Weekend
We had a great stay at Gara Rock Tremendous location, service and views Everyone looked after us We will be back!
Menginap 2 malam pada bulan Oktober 2020
Tanggapan dari Jayne pada tanggal 10 Des 2020
Hi Paul, thank you so much for your amazing feedback! We hope to welcome you back to Gara Rock very soon.

10/10 Sangat Bagus

Spencer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing view and great hotel for a UK holiday.
Menginap 4 malam pada bulan September 2020

10/10 Sangat Bagus

Craig, Bagnone Italy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Relaxed atmosphere, attentive staff, amazing views.
Menginap 2 malam pada bulan September 2020

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent location, great staff. Will be returning
Menginap 2 malam pada bulan September 2020